Senior Program Assistant
Apply NowCompany: The World Bank Group
Location: Washington, DC 20011
Description:
Senior Program Assistant
Job #:
req31652
Organization:
World Bank
Sector:
Health/Nutrition/Population
Grade:
GD
Term Duration:
3 years 0 months
Recruitment Type:
Local Recruitment
Location:
Washington, DC,United States
Required Language(s):
English
Preferred Language(s):
Spanish, Portuguese, French, a plus
Closing Date:
2/17/2025 (MM/DD/YYYY) at 11:59pm UTC
Description
Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
The Human Development (HD) Practice Group (PG)
The World Bank Group (WBG) is the largest provider of development finance and solutions for human development working with high-income, middle-income, and low-income countries to develop country-tailored solutions for human development (HD) under the themes of education, health, social protection, jobs, and gender. The HD PG coordinates with other Practice Groups to ensure a coordinated and integrated approach to development challenges, and through the World Bank Regional Units is expected to deliver the strongest and most pertinent support to our client countries.
The Human Development Vice Presidency (HDVP) at the World Bank Group is made up of the Global Practices for education; health, nutrition, and population; and social protection and jobs; additionally, the HDVP houses the gender group. As such, HD is central to the World Bank Group's goals to end extreme poverty by 2030 and raise shared prosperity on a livable planet.
Health, Nutrition and Population Global Practice
The central contribution of the Health, Nutrition and Population (HNP) Global Practice to the WBG's twin goals is to strengthen systems, governance, and policies for health and to foster and support progress towards Universal Health Coverage (UHC), in which all people are effectively covered by essential health services, and nobody suffers undue financial hardship as a result. To achieve this, the HNP practice deploys an array of analytical and advisory services, strategic partnerships with other global institutions and financing agencies, and an active lending portfolio. Our $34 billion global health portfolio includes over 240 projects that help countries take a comprehensive approach to improving health outcomes, especially for poor and vulnerable people, by strengthening primary care and key public health functions. The HNP Global Practice includes staff members in Washington, DC, and country offices.
The HNP Global Practice is led by a Global Director, with the overall responsibility for the GP. The HNP Global Practice Leadership Team, which leads and manages the HNP GP, consists of the Global Director, Regional Directors, and Practice Managers. The HNP Global Practice works with and across multiple sectors, in recognition of the fact that HNP outcomes often depend on actions that lie outside the HNP sector. Accordingly, a capacity to work across GP boundaries, forge coalitions and influence multi-practice solutions is essential for achieving the major objectives of improving HNP outcomes.
The Global Health Unit
The Global Health Unit (GHU) supports World Bank Group (WBG) Health, Nutrition, and Population (HNP) teams worldwide in delivering enhanced outcomes through World Bank-financed health systems projects and analytical work. Led by the Practice Manager, the GHU comprises six specialized technical teams focusing on health financing, service delivery, pandemic preparedness and response and public health, climate and health, knowledge and learning, and nutrition.
The GHU provides technical assistance to clients and regions, develops analytical work, and offers thought leadership in key technical areas. It is also responsible for the knowledge and learning program for client countries and staff. Additionally, the GHU manages institutional relationships with global health organizations and other partners and oversees fundraising efforts for the HNP Global Practice (GP).
For more information: https://www.worldbank.org/en/topic/health
Duties and Accountabilities:
Oversee the effective administrative support for the global unit, ensuring responsibilities and tasks are clearly assigned and well-covered during periods of leave or other absences.
Manage short-term consultants during high activity periods, including large events or training workshops
Ensure smooth onboarding of all new staff and ETCs and coordinate transitions with staff and the leadership team.
Perform quality control for all complex firm contracts, providing guidance and participating in selection processes.
Support the climate and health and health financing team leads by providing administrative support, budget oversight, and support for events and meetings.
Coordinate all office space with GCS and regularly update the practice manager on office movements and assignments. Oversee construction and changes as needed to enhance the new space and ensure all staff are placed.
Serve as TRS and LARS coordinator for the HHNGE and HHNDR units.
Liaise with teams/staff for information and follow-up to facilitate decision making. Support and work collaboratively with members of the immediate HNP GP Front Office team as well as with others in diverse work groups/teams/task forces, across the World Bank Group.
Carry out other ad hoc tasks as assigned.
Selection Criteria
Superior leadership, team-building skills and recognized ability to coach and mentor staff.
Bachelor's degree diploma and at least 7 years of experience or equivalent combination of education and experience.
Ability to effectively address motivation, training and development issues relevant to office support team.
