Site Hospitalist Medical Director

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Company: Lawrence General Hospital

Location: Lawrence, MA 01841

Description:

JOB SUMMARY:

The Site Hospitalist Medical Director is a senior physician leader responsible for ensuring high-quality, patient-centered care while driving strategic initiatives to optimize clinical operations. This role combines direct oversight of hospitalist services with cross-functional collaboration to align clinical practices with institutional goals.

The Site Hospitalist Medical Director oversees the daily operations and clinical quality of the hospitalist service, ensuring alignment with evidence-based guidelines and organizational objectives. This role emphasizes reducing length of stay (LOS), fostering interdisciplinary collaboration, and maintaining compliance with regulatory standards.

DUTIES AND RESPONSIBILITIES:

  • Leadership and Management:
    • Provide leadership and direction to the hospitalist team, fostering a culture of collaboration, excellence, and continuous improvement.
    • Oversee the onboarding, and professional development of hospitalist staff.
    • Conduct regular team meetings and performance evaluations.


  • Clinical Oversight:
    • Ensure the delivery of high-quality medical care, adhering to best practices and evidence-based guidelines.
    • Collaborate with multidisciplinary teams to enhance patient care and optimize clinical outcomes.
    • Participate in direct patient care, maintaining a clinical presence and providing mentorship to team members.
    • Monitor daily census, staffing patterns, and patient flow metrics to identify LOS improvement opportunities.
    • Lead monthly quality reviews of core measures (e.g., sepsis management, readmissions, HAPI rates).
    • Partner with nursing leadership to resolve care coordination barriers and streamline discharge processes.


  • Quality Improvement:
    • Lead quality improvement initiatives and projects aimed at enhancing patient safety, care delivery, and operational efficiency.
    • Monitor and report on key performance metrics, implementing strategies to address areas for improvement.


  • Administrative Duties:
    • Ensure compliance with hospital policies, procedures, and regulatory requirements.
    • Facilitate communication between hospital administration and the hospitalist team.
    • Develop annual LOS reduction targets through data analysis of DRG patterns and social determinants of health.


  • Strategic Planning:
    • Contribute to the strategic planning and development of the hospitalist program in alignment with the goals of the healthcare system.
    • Identify opportunities for program growth and innovation.


GENERAL COMPETENCIES:

ENVIRONMENT OF CARE (SAFETY)
  • All new employees are required to attend New Employee Orientation, to include the safety topic, and must complete the annual Safety Training.
  • Uses all equipment in a safe manner.
  • Identifies and reports all safety hazards throughout the Hospital.
  • Reports injuries and accidents and/or errors to patients and visitors in a timely manner.
  • Completes and forwards an Incident Report when indicated using the Hospital's reporting system.
  • Responds to fires and/or fire drills using the appropriate procedure.
  • Follows the Tobacco Free Environment Policy.
  • Manages waste and hazardous materials in the proper manner.
  • Uses the Safety Data Sheets when needed.
  • Performs appropriately in actual or simulated Internal Emergency Preparedness episodes.
  • Performs appropriately in actual or simulated External Emergency Preparedness episodes.
  • Uses proper body mechanics and lifting techniques.


  • QUALITY/PATIENT SAFETY/PERFORMANCE IMPROVEMENT
  • Strives to exceed Quality and Safety benchmarks quarterly and annually, as established from the Annual Operating Plan (AOP).
  • Abides by service, quality, safety and productivity standards.
  • Supports the Agency for Healthcare Research and Quality (AHRQ) Safety Culture Survey and the Implementation of Improvements, as indicated in the AOP. Develops action plans as required.
  • Identifies problems/issues/risks and formulates effective solutions to mitigate them. Uses Hospital notification system for reporting such problems/issues/risks.
  • Participates in Performance Improvement activities such as Root Cause Analysis or Healthcare Failure Mode and Effect Analysis (HFMEA) when appropriate and required.
  • Implements solutions borne out of a Root Cause Analysis or HFMEA when appropriate.
  • Leverages the Lean methodology to document and continually improve processes when applicable.


  • SECURITY
  • Assumes responsibility for a clean and safe work environment.
  • Wears one's Identification Badge at all times while at work.
  • Adheres to policies relating to computer security.


  • PATIENTS RIGHTS, CONFIDENTIALITY & ETHICS
  • Maintains patients' rights, privacy and confidentiality in all aspects of the job, including those relating to diagnosis and patient records.
  • Promotes and employs ethical actions at all times with patient's families and others.
  • Adheres to the policies and procedures of the Corporate Compliance Program.


  • SERVICE EXCELLENCE
  • Performs as a team member utilizing the LGH values of quality, service, integrity and compassion.
  • Demonstrates excellent customer service by conducting daily activities, communications and interactions in a cooperative, positive and professional manner as dictated by the Hospital's Service Excellence 7 Standards of Behavior.


  • COMPETENCY & PERSONAL DEVELOPMENT
  • Identifies and communicates learning, competency and personal development needs to the supervisor.
  • Actively identifies and participates in educational activities that meet one's educational needs, as approved by the supervisor.
  • Uses newly found knowledge and skills in one's role.


  • AGE RELATED COMMUNICATION & SAFETY
  • Communicates in a manner appropriate and respectful to the comprehension level of the patient and/or family.
  • Maintains a safe environment specific to the age group served.


  • INFECTION CONTROL
  • Follows standard of universal precautions and use of appropriate personal protection equipment.
  • Works to reduce the risk of health care acquired infections through compliance with current Centers for Disease Control (CDC) hand hygiene guidelines.
  • Standard Precautions area utilized during patient contact and when handling contaminated materials, when necessary.
  • Is knowledgeable of and demonstrates compliance with all National Patient Safety Goals in preventing healthcare acquired infections.
  • Adheres to infection control and safety policies.


  • ATTENDANCE AND PUNCTUALITY
  • Maintains the responsibility for punctuality and attendance to ensure optimal operation of the department.
  • Meets Hospital attendance policy as defined in the Hospital policy manual.
  • When an unscheduled absence from work is necessary, the department is notified according to department policy.
  • Submits requests for Paid Time Off, days off, etc. in accordance with department policy.


  • EDUCATION AND RELATED EXPERIENCE:

    Required:
    • MD or DO degree with board certification in Internal Medicine or Family Medicine.
    • Demonstrated ability to lead and manage a diverse team of healthcare professionals.
    • Strong communication, organizational, and problem-solving skills.
    • Experience with quality improvement initiatives and data-driven decision-making.

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