Senior Solution Strategist

Be part of something revolutionary

At o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises. With our AI-driven platform - the o9 Digital Brain - we integrate global enterprises' siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage. But our impact doesn't stop there. Businesses that plan better and faster also reduce waste, which drives better outcomes for the planet, too.

We're on the lookout for the brightest, most committed individuals to join us on our mission. Along the journey, we'll provide you with a nurturing environment where you can be part of something truly extraordinary and make a real difference for companies and the planet.

About the role...

This position is responsible for overseeing and ensuring success of the end-to-end solution delivery process including resource allocation, serving as the primary interface with the client, and directing a cross-functional team to achieve established goals. This role will manage Solution delivery through a variety of activities including process design, data analytics, solution configuration and deployment, establishing performance metrics and new policies, testing, and knowledge management.

The role requires deep analytical, technical, and complex problem-solving skills with knowledge of optimization methods, financial computations, statistical analysis, and advanced mathematical modeling techniques. It also requires exposure to data science, and associated software and programming technologies. Additionally, this role requires significant exposure to advanced planning systems and tools.

The successful candidate will be a skilled leader with a proven track record of driving results, exceeding client expectations, building trust across the organization, applying critical thinking and business management skills, and managing diverse groups of people and projects.

What you'll do for us...

• Serve as a subject matter expert and escalation resource for business/data requirements.
• Ensure business processes developed from business/data requirement documentation adhere to industry best practices and align with client objectives and business models.
• Oversee collection and analysis of necessary data from sources like ERP systems, PLM systems, databases, Excel sheets, emails, and others. Ensure accuracy and completeness of data collected.
• Support Project Management and Client Management teams with capability listings, and effort estimates for PMs and CMs to define project scope, timelines, and execute sign-offs with customers.
• Serve as a lead and manage the technical design documentation process.
• Oversee and review the work of Solution Architects and Consultants to develop the clear functional and technical design, document data requirements, and build complex datasets.
• Oversee tool configuration in the o9 platform, as per the design, to solve deep operations/supply chain problems and institute rigorous performance monitoring systems.
• Work with internal research and development teams to resolve solution gaps and deploy fixes in the customer environment.
• Work with client, cross-functional teams, and IT and business stakeholders, to ensure successful planning and execution of the project.
• Plan, develop and deliver Super User and End User training, for a global user base.
• Track deliverables and ensure sign off from all agreed upon stakeholders.
• Manage and mentor Solution Architects, Junior Analysts, Technical Architects, and Business Analysts to familiarize them with technical and business aspects of a project.
• Assess project performance and document lessons learned to increase institutional knowledge
• Ensure solutions team adheres to o9 methodologies and quality standards

What you'll have...

• Education: Master's Degree with 6+ years of experience or Bachelor Degree with 8 years experience required. Degrees in the following fields: Operations Research, Industrial Engineering, Engineering Management, Business Analytics, Computer Science, Mechanical Engineering, Business Administration with concentrated coursework and supply chain or related fields with a concentration in operations or analytics
• Experience: implementing supply chain planning solutions or working in the supply chain/ logistics organization
• Experience presenting on complex topics in a clear, concise, and easily understood manner
• Experience in planning systems, and exposure to ERP tools
• Firsthand experience leading a team through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design & development, UAT/SIT, go-live/cutover and value realization
• Experience using agile methodology to deliver large scale enterprise implementations
• Skills: Deep knowledge of best practices in supply chain planning & optimization is required
• Deep understanding of supply chain planning concepts, processes, organization and KPIs is required
• Proven ability to collaborate with and drive cross-functional, interdepartmental teams and technical resources to meet goals is required
• Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, CPLEX or similar is preferred
• Knowledge of spreadsheets and software (Microsoft Excel, Google Sheets), document processing (Microsoft Word, Google Docs), presentation (Microsoft PowerPoint) is preferred
• Strong analytical techniques, data mining knowledge and proficiency in handling and processing large amounts of data is required
• Ability to identify key insights and critical thinking to prioritize and focus on the highest value opportunities or the biggest risks is required
• Strong verbal, written, presentation and demonstration / training skills are preferred
• Ability to communicate mathematical, technical or software usage concepts to audiences with limited prior mathematics, technical or software background is required
• Ability to work in teams, distributed across locations and time zones and at executive and junior levels in a corporate hierarchy required

This position at o9 Solutions has an annual salary range of $187,680.00 - $258,060.00. Additionally, you may be eligible to participate in our medical, retirement, and other company-sponsored benefits.

*The above information reflects the expected base salary range, although the lower and upper bounds may vary based on location, skills, experience, certifications, licenses, or other relevant factors

More about us...

With the latest increase in our valuation from $2.7B to $3.7B despite challenging global macroeconomic conditions, o9 Solutions is one of the fastest-growing technology companies in the world today. Our mission is to digitally transform planning and decision-making for the enterprise and the planet. Our culture is high-energy and drives us to aim 10x in everything we do.

Our platform, the o9 Digital Brain, is the premier AI-powered, cloud-native platform driving the digital transformations of major global enterprises including Google, Walmart, ABInBev, Starbucks and many others.

Our headquarters are located in Dallas, with offices in Amsterdam, Paris, London, Barcelona, Madrid, Sao Paolo, Bengaluru, Tokyo, Seoul, Milan, Stockholm, Sydney, Shanghai, Singapore Munich, Toronto.

o9 is an equal opportunity employer and seeks applicants of diverse backgrounds and hires without regard to race, colour, gender, religion, national origin, citizenship, age, sexual orientation or any other characteristic protected by law.