ServiceNow Solution Architect / Senior Developer
Apply NowCompany: DirectViz Solutions, LLC
Location: Annapolis, MD 21401
Description:
DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations.
At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.
We are seeking a ServiceNow Solution Architect / Senior Developer to support a digital modernization program. In this hybrid role, you will lead the technical design, configuration, and limited custom development of ServiceNow solutions. Your responsibilities will include shaping platform architecture, integrating with Workday, and delivering core modules such as ITSM, Asset Management, Service Catalog, and Virtual Agent.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications:
If you thrive on solving complex problems and building meaningful connections, we'd love to hear from you. Join our team and make an impact today!
Physical and Mental Qualifications:
DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.
DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.
At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.
We are seeking a ServiceNow Solution Architect / Senior Developer to support a digital modernization program. In this hybrid role, you will lead the technical design, configuration, and limited custom development of ServiceNow solutions. Your responsibilities will include shaping platform architecture, integrating with Workday, and delivering core modules such as ITSM, Asset Management, Service Catalog, and Virtual Agent.
Key Responsibilities:
- Design scalable, secure, and maintainable ServiceNow architectures that align with project goals and state security guidelines.
- Lead configuration and implementation of ITSM, CMDB, HAM/SAM, and workflow automation features.
- Integrate Workday HR data with ServiceNow to support automated provisioning workflows, incorporating human review gates.
- Define and enforce development standards, governance policies, and reusable design patterns.
- Collaborate with a cross-functional team of architects, developers, and administrators to ensure solution consistency.
- Conduct pilot implementations and manage technical validation and quality assurance processes.
Required Qualifications:
- Bachelor's degree in Computer Science or a related field
- 7+ years of experience in ServiceNow development and architecture
- ServiceNow Certified System Administrator and Implementation Specialist
- Strong proficiency in JavaScript, REST/SOAP integrations, Flow Designer, and CMDB design
- Demonstrated experience integrating ServiceNow with Workday or other ERP systems
Preferred Qualifications:
- Experience leading large-scale ServiceNow implementations, particularly within the public sector
- Familiarity with ServiceNow ITOM, HRSD, and IntegrationHub
- Knowledge of State of Maryland data governance and cybersecurity standards
If you thrive on solving complex problems and building meaningful connections, we'd love to hear from you. Join our team and make an impact today!
Physical and Mental Qualifications:
- Maintain focus and awareness throughout scheduled working hours.
- Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard.
- Lift and move objects weighing up to 15 pounds as needed.
- Exhibit excellent verbal and written communication skills, with a strong command of the English language.
- Demonstrate the ability to work independently while also collaborating effectively as part of a team.
- Quickly learn and retain routine tasks and processes.
- Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities.
- Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.
- Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).
DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.
DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.