Service & Parts Senior Specialist

Aufgaben Service & Parts Senior Specialist: Mercedes-Benz Canada needs stars like you

What it means to be a star
Without the stars that represent a team, a brand alone is incomplete

Mercedes-Benz Canada represents not only the world's oldest automotive brand, but one that is at the cutting-edge of sustainability, design, technology, fashion and popular culture

The iconic three-pointed star is always looking for the best and brightest to support its growth as a true luxury brand

We are seeking individuals who want to be in the driver's seat of this transformation, working alongside talented colleagues who represent the Mercedes-Benz values and who are ready to add their talent to the brand's ever-evolving story

How your role will add to the story:

The Service & Parts Senior Specialist optimizes inventory, enhances supply chain performance, and ensures regulatory compliance. This role develops strategic inventory plans to support sales, recalls, and customer service while leveraging data insights for continuous improvement. As the Dangerous Goods (DG) expert, it ensures compliance with transportation regulations, mitigates risks, and advises internal teams. Acting as the primary liaison with Transport Canada and safety teams, it safeguards seamless and compliant operations

A day in the life

• Lead and oversee scrapping processes to Germany and local obsolescence transfers, ensuring full compliance with corporate directives, regulatory requirements, and financial efficiency while optimizing cost recovery and supporting Mercedes-Benz Canada's inventory objectives.
• Manage all aspects of Dangerous Goods (DG) compliance, acting as the primary liaison with regulatory authorities and ensuring adherence to international (IATA, IMDG), federal (TDG), and local transportation regulations.
• Supervise DG vendors responsible for classification, audits, and compliance, ensuring strict regulatory adherence, safety standards, and environmental compliance across all logistics operations.
• Develop and implement advanced methodologies for vendor buybacks, inter-PDC transfers (CA01 & CA02), and inventory rationalization, optimizing cost efficiency and long-term inventory management.
• Drive the execution of inventory reporting frameworks and forecasting strategies, providing critical analysis to GLC Material & Inventory Controlling while aligning inventory planning with corporate financial goals and global targets.
• Implement data-driven inventory management techniques, leveraging predictive analytics to enhance inventory turnover, minimize obsolescence, and support corporate supply chain objectives.
• Spearhead automation of inventory reporting solutions by utilizing Power BI, SAP, and data visualization tools to enhance decision-making, operational efficiency, and reporting accuracy.
• Ensure regulatory approvals, equivalency certificates, and environmental permits are maintained, proactively mitigating compliance risks and ensuring uninterrupted operations.
• Lead cross-functional collaboration with Parts Logistics, Safety Advisors, Compliance, and Environmental teams, integrating DG compliance and inventory management strategies to maintain operational excellence.
• Represent Mercedes-Benz Canada in DG industry meetings, compliance audits, and partnerships with MBUSA, MBUSI, and regulatory bodies (e.g., Transport Canada) to align corporate compliance strategies with evolving regulations.
• Mercedes-Benz Canada is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. While we thank every applicant for their interest in joining our iconic brand, we will only contact applicants selected for an interview.

Testimonials from several Mercedes-Benz Canada stars, from an intern to an executive:

"Mercedes-Benz is more than a car brand; it's a futuristic, technological brand continuing to research and evolve its strategy as a digital and luxurious company, all while championing sustainable initiatives."

"This company grants its members the opportunity to professionally grow and discover the extent of the brand and its presence in all countries. You are granted the opportunity to drive innovation in several sectors, as this company allows you to take your career wherever you like with our very robust framework of opportunities, whether it's rotations, international assignments, education programs and more."

"As an intern, I feel a great sense of responsibility and accountability at Mercedes-Benz. The high level of responsibility and contribution found in our internship programs is unlike my experience anywhere else."

"Most people, if not everyone, seek a great balance of life at work and outside of it. At Mercedes-Benz, not only does your work life grant you exciting opportunities, but you are also afforded great understanding of your time outside of work - including the right to disconnect."

"Working for Mercedes-Benz, it's certainly the brand and the pillars - but at the end of the day, once you're in, it's about the people, the experience, diverse cultures and backgrounds, everyone's experience driving in one direction."
Qualifikationen Mercedes-Benz Star skills, requirements & traits:

• College or University diploma in Supply Chain Management, Logistics, Engineering, Math, Business, or a related field; additional certifications in Dangerous Goods (DG) handling or transportation safety are highly desirable.
• Minimum of 5-10 years of experience in inventory management, logistics, or supply chain operations, preferably within the automotive or supply chain sector.
• Expertise in warehousing, logistics, and supply chain management, with strong financial acumen and proficiency in SAP, Excel, and Power BI.
• In-depth knowledge of Dangerous Goods (DG) compliance and transportation regulations, including Transport Canada, IATA, IMDG, TDG, and DOT, ensuring regulatory adherence and risk management.
• Experience in hazardous materials handling, packaging, and international transportation, maintaining safety and compliance with global standards.
• Strong analytical and problem-solving skills, leveraging data analytics tools to assess risks, identify trends, and drive process improvements.
• Effective communication, presentation, and relationship-building skills, collaborating with internal teams, external partners, and regulatory bodies.
• Proven ability to manage cross-functional projects, ensuring timely completion, adherence to safety standards, and operational efficiency.
• Ability to work under pressure and meet deadlines, demonstrating strong organizational skills and multitasking capabilities in a fast-paced environment.
• Self-motivated and detail-oriented, maintaining accuracy, adaptability, and productivity even with minimal supervision.
• Bold, innovative and enjoy challenging yourself
• Honest and professional, a strong team player
• Big picture thinker, go-getter, self-starter

Being a Mercedes-Benz star has its benefits:

• Commitment to inclusion & diversity
• Engaging corporate culture
• Ever-evolving brand strategy granting opportunities to build business acumen
• Training development and career growth opportunities
• Benefits to support work-life balance/integration
• A strong portfolio of corporate social responsibility initiatives
• State of the art working facilities
• Vehicle purchase and experience programs
• Comprehensive health, dental, and pension programs
• Recognition rewards and discount programs