Senior Systems Engineer

If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply.

ABOUT THE ROLE

We are seeking a highly skilled and motivated Senior Systems Engineer to join our dynamic IT team, supporting 20 office locations, 2 data centers and M365 E5/BIM360/ACC environments. As a System Engineer, you will play a crucial role in maintaining and optimizing our essential IT infrastructure, Azure services including Azure AD, storage, compute, Intune, etc. Hyper-converged Virtualized Environment (VMware, Dell, VXrail) alongside operating systems, Monitoring Tools (Control Up, PRTG, VMWare).

WHAT YOU WILL DO

• Administer and manage virtual resources, ensuring seamless integration and operation of systems architecture components.
• Monitor event logs for warnings and errors and proactively address potential issues.
• Ensure the optimal performance of virtual servers and endpoints for all systems.
• Manage user/group accounts and security permissions.
• Implement and enforce group policies.
• Monitor data center health using existing management tools.
• Respond promptly to hardware issues as they arise and participate in equipment testing and maintenance.
• Conduct routine and scheduled audits of all systems.
• Implement access controls, backups, and firewalls to ensure system security based on guidelines from the Security Manager.
• Possess a strong understanding of security practices in an infrastructure environment.
• Install and configure software and hardware.
• Set up accounts and workstations for users.
• Scripting: Powershell, API configurations
• Assist the service desk and other teams with troubleshooting and root cause analysis.
• Provide timely and efficient technical support to resolve software, hardware, and network-related issues.
• Facilitated troubleshooting and access to print and license servers.
• Office location infrastructure - planning for office changes (renovations, moves), maintaining and upgrading current infrastructure, etc.
• Ensure all infrastructure appliances are under warranty and supported (from a security perspective), especially within server rooms and data centers.
• Ensure seamless upgrades of systems with new releases and models.
• Provide a roadmap for refreshing appliances within 5 years.
• Knowledge of storage and backup platforms such as Isilon/Powerscale, Nasuni, and Veeam is a plus.

ABOUT YOUR QUALIFICATIONS

• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
• A minimum of 10 years of related experience is required.
• Strong knowledge of storage/backups, Veeam, Isolon, MS Windows 10/11 desktop, Microsoft 365, and VMware vSphere and Horizon is required.
• Preferred certifications: Microsoft Azure administration, Microsoft Windows desktop and Server certifications, VMware VCP-DTM, and/or VCP-DCV (Horizon and VCenter).
• Knowledge of various software applications (Adobe CS Suite, Autodesk Products, Bluebeam, Rhino, Sketchup, Jive, V-Ray, MS Teams, Argos, Azure, Microsoft 365 suite of products, PDQ Deploy, and Deltek Vision) is a plus.
• Strong customer service, communication skills, documentation, attention to detail, and innovative thinking are essential.
• Ability to provide technical software, hardware, and network problem resolutions in a user-friendly professional manner.
• Must be a self-starter capable of working well independently, managing multiple technology issues, and prioritizing deadlines.

For a general overview of our benefits, please visit our careers page at https://www.cannondesign.com/careers/benefits

ABOUT OUR FIRM

We're a design solutions firm that awakens opportunities for impact. Whether creating building solutions, strategic transformations, new experiences or new operational models, we help clients achieve mountain-sized ambitions. Our Living-Centered Design ethos inspires us to go bigger and do better-for people, businesses, society and the planet. In 2021, 2019 and 2017, Fast Company named us one of the 10 most innovative design firms in the world.

ABOUT WORKING HERE

• We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
• We are committed to ensuring our practice is equitable for all employees, representative of the communities around us - and focused on the future of design. We advocate for equity, diversity, and inclusion efforts through the leadership of our DEI Council, Employee Resource Groups and other community advocacy initiatives.
• We're about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we're ready for you.

Please note that candidates can only apply to our positions on our company Careers site. It's not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying.

As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct.

CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm's policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. It is also CannonDesign's policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints.