Senior Systems Engineer
Apply NowCompany: City of Modesto, CA
Location: Modesto, CA 95355
Description:
Salary: $94,681.60 - $115,086.40 Annually
Location : Modesto, CA
Job Type: Full Time
Job Number: 03469b
Department: Information Technology
Opening Date: 03/20/2025
Closing Date: 3/26/2025 5:00 PM Pacific
Bargaining Unit: MCMA
THE POSITION
PROMOTIONAL ONLY
This opportunity is open only to City of Modesto employees.
Upcoming Salary Increases and Current Incentives:
$92,359 - $112,283 effective 7/1/2024
$95,130 - $115,651 effective 7/1/2025
$97,984 - $119,121 effective 7/1/2026
2.5% Education Incentive - Bachelor's Degree
5% Education Incentive - Master's Degree
The Senior Systems Engineer is responsible to organize, assign and review the work of assigned personnel engaged in professional network support, development and maintenance duties; to perform duties requiring specialized knowledge; and to provide administrative support to the assigned supervisor.
This position requires focused experience in NOS, LAN/WAN, and/or telecommunications engineering.
APPLICATION PROCESS
Applicants will be assessed on the application submitted. Due to the volume of applications received, resumes will not be screened for the purpose of determining who is the most qualified to compete in the testing process. It is the applicant's responsibility to fill out the "Education" and "Work Experience" sections of the application with complete information and adequate detail. Do not substitute any part of the application with the words "SEE RESUME."
The following information is provided for you to use as a reference and as a planning tool. Applicants considered to be the most qualified will be placed on the eligible list and invited to the next step in the process.
The Human Resources Department reserves the right to revise the testing process to best meet the needs of the City. The City of Modesto is an equal opportunity employer. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.
ESSENTIAL AND MARGINAL FUNCTION STATEMENTS
Essential and other important responsibilities and duties may include, but are not limited to, the following:
Essential Duties:
All Assignments:
Plan, prioritize, and review the work of staff assigned to a variety of professional network support, maintenance, and analysis duties.
Develop schedules and methods to accomplish assignments, ensuring that work is completed in a timely and efficient manner.
Participate in evaluating the activities of staff, recommending improvements and modifications.
Plan and coordinate staff training; work with employees to correct deficiencies.
Assume a key role in the execution of professional network maintenance/development projects.
Work with the organizational team and vendor personnel to implement changes or resolve technical questions related to the operating system, as necessary.
Develop and recommend highly complex technology solutions for network issues.
Monitor and manage departmental customer satisfaction for assigned areas of responsibility.
Work with department management, internal customers, and information technology professionals to define automated solutions to short and long-range computer services and integrated network needs.
Provide advice and project representation relating to enterprise infrastructure systems, operating systems, security, application deployment, systems integration, and equipment ordering standards.
Resolve highly complex problems and issues pertaining to areas of assignment.
Perform complex project cost estimates and ensure billing procedures and costs are correct, timely, and in compliance with general accounting principles.
Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
Observe and maintain a safe working environment in compliance with established safety programs and procedures.
When Assigned to LAN/WAN System Engineering:
Coordinate the execution of complex Networking/Communications (LAN/WAN) projects.
Develop complex LAN/WAN system requirement definitions; develop functional and technical specifications.
Ensure the quality execution of LAN/WAN task(s), within budget while maintaining the schedule integrity.
Resolve the most complex LAN connectivity issues and maintain LAN and Internet connections.
When Assigned to NOS Engineering:
Coordinate the installation and maintenance of large and highly complex Network Operating Systems (NOS) projects.
Support client/server application software products, including connectivity with multiple remote sites.
When Assigned to Telecommunications:
Coordinate the installation, repair, and maintenance of moderately large and complex telecommunications systems.
Coordinate the review and evaluation of new telecommunications systems and enhancements and plan their installation; estimate project costs, as required.
Ensure Federal Communication Commission requirements are met in regard to licensing, operating, and the technical performance of wireless communications equipment.
Prepare Federal Communication Commission license applications.
Marginal Functions:
Perform related duties as assigned.
MINIMUM QUALIFICATIONS
Knowledge of:
Depending on Assignment:
Principles and practices of supervision and training.
Industry best practices in the network engineering area.
Advanced principles and practices pertaining to the assigned specialty area including NOS, WAN/LAN or telecommunications, GIS, or Web analysis/development.
