Senior Sales Representative - Desktop & Service Desk Services

Job Type

Full-time

Description

Job Summary:

We are seeking a highly experienced?Senior Sales Representative?with?5+ years in IT sales?to lead revenue growth in?desktop support and service desk outsourcing. This role is critical in managing high-value new business opportunities and strategic competitive renewals. The ideal candidate will have deep industry knowledge, strong solution-selling expertise, and the ability to craft compelling, differentiated offerings for clients. Key Responsibilities:

• Identify and qualify opportunities?for desktop and service desk outsourcing, focusing on strategic clients and competitive renewals.
• Develop tailored solution strategies?that address client needs while differentiating services from competitors.
• Lead pre-sales activities, working closely with senior leadership and technical teams to create winning bids.
• Collaborate with solution teams?to define pricing, service delivery models, and proposal strategies that align with client expectations.
• Write persuasive proposals?and present solutions effectively to clients, adapting tone and flow for various stakeholders.
• Drive contract negotiations?and support Statement of Work (SOW) development in partnership with commercial management.
• Monitor industry trends, competitor activities, and market shifts to refine sales approaches.
• Maintain strong relationships?with key decision-makers, ensuring long-term client success and retention.

Qualifications & Skills:

• Experience: 5+ years?in B2B IT sales,?preferably in outsourcing, managed services, or IT support solutions.
• Education:?Bachelor's degree in Business, IT, or a related field (preferred).
• Strong knowledge of?desktop support, IT service management, and outsourcing models.
• Expertise in?solution selling, proposal writing, and strategic deal negotiations.
• Ability to?develop compelling win strategies?that resonate with C-level executives and business stakeholders.
• Exceptional?presentation and communication skills, with the ability to adapt messaging for different audiences.
• Proficiency in?CRM systems, market analysis, and sales forecasting tools.

Benefits:

• Competitive salary +?performance-based commission.
• Career growth in a fast-paced, high-value industry.
• Comprehensive benefits package (healthcare, retirement, etc.).
• Ongoing training, professional development, and leadership opportunities.

Notes:

• Expected to lead a deal team
• Travel is on-demand and 50%
• Job location preferred in South East (Atlanta or Dallas)
• Base - up to $180,000 OTE- $360,000 to $400,000