Senior Technical Trainer

Overview

With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.

WHY JOIN US
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

• Competitive pay ($85,000-$110,000)
• Medical, Dental, Vision and Prescription coverage
• Paid vacation and holidays
• 401(K) match
• Life insurance, AD&D and long-term disability
• Tuition reimbursement
• Opportunities available nationwide
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
• Pet Insurance
• Legal Plan, and ID Theft Protection

The Senior Technical Trainer has comprehensive subject matter knowledge with an ability to inspire, mentor, and coach program participants. Facilitate predesigned classes, with basic guidance identify areas of improvement and opportunities for the program participants to successfully complete training and development curriculum. Evaluate program participant skills and develop techniques to assist improvements. Administer scheduled training sessions and submit timely progress reports to management for review and approval.

Responsibilities

• Assist in program participant workshops and kick-off calls.
• Confer with management and cross functional teams to validate training objectives in various skills, and employment levels while adhering to all OSHA regulations and CoolSys Safety Guidelines.

• Provide support in the development of training materials and programs to ensure content is current, accurate, and effective.

• Assist in research and review industry trends and operational changes to identify training opportunities.

• Conduct or facilitate required and recommended training sessions.

• Maintain knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.

• Ensure equipment, materials, and tools are operational and available for every training session.

• Conduct weekly classroom and laboratory maintenance, upkeep, and inventory.

• Collaborate with Service Managers, Trainees, and Training Coordinator for tri-weekly mentorship and ride-along verification of attendance and performance.

• Provide training participants with weekly performance evaluation and general course completion updates.
• Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
• Performs other duties as assigned.

Qualifications

• High School Diploma, GED, vocational certifications, and/or a related degree from an accredited college or university.
• 6+ years of related work experience, or an equivalent combination of education, experience, and training.
• 2+ years of related work experience engaging, coaching, and mentoring work teams.
• Excellent communication and customer service delivery skills.
• Microsoft Suite, learning management systems, and other related technologies.
• Active and valid state-issued driver's license and insurance.
• Proficient English and Spanish writing and speaking, a plus.
• Comprehensive knowledge of the residential, industrial, and commercial HVAC/R industry including mechanical and electrical systems, industry tools and best practices.
• Basic knowledge of academic and/or vocational education curricula and best practices.
• Demonstrate comprehensive interpersonal skills, team collaboration, creative problem solving, conflict resolution, group planning and decision-making.
• Basic skill and ability to effectively present information and convey knowledge.
• Proficient computer and other technology related to classroom training programs.
• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
• Ability to use typical business tools including E-Mail, Word, Excel, etc.

Join Us

Today, there are 27 different companies that make up the CoolSys family of brandsOur valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!

Connect with us on Facebook and Twitter

CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.

Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.