Senior Program Manager - El Segundo, CA
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Location: El Segundo, CA 90245
Description:
Job Description
Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we are the nation's fourth facilities-based wireless carrier and a new disruptive force in the market.
Job Duties and Responsibilities
Gen Mobile seeks a dynamic and creative execution specialist to join our Prepaid Sales team. The ideal candidate will have strong critical thinking, tactical, and field-based execution experience. This role is crucial for our company's growth and success, focusing on initiatives to enhance engagement, collaboration, and competition. As an Senior Program Manager, you will have the opportunity to influence many aspects of the business.
Key Responsibilities:
Coordinate with Field Sales and other Gen Mobile Departments to support and expedite achieving Gen Mobile prepaid OKRs & KPIs
Implement, inspect, and enforce customer-facing sales strategies for product/promotional launches with the Head of Sales
Assist with supervision and management of sales department staff including field visits/performance management/training
Provide support to the Head of Sales in coordination of schedules and meetings including field visits
Manage the implementation and field execution of new Channel launches including authorized retailers and regional/national retailers
Develop ongoing sales strategies, including weekly communications, launch plans, major initiative tactics, and monthly call presentations for meetings and webinars
Draft sales communications in coordination with Sales Operations, Field, and Marketing
Provide hands-on training to new hires during their first 90+ days, developing
processes, procedures, and coaching tools to accelerate their development
Provide monthly executive summary on project status, outstanding action items, and completion timelines, including key asks for Gen Leadership
Observe, review, and analyze processes to identify inefficiencies and areas where improvements could be made
Effectively and consistently communicate to stakeholders, including executive leadership, in a clear and concise manner
Centralize project intake, communication and follow up for retail sales development and business development initiatives
Define and articulate projects/programs to improve the prepaid sales department operations and to help achieve its goals, objectives, and deliverables
Coordinate with cross-departmental teams to ensure smooth execution of sales projects and client implementations
Manage and monitor the progress of individual projects and programs
Prepare presentations and deliverables for upper management
Develop and maintain sales materials, templates, and other resources for sales staff to utilize
Additional Qualifications/Responsibilities
Skills, Experience and Requirements
Education and Experience:
Bachelor's degree and 6+ years of related work experience (or 10 years of sales/sales management experience)
3 years of experience in a management capacity with direct or indirect retail channel experience
1-year selling wireless products or services
Skills and Qualifications:
Ability to develop a strategic plan and drive execution, while working cross-functionally with many departments and levels within the organization
Exceptional communication and interpersonal skills, with the ability to build relationships, influence stakeholders and leaders, and manage conflict
Self-motivated with strong, analytical and problem-solving skills; familiarity with problem-solving frameworks preferred
Experience working in fast-paced environments with an inherent ability to adapt to changing environments and processes
Ability to manage multiple deadlines and due dates, including providing frequent executive readouts on the status of outstanding projects/initiatives
Visa sponsorship is not available for this role
Salary Ranges
Compensation: $96,542.50/Year - $137,885.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan
Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we are the nation's fourth facilities-based wireless carrier and a new disruptive force in the market.
Job Duties and Responsibilities
Gen Mobile seeks a dynamic and creative execution specialist to join our Prepaid Sales team. The ideal candidate will have strong critical thinking, tactical, and field-based execution experience. This role is crucial for our company's growth and success, focusing on initiatives to enhance engagement, collaboration, and competition. As an Senior Program Manager, you will have the opportunity to influence many aspects of the business.
Key Responsibilities:
Coordinate with Field Sales and other Gen Mobile Departments to support and expedite achieving Gen Mobile prepaid OKRs & KPIs
Implement, inspect, and enforce customer-facing sales strategies for product/promotional launches with the Head of Sales
Assist with supervision and management of sales department staff including field visits/performance management/training
Provide support to the Head of Sales in coordination of schedules and meetings including field visits
Manage the implementation and field execution of new Channel launches including authorized retailers and regional/national retailers
Develop ongoing sales strategies, including weekly communications, launch plans, major initiative tactics, and monthly call presentations for meetings and webinars
Draft sales communications in coordination with Sales Operations, Field, and Marketing
Provide hands-on training to new hires during their first 90+ days, developing
processes, procedures, and coaching tools to accelerate their development
Provide monthly executive summary on project status, outstanding action items, and completion timelines, including key asks for Gen Leadership
Observe, review, and analyze processes to identify inefficiencies and areas where improvements could be made
Effectively and consistently communicate to stakeholders, including executive leadership, in a clear and concise manner
Centralize project intake, communication and follow up for retail sales development and business development initiatives
Define and articulate projects/programs to improve the prepaid sales department operations and to help achieve its goals, objectives, and deliverables
Coordinate with cross-departmental teams to ensure smooth execution of sales projects and client implementations
Manage and monitor the progress of individual projects and programs
Prepare presentations and deliverables for upper management
Develop and maintain sales materials, templates, and other resources for sales staff to utilize
Additional Qualifications/Responsibilities
Skills, Experience and Requirements
Education and Experience:
Bachelor's degree and 6+ years of related work experience (or 10 years of sales/sales management experience)
3 years of experience in a management capacity with direct or indirect retail channel experience
1-year selling wireless products or services
Skills and Qualifications:
Ability to develop a strategic plan and drive execution, while working cross-functionally with many departments and levels within the organization
Exceptional communication and interpersonal skills, with the ability to build relationships, influence stakeholders and leaders, and manage conflict
Self-motivated with strong, analytical and problem-solving skills; familiarity with problem-solving frameworks preferred
Experience working in fast-paced environments with an inherent ability to adapt to changing environments and processes
Ability to manage multiple deadlines and due dates, including providing frequent executive readouts on the status of outstanding projects/initiatives
Visa sponsorship is not available for this role
Salary Ranges
Compensation: $96,542.50/Year - $137,885.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan