Shelby CDSA Director
Apply NowCompany: State of North Carolina
Location: Cleveland, NC 27013
Description:
Salary: $67,852.00 - $118,741.00 Annually
Location : Cleveland County, NC
Job Type: Permanent Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 25-02249 DCFW 60040325
Department: Dept of Health and Human Services
Division: Child and Family Well Being
Opening Date: 03/14/2025
Closing Date: 3/28/2025 5:00 PM Eastern
Job Class Title: Program Manager I
Position Number: 60040325
Salary Grade: NC20
Recruitment Range: $67,852-$84,386
Description of Work
The Children's Developmental Services Agency (CDSA) is one of a statewide network of 16 regional agencies that provide interdisciplinary early intervention services through the North Carolina Infant Toddler Program. The CDSA is the local lead agency for the Infant Toddler Program (ITP), a federally mandated program under Part C of the Individuals with Disabilities Education Act (IDEA), serving children ages birth to 3 yrs. with or at risk for developmental disabilities, and their families.
Lead agency responsibilities include the oversight of the administration of the Infant Toddler Program, ensuring that evaluation, case management and intervention services are available within a multi-county catchment area and that children eligible for the program receive recommended services either through a network of enrolled early intervention service providers or directly from the CDSA.
The CDSA is the single portal of entry for birth to 3 referrals to the Infant Toddler Program (ITP) and has primary responsibility for providing multi- and interdisciplinary developmental evaluation and assessment, determination of eligibility for the program, service coordination for eligible children, and consultation and technical assistance to service providers and other professionals who provide recommended intervention services for eligible children and families. A local CDSA will typically have 50-75 staff, including service coordinators, clinicians, management and administrative and support staff.
The primary purpose of this position is to provide overall management of the Children's Developmental Services Agency, including:
Monitoring and assuring CDSA compliance with federal mandates and state policies.
Assuring compliance with HIPAA/FERPA and procedural safeguards under IDEA, Part C.
Representing the NC Infant-Toddler Program at the local level.
Providing support to the Early Intervention Branch in the management of the statewide Infant-Toddler Program.
Oversight of CDSA budget and fiscal management.
Oversight of the CDSA Provider Network.
Oversight of all personnel and human resources management activities at the CDSA.
About the Early Intervention Branch:
The North Carolina Early Intervention Section (NCEIS) is a part of the N.C. Division of Child and Family Well-Being. It is the lead agency for the N.C. Infant-Toddler Program (ITP). The Infant-Toddler Program provides supports and services for families and their children, birth to three who have special needs. Research shows that this time period is critical. It offers a window of opportunity to make a positive difference in how a child develops and learns. Children's Developmental Services Agencies (CDSAs) across North Carolina work with local service providers to help families help their children succeed.
About the NC Division of Child and Family Well-Being:
The Division of Child and Family Well-Being (DCFW) brings together complementary NC Department of Health and Human services to support North Carolina's children growing up safe, healthy, and thriving in nurturing and resilient families and communities.
About the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits:
For more information about DHHS:
Knowledge, Skills and Abilities / Competencies
Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed.
Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:
Management Preferences:
Physical Requirements:
Office and meeting room environments, travel within catchment area. Travel to Raleigh, satellite offices and some travel to other CDSAs within the state may be required. Work in excess of 40-hour week may be required.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for details.
Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:
Bachelor's degree from an appropriately accredited institution and three (3) years of program experience related to the area of assignment, including one year of supervisory program experience;
OR
An equivalent combination of training and experience.
Supplemental and Contact Information
DHHS CONTACT INFORMATION
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS:
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at . Transcripts, degree evaluations and cover letters may be uploaded with your application.
NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at
To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status".
For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (NOTE: AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
02
Where did you learn about DHHS or this opportunity?
03
Please give additional detail where you learned of DHHS or this opportunity. (e.g., APA Annual Meeting in NYC in May 2021, Facebook, LinkedIn, Doximity, NC Substance Abuse Professional Practice Board, etc.)
04
The recruitment range for this position is $67,852-$84,386. If offered this position, are you willing to accept a salary within the posted recruitment range of $67,852-$84,386?
05
How many years of experience do you have working with programs associated with young children who have developmental disabilities or delays? (Your answer MUST be reflected in your application)
06
How many years of experience do you have with managing program budgets?(Your answer MUST be reflected in your application)
07
How many years of experience do you have with managing, hiring, training, and supervising staff that provide services to young children with developmental disabilities or delays? (Your answer MUST be reflected in your application)
08
How many years of experience do you have engaging and working across various programs with both internal and external stakeholders?(Your answer MUST be reflected in your application)
09
Please select the answer that best describes your education and experience. (Your answer MUST be reflected in your application)
Required Question
Location : Cleveland County, NC
Job Type: Permanent Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 25-02249 DCFW 60040325
Department: Dept of Health and Human Services
Division: Child and Family Well Being
Opening Date: 03/14/2025
Closing Date: 3/28/2025 5:00 PM Eastern
Job Class Title: Program Manager I
Position Number: 60040325
Salary Grade: NC20
Recruitment Range: $67,852-$84,386
Description of Work
The Children's Developmental Services Agency (CDSA) is one of a statewide network of 16 regional agencies that provide interdisciplinary early intervention services through the North Carolina Infant Toddler Program. The CDSA is the local lead agency for the Infant Toddler Program (ITP), a federally mandated program under Part C of the Individuals with Disabilities Education Act (IDEA), serving children ages birth to 3 yrs. with or at risk for developmental disabilities, and their families.
Lead agency responsibilities include the oversight of the administration of the Infant Toddler Program, ensuring that evaluation, case management and intervention services are available within a multi-county catchment area and that children eligible for the program receive recommended services either through a network of enrolled early intervention service providers or directly from the CDSA.
The CDSA is the single portal of entry for birth to 3 referrals to the Infant Toddler Program (ITP) and has primary responsibility for providing multi- and interdisciplinary developmental evaluation and assessment, determination of eligibility for the program, service coordination for eligible children, and consultation and technical assistance to service providers and other professionals who provide recommended intervention services for eligible children and families. A local CDSA will typically have 50-75 staff, including service coordinators, clinicians, management and administrative and support staff.
The primary purpose of this position is to provide overall management of the Children's Developmental Services Agency, including:
Monitoring and assuring CDSA compliance with federal mandates and state policies.
Assuring compliance with HIPAA/FERPA and procedural safeguards under IDEA, Part C.
Representing the NC Infant-Toddler Program at the local level.
Providing support to the Early Intervention Branch in the management of the statewide Infant-Toddler Program.
Oversight of CDSA budget and fiscal management.
Oversight of the CDSA Provider Network.
Oversight of all personnel and human resources management activities at the CDSA.
About the Early Intervention Branch:
The North Carolina Early Intervention Section (NCEIS) is a part of the N.C. Division of Child and Family Well-Being. It is the lead agency for the N.C. Infant-Toddler Program (ITP). The Infant-Toddler Program provides supports and services for families and their children, birth to three who have special needs. Research shows that this time period is critical. It offers a window of opportunity to make a positive difference in how a child develops and learns. Children's Developmental Services Agencies (CDSAs) across North Carolina work with local service providers to help families help their children succeed.
About the NC Division of Child and Family Well-Being:
The Division of Child and Family Well-Being (DCFW) brings together complementary NC Department of Health and Human services to support North Carolina's children growing up safe, healthy, and thriving in nurturing and resilient families and communities.
About the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits:
For more information about DHHS:
Knowledge, Skills and Abilities / Competencies
Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed.
Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:
- Experience working with programs associated with young children who have developmental disabilities or delays.
- Demonstrated experience with managing program budgets.
- Experience with managing, hiring, training, and supervising staff that provide services to young children with developmental disabilities or delays.
- Proven experience with engaging and working across various programs with both internal and external stakeholders.
Management Preferences:
- Experience in a clinical field such as social work, psychology, speech/language, occupational therapy, physical therapy, etc.
- Experience in a multi-disciplinary team setting.
- Budgets (development and implementation)
- Knowledge or experience with the DEC Recommended Practices and Key Principles for Early Intervention.
- Communicating effectively orally and in writing with Division staff and representatives of local health departments, private health care providers, and medical schools
- Experience with Part C program(s) or other early childhood programs for infants and toddlers with disabilities.
Physical Requirements:
Office and meeting room environments, travel within catchment area. Travel to Raleigh, satellite offices and some travel to other CDSAs within the state may be required. Work in excess of 40-hour week may be required.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for details.
Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:
Bachelor's degree from an appropriately accredited institution and three (3) years of program experience related to the area of assignment, including one year of supervisory program experience;
OR
An equivalent combination of training and experience.
Supplemental and Contact Information
DHHS CONTACT INFORMATION
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS:
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
- Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at . Transcripts, degree evaluations and cover letters may be uploaded with your application.
NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at
To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status".
For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (NOTE: AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
- Yes
- No
02
Where did you learn about DHHS or this opportunity?
- NC Jobs
- Employee Referral
- Conference / Career Fair
- Email campaign
- Professional Association or Industry-specific job board
- Indeed
- NC Nursing Board email
- Other General Job Boards
- Other Search Engines
- Other Social Media
- Internet Advertisement
- TV / Radio
03
Please give additional detail where you learned of DHHS or this opportunity. (e.g., APA Annual Meeting in NYC in May 2021, Facebook, LinkedIn, Doximity, NC Substance Abuse Professional Practice Board, etc.)
04
The recruitment range for this position is $67,852-$84,386. If offered this position, are you willing to accept a salary within the posted recruitment range of $67,852-$84,386?
- Yes
- No
05
How many years of experience do you have working with programs associated with young children who have developmental disabilities or delays? (Your answer MUST be reflected in your application)
- None
- Less than 2 years
- 2-5 years
- More than 5 years
06
How many years of experience do you have with managing program budgets?(Your answer MUST be reflected in your application)
- None
- Less than 2 years
- 2-5 years
- More than 5 years
07
How many years of experience do you have with managing, hiring, training, and supervising staff that provide services to young children with developmental disabilities or delays? (Your answer MUST be reflected in your application)
- None
- Less than 2 years
- 2-5 years
- More than 5 years
08
How many years of experience do you have engaging and working across various programs with both internal and external stakeholders?(Your answer MUST be reflected in your application)
- None
- Less than 2 years
- 2-5 years
- More than 5 years
09
Please select the answer that best describes your education and experience. (Your answer MUST be reflected in your application)
- None
- A Bachelor's degree from an appropriately accredited institution and three years of program experience related to the area of assignment, including one year of supervisory program experience.
- A Bachelor's degree from an appropriately accredited institution and three (3) years of program experience related to the area of assignment, no supervisor experience.
- I have a combined education and experience that is equivalent to a Bachelor's degree from an appropriately accredited institution and three (3) years of program experience related to the area of assignment, including one year of supervisory program experience.
Required Question