Senior Technology Operations
Apply NowCompany: Walmart
Location: Bentonville, AR 72712
Description:
Position Summary...
What you'll do...
Senior Technology Operations
This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Financial Management:
Requires knowledge of:
Financial Management tools and processes: Budgeting and internal and external program Communication tools and processes to comprehend the financial plan for implementation of multiple projects. Monitor delivery schedules and cost expenditure for multiple projects within a program.
Program Estimation: Requires knowledge of: Program Estimation tools and techniques; Risk Assessment and Mitigation tools and techniques. To assess and identify the resources required for successful completion of the project of small to medium complexity. Identify potential risks for successful completion of the project.
Business Operations: Requires knowledge of: Organization KPIs; Assessment techniques. To cater to key stakeholders and their priorities. Participate in business task to get things done in own unit or area. Communicate key considerations for business decision making process. Comment on the organizations business model and financial goals. Cite examples of types of information needed to make sound business decisions.
Technology Landscape Awareness: Requires knowledge of: Understanding of technology strategy and its linkages to domain; Basic understanding of existing and upcoming systems, technologies and trends; Product technical information; Basic understanding of domain specific market standards; Basic understanding of methodologies and tools, processes, checkpoints. To get involved and provide support to technology/ domain stakeholders to solve complex issues (i.e. suggest what skills are needed, how does the technology impacts). Develop business cases for projects with a projected return on investment or cost savings. Demonstrate deep functional knowledge of the business unit/domain. Translate business unit/domain requirements into projects, activities, and tasks and aligns to overall technology strategy. Serve as an interpreter and conduit to connect business unit/domain needs with tangible solutions and results. Participate in creating new processes and ways of working.
Program Definition: Requires knowledge of: Program Management techniques, tools and frameworks; Benefits analysis; Program Planning tools and techniques. To define goals, deliverables and schedules for managing multiple medium to high complexity projects within a program, in line with the overall strategic objectives. Create accountability matrix for the projects. Decompose the program into multiple modules and assign responsibility assignments and milestones for each module. Comprehends the operational and financial factors that drive project success.
Program Monitoring and Control:
Requires knowledge of:
Program Monitoring and Control tools and processes: Internal and External program Reporting and logging tools and processes to monitor and evaluate the progress of the projects against approved milestones and timelines. Lead cross functional and/or pillar coordination meetings to review schedule progress, health, issues/risks, and key dependencies of the projects. Take appropriate measures when required to bring program health on track in case of adversity.
Influencing and Building Stakeholder Consensus: Requires knowledge of: Verbal/Non-verbal behaviors; Application and allocation of Business Communication styles/techniques in ambiguous and challenging situations; Communication channels/mediums; Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties; Influencing styles. To communicate, articulately and concisely, in a one-to- one/ stakeholder meeting involving one-two teams. Proactively build personal network and seek and provide constructive feedback. Present data and logic to and influence team, customers and stakeholders. Articulate results/recommendations in a structured manner using relevant data. Actively listens to others and acknowledges different technical perspectives and connects to the product/technology in development.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Leadership Expectations
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
Respect the Individual:
Demonstrates and encourages respect for all; builds a high-performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer/member experience for all; identifies, attracts, and retains the best team members.
Respect the Individual: Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer/member and company; and regularly recognizes others' contributions and accomplishments.
Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.
Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates. takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values.
Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Serve our Customers and Members:
Delivers expected business results while putting the customer/member first and consistently applying an omni- merchant mindset and acts with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members.
Adopts a holistic perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans and shaping the team's strategy.
Strive for Excellence:
Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Physical Activities
The following physical activities are necessary to perform one or more essential functions of this position.
Reads information, often in small print.
Visually verifies information, often in small print.
Communicates effectively in person or by using telecommunications equipment.
Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device. Enters and locates information on electronic device.
Presents information to small or large groups and individuals.
Travel
Traveling is necessary to perform one or more essential functions of this position.
Travels internationally to and from multiple facilities or work-sites requiring extended overnight stays.
Entry Requirements
Minimum Qualifications
Preferred Qualifications
Belonging at Walmart
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.
At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is-and feels- included, everyone wins. Approximately 90% of the U.S. population lives within 10 miles of a Walmart or Sam's Club - our associates and customers reflect the makeup of all of America, as well as the 18 other countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we're able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
Belonging: We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual.
Associates: We want to ensure our associates worldwide are seen for their unique contributions, supported in their daily work, and connected to co-workers.
Walmart is the U.S.' largest private employer.
Our policies, practices, and programs promote fairness and the same treatment for all associates. Everyone in our workforce has the same access to opportunities for growth, development, and advancement.
We transparently report on our workforce twice a year and we have associate resource groups to further engagement, networking, connection and a sense of community.
Business & Customers: We provide an assortment of products and services that meet the unique needs of our customers and members while strengthening our connection to the communities we serve.
We operate sensory friendly hours in all stores from 8 a.m. to 10 a.m. daily and offer Caroline's Carts - a specially designed shopping cart for children and adults with disabilities.
Our focus every day is how we can best serve our customers with quality food and goods at everyday low prices, which are 10-25% lower than those of competitors.
Communities: Walmart thrives when we take a shared value approach, complementing business with philanthropy to strengthen the communities where we operate and prioritize issues that are meaningful to our business and all customers.
Walmart is one of the most charitable companies in the Fortune 500. Last year we gave away over 8% profits through a combination of in-kind and cash gifts totaling more than $1.7 billion.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00-$155,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.Option 2: 5 years' experience in project management, program management, program operations, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America
What you'll do...
