Senior Scrum Master / Team Coach

We are seeking a Senior Scrum Master/Team Coach (SM/TC) to join our team as a servant leader and guide in Agile methodologies. This role will support our Agile Team and ART (Agile Release Train) in delivering value, fostering a culture of continuous improvement, and facilitating high-performance teams. The ideal candidate will possess a wealth of experience in Agile practices, particularly in SAFe (Scaled Agile Framework), and will excel in coaching teams towards higher maturity levels.

RESPONSIBILITIES:

• Coach teams in self-organization and guide them towards achieving higher maturity levels.
• Demonstrate expert knowledge of Scrum techniques and artifacts, including backlog refinement, PI Planning, and user story refinement.
• Support team members in resolving conflicts, problem-solving, and decision-making processes.
• Utilize persuasion over authority as a servant leader to drive team success.
• Assist team members in continuous learning and skill development.
• Ensure transparency within the team by maintaining updated information radiators.
• Coach and train the team on Agile methods beyond Scrum, such as SAFe, Kanban, and Built-in Quality practices.
• Prepare the team for PI Planning and facilitate Iteration events for planning, review, and retrospection.
• Work within the ART's cadence and synchronization to ensure alignment and dependency management.
• Collaborate with Product Owners to maximize the solution's value.
• Establish and maintain the team Kanban board to visualize work and enhance flow.
• Measure and optimize flow, competency, and outcomes to improve overall performance.
• Foster Agile Team attributes such as self-management, collaboration, and transparent communication.
• Actively pursue personal development as a Scrum Master/Team Coach.
• Support the adoption of SAFe across the enterprise by coaching stakeholders and non-agile teams on effective interactions with Agile Teams.
• Participate in Communities of Practice (CoPs) and support SAFe Practice Consultants (SPC).
• Serve as a Lean-Agile Leader, modeling the mindset, values, and principles for others.
• Facilitate cross-team collaboration to bring whole product solutions to market.
• Represent the team in ART events and attend other team events as necessary.
• Build trust between the team and stakeholders to improve alignment and forecasting accuracy.
• Coach the Innovation and Planning (IP) Iteration to foster innovation and continuing education.

QUALIFICATIONS:

• Minimum of 5+ years of experience as a Scrum Master/Team Coach in a large enterprise.
• Bachelor's degree or equivalent combination of related work experience/schooling.
• Expertise in Jira Software, Confluence, FigJam, Jira Align, and AgilityHealth.
• SAFe 6.0 Scrum Master Certification (Required).
• Excellent oral and written communication and presentation skills.
• Preferred certifications: SAFe SASM 6.0, SAFe SPC 6.0, SAFe SA 6.0, SAFe RTE 6.0, CSM, SAFe Studio Experience, ICAgile.

Required Skills : Scrum Master
Additional Skills : Agile Coach