The most complex emerging technologies pertaining to network technology.
A wide range of network-related applications.
Advanced methods and techniques of developing end-user documentation and
training materials.
A wide range of network technologies pertaining to TCP/IP communications protocols, Ethernet, installation of routers, hubs and switches, and implementation and administration of network operating systems such as Novell NetWare and Microsoft NT; network remote dial-up technologies.
Advanced e-mail systems and technologies.
The development and use of quality assurance programs.
Advanced systems engineering problem solving and solution development.
Trends in data processing and/or telecommunications.
Ability to:
Depending on Assignment:
Provide direct, technical, and/or functional supervision over assigned staff; effectively train staff.
Perform complex analysis, development, and maintenance of network systems.
Coordinate and perform highly complex network analysis, design, development, system installation/deployment, support, and maintenance projects.
Analyze and resolve complex network problems and issues; analyze complex procedures and instructions, and develop logical conclusions.
Design and develop presentations, documentation, and training oriented toward customers.
Prioritize work and coordinate several activities simultaneously.
Stay current and maintain a strong knowledge of emerging network technologies and procedures.
Integrate complex hardware and software systems.
Establish and maintain effective working relationships with those contacted in the course of work.
Communicate clearly and concisely, both orally and in writing.
Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
Experience and Training Guidelines:
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Two years of responsible experience equivalent to the Systems Engineer II with the City of Modesto. Depending on assignment, focused experience in NOS, LAN/WAN, and/or telecommunications engineering may be required.
Training:
Equivalent to a Bachelor's degree from an accredited college or university with major course work in business information systems, computer science, electrical engineering, or a related field.
License or Certificate:
Possession of, or the ability to obtain, a valid California driver's license.
Additional Requirements:
Incumbents must be able to pass a P.O.S.T. level background investigation prior to appointment for clearance to work on Police Department Information Systems.
PHYSICAL AND MENTAL REQUIREMENTS
Mobility: frequent use of keyboard; frequent sitting for long periods of time; occasional bending or squatting. Lifting: frequently up to 50 pounds; occasionally up to 75 pounds. Vision: constant use of overall vision; frequent reading and close-up work; frequent color and depth vision. Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking: frequent hearing and talking, in person and on the phone. Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone. Environmental: frequent exposure to computer noise.
WORKING CONDITIONS
Work is performed in a typical temperature-controlled office environment subject to frequent noise from computers and related equipment. Some work may occur at remote locations. Positions may require occasional overtime or weekend work and travel is rare.
Modesto Confidential and Management Association (MCMA)
Employee benefits are subject to change and are not guaranteed. For a detailed explanation of benefits currently in effect please see the Memoranda of Understanding.
PUBLIC EMPLOYEES' RETIREMENT SYSTEM: CalPERS enrollment in either the 2% @ 60 or the 2% @ 62 formula is dependent on eligibility, as per AB 340. Employee pays the full member contribution. Retirement benefit is based on the employees three year final compensation average. The City does not participate in Social Security except for the required 1.45% Medicare contribution by both the City and the employee (applies to employees hired after 4-1-86).
HOLIDAYS: 12 paid holidays per year plus 8 hours holiday credit.
MANAGEMENT LEAVE: 80 hours per year for positions exempt from overtime.
VACATION: Accrued at the rate of two weeks during the first year, increasing to five weeks during the 21st year of service.
SICK LEAVE: Accumulated at 8 hours per month, 96 hours per year. Employees may accumulate up to 2,200 hours.
MEDICAL INSURANCE: Health, dental and vision coverage is provided. The City's monthly contribution to health, dental and vision benefits is based on a three-tier system as follows:
$ 2,028.00 Employee + Family
$ 1,436.00 Employee + 1 Dependent
$ 718.00 Employee Only
$ 450.00 Opt Out
The employee pays the balance. An employee who opts out of health coverage receives the amount noted above minus dental and vision premium on their paycheck and treated as taxable income. Dental and vision coverage continuation is available upon retirement.
DEFERRED COMPENSATION: With a matching contribution by the employee, the City will contribute 1.5% of salary, increasing to 2.5% at 9+ years of service, to a voluntary 457 Plan.
