Senior Technical Writer

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The senior technical writer writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and screenshots and the production of the document.

JOB RESPONSIBILITIES

SPECIFIC RESPONSIBILITIES

Technical Writing

• Creates and maintains policy, procedure, forms, job aids and process documentation that support corporate and field functions.
• Leads document reviews with key stakeholders of operations policy and procedures.
• Interviews operations and corporate personnel to gather content.
• Leads the communication and documentation portion of operational meetings and captures minutes, notes, and key decisions.
• Collects, edits, and crops all screen shots and graphics that are provided by SMEs and applies them appropriately to the documentation to support detailed instructions.
• Monitors, writes, and edits key messages on Company pages to ensure proper style and correct wording is applied.
• Assists Learning Department with policy and procedures training materials.
• Manages documentation projects by tracking each document's progress in the development, editing and review lifecycle using Microsoft Word, Excel, PowerPoint and SharePoint or other media.

MINIMUM Requirements

Education:

• Bachelor's degree in English literature, journalism, software engineering, computer science, or equivalent

Experience:

• Five (5) years in a Technical Writer, Business Analyst, or Documentation Specialist role
• Experience faciliting meetings, ochestrating document review sessions, and working with multiple levels of an organization to gather process requirements

Knowledge, Skills & Abilities:

• Understanding of technical terminology
• Analytical skills
• Excellent oral and written communication skills
• Strong command of English Language
• Process oriented
• Project Management skills
• Time management and organization
• QA and testing skills
• Ability to write, edit, and/or revise a range of technical communications from specifically compiled raw data.
• Proficient in Microsoft Office, including MS Word, Power Point, and Excel
• Proficient in Adobe Acrobat XI PRO
• Proficient in SharePoint

Work Conditions
Work Environment

• Work primarily indoors during all seasons and weather conditions.
• Limited amount of local and/or multiple location traveling required.
• Comply with Corporate dress code policy.

Work Postures

• Sitting continuously for 8 hours per day
• May require climbing stairs to access office building.

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, and phone usage.

Work Hours

• Working beyond "standard" hours as the need arises

Postal Code: 77019

Category (Portal Searching): Information Technology

Job Location: US-TX - Houston