Senior UX Researcher
Apply NowCompany: Vesync
Location: Tustin, CA 92780
Description:
The Company:
VeSync is a portfolio company with brands that cover different categories of health & wellness products. We wouldn't be surprised if you have one of our Levoit air purifiers in your living room or a COSORI air fryer whipping up healthy and delicious meals for you every night.
We're a young and energetic company, we've had tremendous success, and we are constantly growing our team. As we garner more industry attention - just check out our accomplishments and awards by CES Innovation, iF Design, IGA, and Red Dot - we also need driven and talented people to join our team.
That brings us to you, and what you'll be joining. Our teams are smart and diligent and take ownership of their work - they're confident in their work but know how to collaborate with open ears and a spirit of learning. If you're down-to-earth, approachable, and easy to strike up a conversation with, this may be a great fit for you.
Check out our brands:
levoit.com | cosori.com | etekcity.com
The Opportunity:
Lead Research Initiatives: Oversee complex, fast-paced research initiatives that
require working through ambiguity and working with agility. Design and execute learning
plans to gather user insights from early concept phases through to product release.
Apply suitable methodologies tailored to each phase of the product lifecycle.
Analyze and Interpret Data: Analyze data to provide clear, actionable
recommendations. Translate research findings into strategic insights that inform and
guide product development and direction.
Present Research Findings: Develop and present clear, compelling reports on user
trends, pain points, and opportunities to stakeholders across teams.
Collaborate with Teams: Work effectively with cross-functional domestic and
international teams, such as product managers and marketing, to align on user-centered
goals and ensure project success with clear communication, managed expectations, and
cultural sensitivity.
Advocate for Users: Maintain a user-centric perspective while balancing user needs
with business goals, ensuring that user advocacy is embedded in all stages of product
development.
Enhance Research Practices: Continuously refine research methodologies and
promote best practices. Ensure all research activities adhere to ethical standards and
deliver high-quality results.
Manage Research Repository: Oversee the development and maintenance of the
research repository, ensuring insights are organized and accessible to cross-functional
teams. Ensure compliance with privacy regulations and effective data management.
Foster a Culture of Research Excellence: Contribute to the development of user
research within the UXR team and broadly across the company. Mentor and guide junior
and mid-level researchers, helping to grow the research practice while advocating for
user-centered thinking at all organizational levels.
Qualifications:
Experience: At least 4 years in UX research or a related field with a strong background
in both qualitative and quantitative research methods.
Education: Bachelor's degree in a relevant field is required. A Master's degree is highly
preferred. Relevant fields include but are not limited to: Product Design,
Mechanical/Industrial Engineering, Human Factors, Human-Computer Interaction,
Psychology, Anthropology, Statistics is highly preferred.
Expertise: Proven ability to lead end-to-end research initiatives. Independently craft and
execute timely research plans, translating research findings into actionable insights and
strategic recommendations.
Technical Skills: Proficient in research tools such as UserTesting.com and Quantilope
or similar. Advanced skills in data analysis, including Excel (e.g., pivot tables) and
familiarity in statistical analysis methods and programs (R, JMP, etc.)
Communication: Excellent written and verbal communication skills. Proven ability to
present complex information clearly and effectively.
Project Management: Strong organizational and project management skills with
exceptional attention to detail.
Analytical Skills: High analytical capability with a proactive and inquisitive mindset.
Ability to enhance product design thinking based on user feedback.
Industry Knowledge: Experience with hardware, connected products, and/or wearables
is preferred. A background in the health, wellness, and/or consumer goods industry is a
plus.
Personal Attributes: High level of curiosity, personal responsibility, and a positive
attitude to navigate fast-paced, ambiguous, high-growth environments. Strong
storytelling skills and a commitment to delivering exceptional user experiences.
Location: This is an on-site, office-based role in Tustin, CA.
Salary: Starting at $120,000/year
Perks and Benefits:
100% covered Medical/Dental/Vision for employee AND spouse + dependents!
401K with 4% employer match (eligible after 90 days of employment) and immediate vesting
Generous Sick + Vacation policy + paid holidays
Life Insurance
Voluntary Life Insurance
Disability Insurance
Critical Illness Coverage
Accident Insurance
Healthcare FSA
Dependent Care FSA
Travel Assistance Program
Employee Assistance Program (EAP)
Fully stocked kitchen
VeSync is a portfolio company with brands that cover different categories of health & wellness products. We wouldn't be surprised if you have one of our Levoit air purifiers in your living room or a COSORI air fryer whipping up healthy and delicious meals for you every night.
