Senior Technology Vendor Manager

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career.

The Senior Technology Vendor Manager is responsible for managing a team of Vendor Managers who are directly accountable for all stages of the Vendor Lifecycle within the Technology Group. These lifecycle phases include planning, selection, contracting, negotiating, monitoring, renewals and termination This leader will be directly responsible for setting negotiation strategies, creating a sustainable preferred vendor program and approving all negotiated commercial terms for technology contracts for BBH. In addition, they will proactively identity issues and emerging risks with these relationships and mitigate or escalate as appropriate to senior management.

Responsibilities

Strategy and Vendor Management

• Develop a program and strategy for vendor management across the technology group.
• Implement the annual procurement plan for each calendar year that supports the established cost savings targets and technology plan.
• Develop and maintain a preferred vendor program across technology that reduces run rate costs and decreases total vendor population.
• Approve all negotiated contracts by the technology vendor management team.
• Define standard processes for onboarding Technology vendors.
• Ensure contracts are in compliance with corporate, regulator, legal requirements and standards.
• Define contractual Service Level Agreements to measure Vendor Performance.

Communications

• Key management interface with both internal and external stakeholders
• Work with systems management team to determine the needs of the firm, as it pertains to vendors and vendor agreements.
• Communicate to management and key stakeholders, the contract risks and exceptions to established standards.
• Acts as central point of contact for the Technology Vendor Management Standards.

Operational Management

• Build a dedicated and experienced vendor management team to establish standard practice for vendor management.
• Create and maintain a preferred vendor management program for technology.
• Promote Vendor accountability to drive business performance.

Analysis/ Metrics Design

• Identify best practices across processes.
• Develop and maintain vendor performance scorecard framework.
• Develop and maintain vendor performance management materials such as metrics, scorecards, key performance indicators (KPI)

Risk/Compliance/ Governance

• Develop and implement formal governance and performance management capabilities to measure vendors.
• Ensures documented exit strategies are in place for all High-Risk Business Technology Vendors.

Education and Qualification

• BA/BS Degree in Business, MIS, Computer Science or Engineering; advance degree desirable.
• Possess a minimum of 12 years' experience in managing technology projects, functions and people management with increasing levels of responsibility.
• Vendor management leadership experience desirable, with experience in strategic sourcing practices, vendor dashboards, vendor negotiations, strategic cost reduction initiatives, and vendor quality turn around.
• Track record of successful execution of cross-functional strategic initiatives and significant change projects preferred.
• Financial Industry experienced preferred
• Understanding of market competitiveness, emerging trends and ability to provide global sourcing intelligence.
• Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer.
• Ability to communicate effectively and motivate team and others; ability to deliver persuasive and credible presentations to at all levels of the organization.
• Ability to facilitate and drive change in a fast paced and "ever changing" environment leveraging strong interpersonal and influencing skills

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.