ServiceNow Developer (SNOW) - TS/SCI with FS Poly

Job Description
Title: ServiceNow Developer (SNOW)
Location: Herndon, VA (Onsite)
Terms: Full-Time/Permanent
Clearance: All applicants must have an active Top Secret/SCI (TS/SCI) with a Full-Scope Polygraph security clearance

Responsibilities:

• Perform regular ServiceNow security patching and release upgrades.
• Maintain and enhance core ServiceNow platform functionality for tenants.
• Conduct scans and create documentation to support the Accreditation and Authorization (A&A) process.
• Develop, test, and deploy updates to ServiceNow based on customer requirements.
• Customize and configure ServiceNow applications, including the rollout of new modules, user interface, and workflows.
• Collaborate with ServiceNow System Engineers and developers for solutions, updates, and configuration changes.
• Identify system deficiencies and recommend solutions.
• Maintain and continuously improve processes, standards, policies, and tools.
• Ensure a reliable and reproducible development/production environment.
• Maintain configuration consistency across Development, Testing, Integration, and Production environments.
• Provide ongoing production and end-user support.
• Document testing and system maintenance.
• Research, develop, and integrate new technologies and standards as needed.
• Design, develop, and modify enterprise-wide systems and applications software.
• Participate in planning system deployments and ensuring compliance with software standards.
• Evaluate interfaces between hardware and software, operational requirements, and overall system characteristics.
• Track time worked and submit timesheets according to company policy.
• Submit regular status reports and monitor email communication, responding as needed.
• Complete required compliance training as assigned.

Requirements

Education & Experience:

• Minimum of 18 years of relevant experience OR
• 16 years of relevant experience with a bachelor's or master's degree.

Certifications (Preferred at Start, Required within 6 Months):

• ServiceNow Certified System Administrator (CSA)
• AWS Cloud Certification

Technical Skills:

• Strong knowledge of the ServiceNow Development Platform (ITSM, ITOM, CMDB, Discovery).
• Experience deploying, updating, and managing AWS cloud infrastructure (EC2, ELB, S3, EBS, RDS, KMS).
• Experience with AWS Lambda or equivalent serverless technologies.
• Proficiency in Infrastructure as Code (IaC) tools like CloudFormation, CDK, or Terraform.
• Expertise in version control using Git.
• Strong understanding of CI/CD methodologies.
• Ability to write scripts in JavaScript, Bash, and Python for automation.
• Understanding of TCP/IP networking protocols.
• Database administration experience (Oracle, MySQL, MariaDB, PostgreSQL).
• Experience with Kubernetes and container management.

Benefits

Competitive wages

Group Term Life Insurance, LTD, and STD benefits

Medical, Dental, Vision, Disability, and Life Insurance Plans

401k and Retirement Options

Paid Time Off (PTO)