We're a young and energetic company, we've had tremendous success, and we are constantly growing our team. As we garner more industry attention - just check out our accomplishments and awards by CES Innovation, iF Design, IGA, and Red Dot - we also need driven and talented people to join our team.
That brings us to you, and what you'll be joining. Our teams are smart and diligent and take ownership of their work - they're confident in their work but know how to collaborate with open ears and a spirit of learning. If you're down-to-earth, approachable, and easy to strike up a conversation with, this may be a great fit for you.
Check out our brands:
levoit.com | cosori.com | etekcity.com
The Opportunity:
Lead Research Initiatives: Oversee complex, fast-paced research initiatives that
require working through ambiguity and working with agility. Design and execute learning
plans to gather user insights from early concept phases through to product release.
Apply suitable methodologies tailored to each phase of the product lifecycle.
Analyze and Interpret Data: Analyze data to provide clear, actionable
recommendations. Translate research findings into strategic insights that inform and
guide product development and direction.
Present Research Findings: Develop and present clear, compelling reports on user
trends, pain points, and opportunities to stakeholders across teams.
Collaborate with Teams: Work effectively with cross-functional domestic and
international teams, such as product managers and marketing, to align on user-centered
goals and ensure project success with clear communication, managed expectations, and
cultural sensitivity.
Advocate for Users: Maintain a user-centric perspective while balancing user needs
with business goals, ensuring that user advocacy is embedded in all stages of product
development.
Enhance Research Practices: Continuously refine research methodologies and
promote best practices. Ensure all research activities adhere to ethical standards and
deliver high-quality results.
Manage Research Repository: Oversee the development and maintenance of the
research repository, ensuring insights are organized and accessible to cross-functional
teams. Ensure compliance with privacy regulations and effective data management.
Foster a Culture of Research Excellence: Contribute to the development of user
research within the UXR team and broadly across the company. Mentor and guide junior
and mid-level researchers, helping to grow the research practice while advocating for
user-centered thinking at all organizational levels.
Qualifications:
Experience: At least 4 years in UX research or a related field with a strong background
in both qualitative and quantitative research methods.
Education: Bachelor's degree in a relevant field is required. A Master's degree is highly
preferred. Relevant fields include but are not limited to: Product Design,
Mechanical/Industrial Engineering, Human Factors, Human-Computer Interaction,
Psychology, Anthropology, Statistics is highly preferred.
Expertise: Proven ability to lead end-to-end research initiatives. Independently craft and
execute timely research plans, translating research findings into actionable insights and
strategic recommendations.
Technical Skills: Proficient in research tools such as UserTesting.com and Quantilope
or similar. Advanced skills in data analysis, including Excel (e.g., pivot tables) and
familiarity in statistical analysis methods and programs (R, JMP, etc.)
Communication: Excellent written and verbal communication skills. Proven ability to
present complex information clearly and effectively.
Project Management: Strong organizational and project management skills with
exceptional attention to detail.
Analytical Skills: High analytical capability with a proactive and inquisitive mindset.
Ability to enhance product design thinking based on user feedback.
Industry Knowledge: Experience with hardware, connected products, and/or wearables
is preferred. A background in the health, wellness, and/or consumer goods industry is a
plus.
Personal Attributes: High level of curiosity, personal responsibility, and a positive
attitude to navigate fast-paced, ambiguous, high-growth environments. Strong
storytelling skills and a commitment to delivering exceptional user experiences.
Location: This is an on-site, office-based role in Tustin, CA.
Salary: Starting at $120,000/year
Perks and Benefits:
100% covered Medical/Dental/Vision for employee AND spouse + dependents!
401K with 4% employer match (eligible after 90 days of employment) and immediate vesting
Generous Sick + Vacation policy + paid holidays
Life Insurance
Voluntary Life Insurance
Disability Insurance
Critical Illness Coverage
Accident Insurance
Healthcare FSA
Dependent Care FSA
Travel Assistance Program
Employee Assistance Program (EAP)
Fully stocked kitchen