Extensive and diverse operational experience in more than one VPU with demonstrated ability to consistently manage and deliver agreed work program oversight, and quality enhancement of office support services.
Demonstrated outstanding knowledge of the Bank Group's organizational structure, and administrative, operational and human resources policies, processes and procedures and ability to communicate these to others.
Demonstrated extensive experience in coordinating complex tasks and interacting with multiple stakeholders.
Ability to identify and analyze a wide range of problems and develop and implement appropriate action plans for successful resolution and facilitate change initiatives.
Demonstrated good judgment and tact in handling, processing and communicating matters of a sensitive and confidential nature.
Strong written and verbal communication skills.
Proven ability to work effectively in a team-oriented, multicultural environment and function as an effective team member in various groups, task forces, etc.
Strong service orientation, exercising a high degree of initiative, discretion and good judgment. Experience with handling confidential information within the Bank's environment. Flexibility in working hours.
Required Competencies:
Office management - Ability to organize, coordinate, and monitor the distribution work and task prioritization.
Project and task management - Proved superb organizational skills and ability to plan and prioritize own work and the work of internal clients with minimal supervision.
Technology and systems knowledge - Exhibits excellent knowledge of Microsoft office application and proficiency or technology or/and systems relevant to functional area. Able to coach less experienced staff on appropriate technology and techniques
Multitasking and proactiveness - Ability to work with different requests from internal and external clients, meeting deadlines and providing quality work for all tasks requested. Being proactive and addressing issues before they present.
Drive for Results - takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
Institutional policies, processes, and procedures - Demonstrates relevant functional knowledge and understanding of institutional priorities, policies, operational and administrative functions, and people-the ability to apply and guide others in policy practice.
Versatility and adaptability - Demonstrate initiative and motivation to proactively learn new developments in relevant policies, procedures, and technology. Can proactively identify, prevent and/or solve problems. Ability to participate in change activities and initiatives.
Create, apply, and share knowledge.
Make intelligent decisions - Identifies information needed to support conclusions and interprets a wide range of information and World Bank Group Core Competencies
Team Leadership (ACS) - Able to support team members, giving instructions when necessary to improve work performance and promote collaboration within the team. Able to organize and/or conduct training for team members on procedures, policies, and work activities.
Collaborate Within Teams and Across Boundaries - Initiates collaboration beyond the team, ability to give one's perspective and willingly receive diverse perspectives.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC, including our values and inspiring stories.
Job #:
req31652
Organization:
World Bank
Sector:
Health/Nutrition/Population
Grade:
GD
Term Duration:
3 years 0 months
Recruitment Type:
Local Recruitment
Location:
Washington, DC,United States
Required Language(s):
English
Preferred Language(s):
Spanish, Portuguese, French, a plus
Closing Date:
2/17/2025 (MM/DD/YYYY) at 11:59pm UTC
Description
Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
The Human Development (HD) Practice Group (PG)
The World Bank Group (WBG) is the largest provider of development finance and solutions for human development working with high-income, middle-income, and low-income countries to develop country-tailored solutions for human development (HD) under the themes of education, health, social protection, jobs, and gender. The HD PG coordinates with other Practice Groups to ensure a coordinated and integrated approach to development challenges, and through the World Bank Regional Units is expected to deliver the strongest and most pertinent support to our client countries.
The Human Development Vice Presidency (HDVP) at the World Bank Group is made up of the Global Practices for education; health, nutrition, and population; and social protection and jobs; additionally, the HDVP houses the gender group. As such, HD is central to the World Bank Group's goals to end extreme poverty by 2030 and raise shared prosperity on a livable planet.
Health, Nutrition and Population Global Practice
The central contribution of the Health, Nutrition and Population (HNP) Global Practice to the WBG's twin goals is to strengthen systems, governance, and policies for health and to foster and support progress towards Universal Health Coverage (UHC), in which all people are effectively covered by essential health services, and nobody suffers undue financial hardship as a result. To achieve this, the HNP practice deploys an array of analytical and advisory services, strategic partnerships with other global institutions and financing agencies, and an active lending portfolio. Our $34 billion global health portfolio includes over 240 projects that help countries take a comprehensive approach to improving health outcomes, especially for poor and vulnerable people, by strengthening primary care and key public health functions. The HNP Global Practice includes staff members in Washington, DC, and country offices.
The HNP Global Practice is led by a Global Director, with the overall responsibility for the GP. The HNP Global Practice Leadership Team, which leads and manages the HNP GP, consists of the Global Director, Regional Directors, and Practice Managers. The HNP Global Practice works with and across multiple sectors, in recognition of the fact that HNP outcomes often depend on actions that lie outside the HNP sector. Accordingly, a capacity to work across GP boundaries, forge coalitions and influence multi-practice solutions is essential for achieving the major objectives of improving HNP outcomes.
