Senior Wireless Protocol ENgineer

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We've grown into one of THE most recognized global brands. We consider ourselves "relentless pioneers" that push boundaries and defy barriers. The company pushes beyond the limits of today's technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA's ENERGY STAR Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People| Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The role of the Mobile R&D at Samsung Electronica America is to support our customers (MNO's) in launching latest technologies with Samsung devices and validate carrier's requirements as a part of development testing to secure software quality. The dynamic culture at Samsung offers both great challenge and great reward.

The Mobile R&D Testing Team is looking for a Professional, Wireless Protocol Test Engineer to perform SW verification based on carrier requirements, Samsung specifications and telecommunication standards for mainly 5G/LTE models and assist in design development and debug mobile device issues identified through log analysis. The ideal candidate is an individual 6+ years of experience on 5G NR/LTE/IMS protocol field test background composed of Software development and project management.

• Responsible for leading verification & validation of software design, requirements and functionality for projects under development, by providing issue debugging and log analysis.
• In-depth knowledge of testing, creates, extends, and executes automated/manual test plans to verify Wireless Mobile operation and to validate new UE/Network features on various carrier networks.
• Drive field test trials for new technology features and software applications in live networks of US carriers based on 5G/LTE technologies, before the commercialization.
• Analyze test data, debug failure logs, find the root cause and coordinate with R&D teams in resolving wireless features and protocol issues.
• Create test plans by analyzing carrier requirements specifications and 3GPP specifications to ensure products compliance with Requirements.
• Research in complex experimental test programs and test frameworks to thoroughly evaluate functionality, design requirements, operational capacity and customer performance expectations. Assist R&D team in analyzing test data and reports to determine if design meets functional and performance specifications.
• Identify opportunities to improve the manual field test scope, such as automation of test data generation, test execution using automation scripts and development of test scripts using Python coding.
• Communicate effectively and interface proactively with Internal (R&D) and External (carrier/network/chipset) teams in different geographical regions and time zones to es
• Ability to travel sporadically during the project; up to 20%

Minimum Qualifications

• Bachelor's degree in EE/CS/IS required, M.S preferred
• 4+ years of relevant industry experiences or related occupation requiring telecommunications engineering, or any suitable combination of education, training and /or experience.
• Strong hands-on experience in Wireless System Testing, Functional, Certification, IOT and/or Cellular System Performance.
• Strong experience in defining, developing and validating cellular modem system and application test cases for mobile devices.
• Strong experience with Android and smartphone platforms and knowledge of Qualcomm/Samsung AP/MDM Chipset Architecture.
• Strong technical knowledge of tracing and debugging tools used for logs analysis and troubleshooting (e.g., QXDM, QPST, ADB, Wireshark tools/Another Chipset tool etc.)
• Previous experience in end-to-end procedures used for voice and data call establishment, mobility, and interworking with core network entities.
• Experience with system engineering activities such as feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, problem troubleshooting is desirable.
• Strong experience using automation tools within a mobile (iOS/Android) environment and using automation frameworks with Python, JavaScript, and C# language.
• Excellent understanding of QA methodologies and QA Process
• 3GPP/3GPP2 Standards, Mobile Device Development Lifecycle
• Field Test Engineering, Drive Testing, Mobile Testing, Software and Hardware Testing
• Jira, Bugzilla, HP Quality Center
• MS Office Expert- MS Excel, Word, MS PowerPoint

Preferred Qualifications

• Solid technical background including ability to interact effectively with a variety of organizations and works well with people
• The ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs and tables of information and to plan and prioritize multiple work assignments. The ability to read, write and provide critical technical review, prepare reports, technical manuals and test procedures
• Ability to make professional presentations in writing, through email, reports, or orally, including complex technical matters to an audience of high technical skills, management and operational experience
• Excellent oral and written skills for communication with both internal and external personnel at all management and staff organizational levels
• Work independently and in a team environment in order to achieve customer business objectives, personal and team goals and complete assignments within established time frames and specifications
• Plan, organize, and prioritize multiple assignments and projects
• Ideal candidate would be the Self-starter, fast-learner and a problem solver with ability to think architecturally and enjoys multitasking in fast paced environment
• Ideal candidate should have a can-do attitude and will need to do whatever it takes to complete the job
• Ideal candidate will require excellent analytical, multi-tasking skills, and problem-solving skills

Skills and Qualifications

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

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Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.