Senior UX Researcher

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Company: Vesync

Location: Tustin, CA 92780

Description:

The Company:

VeSync is a portfolio company with brands that cover different categories of health & wellness products. We wouldn't be surprised if you have one of our Levoit air purifiers in your living room or a COSORI air fryer whipping up healthy and delicious meals for you every night.

We're a young and energetic company, we've had tremendous success, and we are constantly growing our team. As we garner more industry attention - just check out our accomplishments and awards by CES Innovation, iF Design, IGA, and Red Dot - we also need driven and talented people to join our team.

That brings us to you, and what you'll be joining. Our teams are smart and diligent and take ownership of their work - they're confident in their work but know how to collaborate with open ears and a spirit of learning. If you're down-to-earth, approachable, and easy to strike up a conversation with, this may be a great fit for you.

Check out our brands:

levoit.com | cosori.com | etekcity.com

The Opportunity:

We're looking for an adaptable, self-directed senior-level UX researcher who can navigate ambiguous problem spaces by asking the right questions that drive teams forward to clarity. If you're excited by the opportunity to impact product development through consumer-centered insights and to drive organizational-level change, then this role is for you. Here, research phases move fast, so we value outcomes over deliverables and thoughtfulness over perfection.

***To be considered for the role, must include a cover letter explaining why you would be a good fit for the role. You can reference the culture fit below. Cover letter can be as short as 3 sentences.***

What you will do at VeSync:
Promote research rigor by guiding researchers and embedding user-centered thinking in decision-making at every step of a project
Effectively engage with stakeholders, leveraging reasoning and clear communication, to clarify and define key research questions
Own end-to-end research ranging from scrappy, explorative inquiries to well-crafted quant-qual studies and applying the appropriate methodology across any point in the product development lifecycle
Leverage both qualitative and quantitative data (with practical knowledge of statistical analysis methods) to strengthen findings and decision-making
Deliver actionable insights that go beyond surface-level findings to shape product decisions and user experience
Drive clarity cross-functionally and globally, collaborating with teams across different cultures and perspectives

What you bring to the role:
4+ years of UX Research experience required.
Bachelor's degree in a relevant field is required. If your Bachelor's degree is not in a relevant field, a Master's degree employing human-centered research is required. Relevant fields include but are not limited to: Psychology, Statistics, Anthropology, Marketing, Human Factors, Human-Computer Interaction, Product Design
Strong data fluency to ensure research rigor across both qualitative and quantitative datasets is required
High proficiency in user research tools (e.g., User Interviews, Survey Monkey), research operations, and data analysis tools (e.g. R, SPSS, and/or advanced Excel) is required
Hardware, connected smart devices, wearables, and/or physical consumer goods experience highly preferred.

Cultural Fit:
Independent and proactive, able to move research forward without waiting for perfect conditions.
Thrives in ambiguity, seeing opportunity rather than obstacles when faced with a challenge
Resilient, proactive, and solution-oriented. Thrives in ever-changing environments and competing priorities with a can-do attitude
Eagerness to grow both the company and the research organization
Clear and compelling communicator who can bring stakeholders together around insights.
Experience working with international teams and having high cultural sensitivity and awareness

Location: This is an on-site, office-based role in Tustin, CA.

Salary: Starting at $120,000/year

Perks and Benefits:
100% covered Medical/Dental/Vision for employee AND spouse + dependents!
401K with 4% employer match (eligible after 90 days of employment) and immediate vesting
Generous Sick + Vacation policy + paid holidays
Life Insurance
Voluntary Life Insurance
Disability Insurance
Critical Illness Coverage
Accident Insurance
Healthcare FSA
Dependent Care FSA
Travel Assistance Program
Employee Assistance Program (EAP)
Fully stocked kitchen

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