Site-Reliability Engineer

AutoStore holds a simple yet powerful vision: to store and move things for everyone, everywhere. Founded in Norway, we've grown into a global technology company. AutoStore uses advanced software to automate and orchestrate order fulfillment. Our goal is to ensure orders arrive faster than ever, with minimal environmental impact. That's how we help brands exceed customer expectations.

We have more than 1600 systems in nearly 60 countries, and we grow continuously as a community of employees, partners, customers, suppliers, and connected technologies. Automation should make life easier, and by listening carefully to our community, we innovate to meet the industry's most complex needs. With AutoStore, brands gain speed, efficiency, and improved workplaces. And much more floor space.

AutoStore - moving things forward.

The Role

As a Senior Site Reliability Engineer, you will be crucial in developing a highly reliable and scalable warehouse automation application that operates 24/7. Your mission will involve creating an environment where various product teams can safely and efficiently deploy applications. You will provide tools that offer insights into the application, enabling our teams to continuously improve and effectively troubleshoot any problems.

You will also work to ensure proactive alerting and recovery while collaborating with multiple teams on cloud infrastructure decisions.In this critical role, you will be a technical thought leader and expected to identify faulty logic and novel solutions to complex problems. You'll evangelize these and other necessary technical concepts, collaborate with different teams to assess risks, support continuous monitoring/alerting, and set up SLOs and SLIs for several core features. This role will involve close cooperation with Cloud Infrastructure Engineers and Senior Software Engineers.

Key Tasks and Responsibilities:

• Collaborate to achieve highly available and scalable Azure cloud infrastructure supporting 24/7 warehouse automation applications
• Experienced in leading teams to define healthy observability practices with tools such as New Relic, DataDog, Sentry, Prometheus, and Grafana
• Work with application engineers to establish and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for core application features
• Firm understanding of root cause analysis and comfortable coaching teams on improving existing practices
• Comfortable with Terraform to ensure consistent and repeatable deployments
• Experienced with multiple CNCF projects such as Helm, Flux, Argo, Kubernetes, Prometheus, and Grafana
• Create tools and automation to streamline development workflows and enable safe, efficient application deployments
• Collaborate with product squads to assess risks and develop mitigation strategies for system reliability
• Implement security best practices and ensure compliance with industry standards across cloud infrastructure
• Serve as a technical evangelist for reliability engineering principles and best practices across the organization
• Mentor software engineers on building reliable, observable applications while continuously improving operational efficiency

Key Qualifications:

• 5+ years of experience in a Site Reliability Engineering or related role
• 2+ years of experience focusing on improving observability and performance of applications
• Mindful of the tradeoffs with various infrastructure choices and how they impact uptime
• Focused on delighting customers by establishing clear expectations
• Experience evangelizing technical concepts is a must

We Offer:

AutoStore believes in taking care of employees and is dedicated to providing a supportive and rewarding work environment. Join us in our mission to store and move things for everyone, everywhere.

• Comprehensive Medical, Dental, and Vision plans

• Health Savings Account (HSA) with a company contribution

• Generous Paid Time Off including 12 holidays, paid exercise time, paid volunteer time, and paid parental leave plans for all new parents

• Retirement 401(k) plan with employer match and discretionary profit sharing contribution

• Educational assistance and professional development programs including mentorship/coaching programs with external industry leaders

• Additional benefits include Group Life Insurance, Voluntary Additional Life Insurance, Disability Insurance, Employee Assistance programs, and more!

AutoStore is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Recruitment Agencies

AutoStore does not accept agency resumes or assistance. Please do not forward resumes to our jobs alias or AutoStore employees. AutoStore is not responsible for any fees related to unsolicited resumes.