RETIREE HEALTH SAVINGS ACCOUNT (RHS): On the first pay period following completion of two (2) full years of continuous City service, regular full-time employees shall receive a lump sum equal to 24 months of contributions deposited into an RHS account established in their name. After initial contribution, the City shall contribute a set amount bi-weekly which is $55 effective 1/1/2024.
LIFE INSURANCE: Coverage in the amount of $120,000 is provided by the City. Supplemental coverage is available at employee cost.
DISABILITY INSURANCE: Coverage is provided by the City, at City cost. This benefit pays 66 2/3% of the first $12,000 per month in salary.
EDUCATIONAL INCENTIVE: Master's Degree Pay in the amount of 5% of salary. Bachelor's Degree Pay in the amount of 2.5% of salary.
BILINGUAL INCENTIVE LEAVE:Employees who pass a review panel and are needed in this capacity by the department, will receive 3 hours of Bilingual Leave Time per pay period into their Compensatory Time Off (CTO) balance.
LONGEVITY PAY: 2.5% of salary at 10 years of service.
SECTION 125 PLAN: Providing for pre-tax deductions for employee-paid health premium and dependent care costs.
01
I understand that in order for my application to receive every consideration in the selection process, I must complete the following Supplemental Questions. I understand these responses must match the information I provide in the Work Experience and Education sections of my application. I certify that all information provided on this application and the Supplemental Questions is true to the best of my knowledge.
02
Rate your work experience related to Network/Communications (LAN/WAN) System Engineering.
03
Describe the LAN/WAN work performed as rated in question # 2 above. If no experience, indicate N/A.
04
Rate your work experience related to Network Operating Systems (NOS).
05
Describe your experience with Network Operating Systems (NOS).
06
Rate your work experience related to Disaster Recovery and Restoration.
07
Describe the Disaster Recovery and Restoration work performed as rated in question # 6 above. If no experience, indicate N/A.
08
Rate your work experience related to Cloud Server and Storage Technology.
09
Describe the Cloud Server and Storage Technologies work performed as rated in question # 8 above. If no experience, indicate N/A
Required Question
Location : Modesto, CA
Job Type: Full Time
Job Number: 03469b
Department: Information Technology
Opening Date: 03/20/2025
Closing Date: 3/26/2025 5:00 PM Pacific
Bargaining Unit: MCMA
THE POSITION
PROMOTIONAL ONLY
This opportunity is open only to City of Modesto employees.
Upcoming Salary Increases and Current Incentives:
$92,359 - $112,283 effective 7/1/2024
$95,130 - $115,651 effective 7/1/2025
$97,984 - $119,121 effective 7/1/2026
2.5% Education Incentive - Bachelor's Degree
5% Education Incentive - Master's Degree
The Senior Systems Engineer is responsible to organize, assign and review the work of assigned personnel engaged in professional network support, development and maintenance duties; to perform duties requiring specialized knowledge; and to provide administrative support to the assigned supervisor.
This position requires focused experience in NOS, LAN/WAN, and/or telecommunications engineering.
APPLICATION PROCESS
Applicants will be assessed on the application submitted. Due to the volume of applications received, resumes will not be screened for the purpose of determining who is the most qualified to compete in the testing process. It is the applicant's responsibility to fill out the "Education" and "Work Experience" sections of the application with complete information and adequate detail. Do not substitute any part of the application with the words "SEE RESUME."
The following information is provided for you to use as a reference and as a planning tool. Applicants considered to be the most qualified will be placed on the eligible list and invited to the next step in the process.
The Human Resources Department reserves the right to revise the testing process to best meet the needs of the City. The City of Modesto is an equal opportunity employer. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.
ESSENTIAL AND MARGINAL FUNCTION STATEMENTS
Essential and other important responsibilities and duties may include, but are not limited to, the following:
Essential Duties:
All Assignments:
Plan, prioritize, and review the work of staff assigned to a variety of professional network support, maintenance, and analysis duties.
Develop schedules and methods to accomplish assignments, ensuring that work is completed in a timely and efficient manner.
Participate in evaluating the activities of staff, recommending improvements and modifications.
Plan and coordinate staff training; work with employees to correct deficiencies.
Assume a key role in the execution of professional network maintenance/development projects.
Work with the organizational team and vendor personnel to implement changes or resolve technical questions related to the operating system, as necessary.
Develop and recommend highly complex technology solutions for network issues.
Monitor and manage departmental customer satisfaction for assigned areas of responsibility.
