Senior Project Manager
Apply NowCompany: nesto
Location: Calgary, AB T1Y 7M8
Description:
Work Location: Hybrid (Calgary, 3 days per week). The position requires 3 days per week of in-office work at Intellifi's office in Calgary, Alberta. The office location is: 1000-530 8th Avenue SW, Calgary, AB T2P 3S8
nesto group is Canada's third-largest non-bank mortgage lender, with over $60 billion in mortgages under administration. Powered by a best-in-class proprietary technology platform, we provide seamless and efficient mortgage solutions and services to residential borrowers, commercial clients, and financial institutions.
The group includes nesto, Canada's leading digital mortgage lender serving the residential market, and CMLS, a leading lender, advisor, asset manager, software and services provider with 50 years of experience. CMLS operates across all commercial and single-family residential real estate markets, supported by the mortgage broker network in Canada. Its products and services are delivered through CMLS Financial, intellifi, and CMLS asset management.
About the role
We are looking for a client-facing Senior Project Manager to join our growing team and manage multiple existing client relationships simultaneously. This role involves, but is not limited to, overseeing the Software Development Lifecycle, technical project management, and managing client requests for software enhancements and releases.
What you'll be doing
Develop and maintain working relationships with clients, understanding their specific needs and expectations.
Organize and manage all phases of the project to ensure on-time and within-budget completion.
Lead project status meetings with internal and external stakeholders, reporting on project progress, and prepare project status reports and meeting minutes in a timely manner.
Plan and oversee the preparation and dissemination of project communications.
Develop project plans, goals, and budgets, and identify resource needs.
Identify risks and escalate them where appropriate.
Properly document project changes by following change control procedures and maintaining a change control log.
Allocate workload coverage, manage day-to-day workload, and assign tasks.
Conduct weekly department meetings with staff to establish weekly and monthly goals.
Participate in weekly managers' meetings, addressing and reporting on weekly priorities.
Support and monitor deployments and releases, including nights and weekends.
Identify opportunities and recommend solutions to enhance or improve current business processes.
Perform other duties as assigned.
Who we're looking for
You have 10 years of experience as a Project Manager within the IT, financial services, or FinTech industries, and hold a university degree or higher.
You have experience managing software development projects, ideally focused on B2B SaaS implementations, and demonstrate a strong understanding of software development lifecycles (SDLC) and methodologies.
You are proactive, creative, collaborative, detail-oriented, and take initiative, with excellent multitasking abilities.
You possess excellent time management, organizational, and prioritization skills, and can lead teams to meet tight deadlines.
You can analyze complex and ambiguous situations to identify effective solutions, and think strategically to align projects with long-term business and client goals.
You can effectively bridge the gap between technical and business stakeholders and communicate with internal and external clients.
You can work with minimal supervision and provide technical guidance.
You are willing to travel to client sites when needed (ad hoc basis), and are determined to complete tasks.
Experience managing projects within the Canadian mortgage industry, covering all aspects of the mortgage life cycle (nice-to-have).
What we offer
Contribute directly to shaping the experience that modernizes the Canadian mortgage industry.
Take advantage of nesto's employee mortgage program, offering exclusive low rates to our employees.
Benefit from a generous time-off policy, including 4 weeks vacation per year.
Enjoy a premium benefits plan, fully paid by nesto, including top-class insurance and unlimited access to telemedicine and mental health services for you and your family from day one.
Access to an annual health and wellness budget.
Diversity & Inclusion
At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of colour, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.
nesto group is Canada's third-largest non-bank mortgage lender, with over $60 billion in mortgages under administration. Powered by a best-in-class proprietary technology platform, we provide seamless and efficient mortgage solutions and services to residential borrowers, commercial clients, and financial institutions.
The group includes nesto, Canada's leading digital mortgage lender serving the residential market, and CMLS, a leading lender, advisor, asset manager, software and services provider with 50 years of experience. CMLS operates across all commercial and single-family residential real estate markets, supported by the mortgage broker network in Canada. Its products and services are delivered through CMLS Financial, intellifi, and CMLS asset management.
About the role
We are looking for a client-facing Senior Project Manager to join our growing team and manage multiple existing client relationships simultaneously. This role involves, but is not limited to, overseeing the Software Development Lifecycle, technical project management, and managing client requests for software enhancements and releases.
What you'll be doing
Develop and maintain working relationships with clients, understanding their specific needs and expectations.
Organize and manage all phases of the project to ensure on-time and within-budget completion.
Lead project status meetings with internal and external stakeholders, reporting on project progress, and prepare project status reports and meeting minutes in a timely manner.
Plan and oversee the preparation and dissemination of project communications.
Develop project plans, goals, and budgets, and identify resource needs.
Identify risks and escalate them where appropriate.
Properly document project changes by following change control procedures and maintaining a change control log.
Allocate workload coverage, manage day-to-day workload, and assign tasks.
Conduct weekly department meetings with staff to establish weekly and monthly goals.
Participate in weekly managers' meetings, addressing and reporting on weekly priorities.
Support and monitor deployments and releases, including nights and weekends.
Identify opportunities and recommend solutions to enhance or improve current business processes.
Perform other duties as assigned.
Who we're looking for
You have 10 years of experience as a Project Manager within the IT, financial services, or FinTech industries, and hold a university degree or higher.
You have experience managing software development projects, ideally focused on B2B SaaS implementations, and demonstrate a strong understanding of software development lifecycles (SDLC) and methodologies.
You are proactive, creative, collaborative, detail-oriented, and take initiative, with excellent multitasking abilities.
You possess excellent time management, organizational, and prioritization skills, and can lead teams to meet tight deadlines.
You can analyze complex and ambiguous situations to identify effective solutions, and think strategically to align projects with long-term business and client goals.
You can effectively bridge the gap between technical and business stakeholders and communicate with internal and external clients.
You can work with minimal supervision and provide technical guidance.
You are willing to travel to client sites when needed (ad hoc basis), and are determined to complete tasks.
Experience managing projects within the Canadian mortgage industry, covering all aspects of the mortgage life cycle (nice-to-have).
What we offer
Contribute directly to shaping the experience that modernizes the Canadian mortgage industry.
Take advantage of nesto's employee mortgage program, offering exclusive low rates to our employees.
Benefit from a generous time-off policy, including 4 weeks vacation per year.
Enjoy a premium benefits plan, fully paid by nesto, including top-class insurance and unlimited access to telemedicine and mental health services for you and your family from day one.
Access to an annual health and wellness budget.
Diversity & Inclusion
At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of colour, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.