The Global Health Unit
The Global Health Unit (GHU) supports World Bank Group (WBG) Health, Nutrition, and Population (HNP) teams worldwide in delivering enhanced outcomes through World Bank-financed health systems projects and analytical work. Led by the Practice Manager, the GHU comprises six specialized technical teams focusing on health financing, service delivery, pandemic preparedness and response and public health, climate and health, knowledge and learning, and nutrition.
The GHU provides technical assistance to clients and regions, develops analytical work, and offers thought leadership in key technical areas. It is also responsible for the knowledge and learning program for client countries and staff. Additionally, the GHU manages institutional relationships with global health organizations and other partners and oversees fundraising efforts for the HNP Global Practice (GP).
For more information: https://www.worldbank.org/en/topic/health
Duties and Accountabilities:
Oversee the effective administrative support for the global unit, ensuring responsibilities and tasks are clearly assigned and well-covered during periods of leave or other absences.
Manage short-term consultants during high activity periods, including large events or training workshops
Ensure smooth onboarding of all new staff and ETCs and coordinate transitions with staff and the leadership team.
Perform quality control for all complex firm contracts, providing guidance and participating in selection processes.
Support the climate and health and health financing team leads by providing administrative support, budget oversight, and support for events and meetings.
Coordinate all office space with GCS and regularly update the practice manager on office movements and assignments. Oversee construction and changes as needed to enhance the new space and ensure all staff are placed.
Serve as TRS and LARS coordinator for the HHNGE and HHNDR units.
Liaise with teams/staff for information and follow-up to facilitate decision making. Support and work collaboratively with members of the immediate HNP GP Front Office team as well as with others in diverse work groups/teams/task forces, across the World Bank Group.
Carry out other ad hoc tasks as assigned.
Selection Criteria
Superior leadership, team-building skills and recognized ability to coach and mentor staff.
Bachelor's degree diploma and at least 7 years of experience or equivalent combination of education and experience.
Ability to effectively address motivation, training and development issues relevant to office support team.
Extensive and diverse operational experience in more than one VPU with demonstrated ability to consistently manage and deliver agreed work program oversight, and quality enhancement of office support services.
Demonstrated outstanding knowledge of the Bank Group's organizational structure, and administrative, operational and human resources policies, processes and procedures and ability to communicate these to others.
Demonstrated extensive experience in coordinating complex tasks and interacting with multiple stakeholders.
Ability to identify and analyze a wide range of problems and develop and implement appropriate action plans for successful resolution and facilitate change initiatives.
Demonstrated good judgment and tact in handling, processing and communicating matters of a sensitive and confidential nature.
Strong written and verbal communication skills.
Proven ability to work effectively in a team-oriented, multicultural environment and function as an effective team member in various groups, task forces, etc.
Strong service orientation, exercising a high degree of initiative, discretion and good judgment. Experience with handling confidential information within the Bank's environment. Flexibility in working hours.
Required Competencies:
Office management - Ability to organize, coordinate, and monitor the distribution work and task prioritization.
Project and task management - Proved superb organizational skills and ability to plan and prioritize own work and the work of internal clients with minimal supervision.
Technology and systems knowledge - Exhibits excellent knowledge of Microsoft office application and proficiency or technology or/and systems relevant to functional area. Able to coach less experienced staff on appropriate technology and techniques
Multitasking and proactiveness - Ability to work with different requests from internal and external clients, meeting deadlines and providing quality work for all tasks requested. Being proactive and addressing issues before they present.
Drive for Results - takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
Institutional policies, processes, and procedures - Demonstrates relevant functional knowledge and understanding of institutional priorities, policies, operational and administrative functions, and people-the ability to apply and guide others in policy practice.
Versatility and adaptability - Demonstrate initiative and motivation to proactively learn new developments in relevant policies, procedures, and technology. Can proactively identify, prevent and/or solve problems. Ability to participate in change activities and initiatives.
Create, apply, and share knowledge.
Make intelligent decisions - Identifies information needed to support conclusions and interprets a wide range of information and World Bank Group Core Competencies
Team Leadership (ACS) - Able to support team members, giving instructions when necessary to improve work performance and promote collaboration within the team. Able to organize and/or conduct training for team members on procedures, policies, and work activities.
Collaborate Within Teams and Across Boundaries - Initiates collaboration beyond the team, ability to give one's perspective and willingly receive diverse perspectives.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC, including our values and inspiring stories.