Senior Technology Operations
This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Financial Management:
Requires knowledge of:
Financial Management tools and processes: Budgeting and internal and external program Communication tools and processes to comprehend the financial plan for implementation of multiple projects. Monitor delivery schedules and cost expenditure for multiple projects within a program.
Program Estimation: Requires knowledge of: Program Estimation tools and techniques; Risk Assessment and Mitigation tools and techniques. To assess and identify the resources required for successful completion of the project of small to medium complexity. Identify potential risks for successful completion of the project.
Business Operations: Requires knowledge of: Organization KPIs; Assessment techniques. To cater to key stakeholders and their priorities. Participate in business task to get things done in own unit or area. Communicate key considerations for business decision making process. Comment on the organizations business model and financial goals. Cite examples of types of information needed to make sound business decisions.
Technology Landscape Awareness: Requires knowledge of: Understanding of technology strategy and its linkages to domain; Basic understanding of existing and upcoming systems, technologies and trends; Product technical information; Basic understanding of domain specific market standards; Basic understanding of methodologies and tools, processes, checkpoints. To get involved and provide support to technology/ domain stakeholders to solve complex issues (i.e. suggest what skills are needed, how does the technology impacts). Develop business cases for projects with a projected return on investment or cost savings. Demonstrate deep functional knowledge of the business unit/domain. Translate business unit/domain requirements into projects, activities, and tasks and aligns to overall technology strategy. Serve as an interpreter and conduit to connect business unit/domain needs with tangible solutions and results. Participate in creating new processes and ways of working.
Program Definition: Requires knowledge of: Program Management techniques, tools and frameworks; Benefits analysis; Program Planning tools and techniques. To define goals, deliverables and schedules for managing multiple medium to high complexity projects within a program, in line with the overall strategic objectives. Create accountability matrix for the projects. Decompose the program into multiple modules and assign responsibility assignments and milestones for each module. Comprehends the operational and financial factors that drive project success.
Program Monitoring and Control:
Requires knowledge of:
Program Monitoring and Control tools and processes: Internal and External program Reporting and logging tools and processes to monitor and evaluate the progress of the projects against approved milestones and timelines. Lead cross functional and/or pillar coordination meetings to review schedule progress, health, issues/risks, and key dependencies of the projects. Take appropriate measures when required to bring program health on track in case of adversity.
Influencing and Building Stakeholder Consensus: Requires knowledge of: Verbal/Non-verbal behaviors; Application and allocation of Business Communication styles/techniques in ambiguous and challenging situations; Communication channels/mediums; Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties; Influencing styles. To communicate, articulately and concisely, in a one-to- one/ stakeholder meeting involving one-two teams. Proactively build personal network and seek and provide constructive feedback. Present data and logic to and influence team, customers and stakeholders. Articulate results/recommendations in a structured manner using relevant data. Actively listens to others and acknowledges different technical perspectives and connects to the product/technology in development.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Leadership Expectations
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
Respect the Individual:
Demonstrates and encourages respect for all; builds a high-performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer/member experience for all; identifies, attracts, and retains the best team members.
Respect the Individual: Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer/member and company; and regularly recognizes others' contributions and accomplishments.
Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.
Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates. takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values.
Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Serve our Customers and Members:
Delivers expected business results while putting the customer/member first and consistently applying an omni- merchant mindset and acts with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members.
Adopts a holistic perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans and shaping the team's strategy.
Strive for Excellence:
Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Physical Activities
The following physical activities are necessary to perform one or more essential functions of this position.
Reads information, often in small print.
Visually verifies information, often in small print.
Communicates effectively in person or by using telecommunications equipment.
Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device. Enters and locates information on electronic device.
Presents information to small or large groups and individuals.
Travel
Traveling is necessary to perform one or more essential functions of this position.
Travels internationally to and from multiple facilities or work-sites requiring extended overnight stays.
Entry Requirements
Minimum Qualifications
- Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.
- Option 2: 5 years' experience in project management, program management, program operations, or related area.
Preferred Qualifications
- Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years' experience in project management, program management, program operations, or related area.
- We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Belonging at Walmart
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.
At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is-and feels- included, everyone wins. Approximately 90% of the U.S. population lives within 10 miles of a Walmart or Sam's Club - our associates and customers reflect the makeup of all of America, as well as the 18 other countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we're able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
Belonging: We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual.
Associates: We want to ensure our associates worldwide are seen for their unique contributions, supported in their daily work, and connected to co-workers.
Walmart is the U.S.' largest private employer.
Our policies, practices, and programs promote fairness and the same treatment for all associates. Everyone in our workforce has the same access to opportunities for growth, development, and advancement.
We transparently report on our workforce twice a year and we have associate resource groups to further engagement, networking, connection and a sense of community.
Business & Customers: We provide an assortment of products and services that meet the unique needs of our customers and members while strengthening our connection to the communities we serve.
We operate sensory friendly hours in all stores from 8 a.m. to 10 a.m. daily and offer Caroline's Carts - a specially designed shopping cart for children and adults with disabilities.
Our focus every day is how we can best serve our customers with quality food and goods at everyday low prices, which are 10-25% lower than those of competitors.
Communities: Walmart thrives when we take a shared value approach, complementing business with philanthropy to strengthen the communities where we operate and prioritize issues that are meaningful to our business and all customers.
Walmart is one of the most charitable companies in the Fortune 500. Last year we gave away over 8% profits through a combination of in-kind and cash gifts totaling more than $1.7 billion.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00-$155,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.Option 2: 5 years' experience in project management, program management, program operations, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America