Work with department management, internal customers, and information technology professionals to define automated solutions to short and long-range computer services and integrated network needs.
Provide advice and project representation relating to enterprise infrastructure systems, operating systems, security, application deployment, systems integration, and equipment ordering standards.
Resolve highly complex problems and issues pertaining to areas of assignment.
Perform complex project cost estimates and ensure billing procedures and costs are correct, timely, and in compliance with general accounting principles.
Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
Observe and maintain a safe working environment in compliance with established safety programs and procedures.
When Assigned to LAN/WAN System Engineering:
Coordinate the execution of complex Networking/Communications (LAN/WAN) projects.
Develop complex LAN/WAN system requirement definitions; develop functional and technical specifications.
Ensure the quality execution of LAN/WAN task(s), within budget while maintaining the schedule integrity.
Resolve the most complex LAN connectivity issues and maintain LAN and Internet connections.
When Assigned to NOS Engineering:
Coordinate the installation and maintenance of large and highly complex Network Operating Systems (NOS) projects.
Support client/server application software products, including connectivity with multiple remote sites.
When Assigned to Telecommunications:
Coordinate the installation, repair, and maintenance of moderately large and complex telecommunications systems.
Coordinate the review and evaluation of new telecommunications systems and enhancements and plan their installation; estimate project costs, as required.
Ensure Federal Communication Commission requirements are met in regard to licensing, operating, and the technical performance of wireless communications equipment.
Prepare Federal Communication Commission license applications.
Marginal Functions:
Perform related duties as assigned.
MINIMUM QUALIFICATIONS
Knowledge of:
Depending on Assignment:
Principles and practices of supervision and training.
Industry best practices in the network engineering area.
Advanced principles and practices pertaining to the assigned specialty area including NOS, WAN/LAN or telecommunications, GIS, or Web analysis/development.
The most complex emerging technologies pertaining to network technology.
A wide range of network-related applications.
Advanced methods and techniques of developing end-user documentation and
training materials.
A wide range of network technologies pertaining to TCP/IP communications protocols, Ethernet, installation of routers, hubs and switches, and implementation and administration of network operating systems such as Novell NetWare and Microsoft NT; network remote dial-up technologies.
Advanced e-mail systems and technologies.
The development and use of quality assurance programs.
Advanced systems engineering problem solving and solution development.
Trends in data processing and/or telecommunications.
Ability to:
Depending on Assignment:
Provide direct, technical, and/or functional supervision over assigned staff; effectively train staff.
Perform complex analysis, development, and maintenance of network systems.
Coordinate and perform highly complex network analysis, design, development, system installation/deployment, support, and maintenance projects.
Analyze and resolve complex network problems and issues; analyze complex procedures and instructions, and develop logical conclusions.
Design and develop presentations, documentation, and training oriented toward customers.
Prioritize work and coordinate several activities simultaneously.
Stay current and maintain a strong knowledge of emerging network technologies and procedures.
Integrate complex hardware and software systems.
Establish and maintain effective working relationships with those contacted in the course of work.
Communicate clearly and concisely, both orally and in writing.
Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
Experience and Training Guidelines:
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Two years of responsible experience equivalent to the Systems Engineer II with the City of Modesto. Depending on assignment, focused experience in NOS, LAN/WAN, and/or telecommunications engineering may be required.
Training:
Equivalent to a Bachelor's degree from an accredited college or university with major course work in business information systems, computer science, electrical engineering, or a related field.
License or Certificate:
Possession of, or the ability to obtain, a valid California driver's license.
Additional Requirements:
Incumbents must be able to pass a P.O.S.T. level background investigation prior to appointment for clearance to work on Police Department Information Systems.
PHYSICAL AND MENTAL REQUIREMENTS
Mobility: frequent use of keyboard; frequent sitting for long periods of time; occasional bending or squatting. Lifting: frequently up to 50 pounds; occasionally up to 75 pounds. Vision: constant use of overall vision; frequent reading and close-up work; frequent color and depth vision. Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking: frequent hearing and talking, in person and on the phone. Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone. Environmental: frequent exposure to computer noise.
WORKING CONDITIONS
Work is performed in a typical temperature-controlled office environment subject to frequent noise from computers and related equipment. Some work may occur at remote locations. Positions may require occasional overtime or weekend work and travel is rare.
Modesto Confidential and Management Association (MCMA)
Employee benefits are subject to change and are not guaranteed. For a detailed explanation of benefits currently in effect please see the Memoranda of Understanding.
PUBLIC EMPLOYEES' RETIREMENT SYSTEM: CalPERS enrollment in either the 2% @ 60 or the 2% @ 62 formula is dependent on eligibility, as per AB 340. Employee pays the full member contribution. Retirement benefit is based on the employees three year final compensation average. The City does not participate in Social Security except for the required 1.45% Medicare contribution by both the City and the employee (applies to employees hired after 4-1-86).
HOLIDAYS: 12 paid holidays per year plus 8 hours holiday credit.
MANAGEMENT LEAVE: 80 hours per year for positions exempt from overtime.
VACATION: Accrued at the rate of two weeks during the first year, increasing to five weeks during the 21st year of service.
SICK LEAVE: Accumulated at 8 hours per month, 96 hours per year. Employees may accumulate up to 2,200 hours.
MEDICAL INSURANCE: Health, dental and vision coverage is provided. The City's monthly contribution to health, dental and vision benefits is based on a three-tier system as follows:
$ 2,028.00 Employee + Family
$ 1,436.00 Employee + 1 Dependent
$ 718.00 Employee Only
$ 450.00 Opt Out
The employee pays the balance. An employee who opts out of health coverage receives the amount noted above minus dental and vision premium on their paycheck and treated as taxable income. Dental and vision coverage continuation is available upon retirement.
DEFERRED COMPENSATION: With a matching contribution by the employee, the City will contribute 1.5% of salary, increasing to 2.5% at 9+ years of service, to a voluntary 457 Plan.
RETIREE HEALTH SAVINGS ACCOUNT (RHS): On the first pay period following completion of two (2) full years of continuous City service, regular full-time employees shall receive a lump sum equal to 24 months of contributions deposited into an RHS account established in their name. After initial contribution, the City shall contribute a set amount bi-weekly which is $55 effective 1/1/2024.
LIFE INSURANCE: Coverage in the amount of $120,000 is provided by the City. Supplemental coverage is available at employee cost.
DISABILITY INSURANCE: Coverage is provided by the City, at City cost. This benefit pays 66 2/3% of the first $12,000 per month in salary.
EDUCATIONAL INCENTIVE: Master's Degree Pay in the amount of 5% of salary. Bachelor's Degree Pay in the amount of 2.5% of salary.
BILINGUAL INCENTIVE LEAVE:Employees who pass a review panel and are needed in this capacity by the department, will receive 3 hours of Bilingual Leave Time per pay period into their Compensatory Time Off (CTO) balance.
LONGEVITY PAY: 2.5% of salary at 10 years of service.
SECTION 125 PLAN: Providing for pre-tax deductions for employee-paid health premium and dependent care costs.
01
I understand that in order for my application to receive every consideration in the selection process, I must complete the following Supplemental Questions. I understand these responses must match the information I provide in the Work Experience and Education sections of my application. I certify that all information provided on this application and the Supplemental Questions is true to the best of my knowledge.
- Yes
02
Rate your work experience related to Network/Communications (LAN/WAN) System Engineering.
- No experience
- Less than 1 year
- 1-2 years
- 2-3 years
- 3-4 years
- 4-5 years
- 5 or more years
03
Describe the LAN/WAN work performed as rated in question # 2 above. If no experience, indicate N/A.
04
Rate your work experience related to Network Operating Systems (NOS).
- No experience
- Less than 1 year
- 1-2 years
- 2-3 years
- 3-4 years
- 4-5 years
- 5 or more years
05
Describe your experience with Network Operating Systems (NOS).
06
Rate your work experience related to Disaster Recovery and Restoration.
- Less than 1 year
- 1 - 2 years
- 2 - 3 years
- 3 - 4 years
- 4 - 5 years
- more than 5 years
- No Experience
07
Describe the Disaster Recovery and Restoration work performed as rated in question # 6 above. If no experience, indicate N/A.
08
Rate your work experience related to Cloud Server and Storage Technology.
- Less than 1 year
- 1 - 2 years
- 2 - 3 years
- 3 - 4 years
- 4 - 5 years
- More than 5 years
- No Experience
09
Describe the Cloud Server and Storage Technologies work performed as rated in question # 8 above. If no experience, indicate N/A
Required Question