Social Service Program Specialist 2

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Company: Pierce County

Location: Tacoma, WA 98444

Description:

Salary: $41.00 - $52.11 Hourly
Location : Tacoma, WA
Job Type: Career Service - Full Time
Remote Employment: Flexible/Hybrid
Job Number: 25-00332
Department: Human Services
Division: HS-H&CD-Homeless
Opening Date: 04/04/2025
Closing Date: 4/11/2025 11:59 PM Pacific

Description
Position Summary
Why It's a Great Opportunity:

In your role, you will work closely with homeless service providers to facilitate monitoring audits, process invoices, assist in solicitation processes, generate contracts and amendments, produce templates, provide technical assistance to subcontractors, produce reports, and communicate with funders.

Why It's a Great Department:

Pierce County Human Services is the community and human services arm of the Pierce County government. It is the largest contributor to Pierce County's safety net, providing services and funding to nearly 170 agencies and governmental jurisdictions. The department collaborates with its community partners, including other public and non-profit funders and service providers, to understand current and emerging community and human services' needs. The department strives to create and invest in a comprehensive and integrated regional services system.
We encourage you to learn more about our department by clicking HERE.

How to be Successful in the Role:

To be successful in this role, you will need to have experience in the Microsoft suite of products with advanced knowledge of both Word and Excel. You will also need to have experience working in the Homeless services field in some capacity. You will be expected to understand homeless services and the impact they have on the community. You will need to have excellent customer service skills, detail orientation, and the ability to multitask in a fast-paced environment.

Your Future in this Role:

Throughout the onboarding process, you will meet with the Supervisors, teams, and the admin team regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development through the Leadership Certification program, robust online learning, and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build on a great career.

Core Daily Responsibilities:
  • Process invoices for reimbursement to providers
  • Draft contract and amendment templates
  • Facilitate meetings with providers regarding technical assistance, contract expenditures, and contract performance.
  • Serve as project lead for contract procurement, writing, and monitoring.
  • Write Request for Information (RFI), Request for Proposals (RFP), Request for Qualifications (RFQ), and Notice of Funds Available (NOFA).
  • Review applications in response to NOFA/RFP/RFQ submissions, coordinating with supervisor/lead on application evaluation committees and preparation of materials needed for approval of applications.

Qualifications

  • Graduation from a four-year college or university with a Bachelor's degree in public or business administration, or social work, or a related field, AND
  • Two years of professional social services work experience, which includes work with related programs, contracts, planning, or services required.
  • Additional education or experience that clearly indicates the ability to perform the essential functions of this position may substitute on a year-for-year basis.
  • Must possess a valid Washington State Driver's license or the ability to obtain the license within 30 days of employment or otherwise meet the travel requirements of the position.
  • A resume and cover letter are required for this position.

Preferred Requirements:
  • Experience in the DEI and anti-racism space.
  • Strong Collaboration and Community Engagement Skills and meeting facilitation.

As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.

Supplemental Information
To be considered for this opportunity, please:
  • Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
  • If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.
  • If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
  • Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480 at least two days prior to the need.

This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes, which may include assessments, phone screens, and interviews.
At Pierce County, diversity, equity, and inclusion mean commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have a local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?
We are unable to sponsor or take over sponsorship of an employment visa at this time.
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Pierce County offers a competitive benefits package that offers flexibility and peace of mind. We are proud to offer Employee Resource Groups, a focus on professional development in our , and a County Book Club.

We understand that your life revolves around more than just your career and that your priority is making sure that you and your family maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of and , , staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Our benefits:

Vacation (Annual Leave)
After approximately six months, employees receive six days of vacation leave.
Since we value your experience, the amount of vacation you can accrue increases the longer you work with us. Vacation accrues on a bi-weekly basis for full-time employees as follows:

Vacation Accruals:
During years 1-3, 12 Days
During years 4-7, 16 Days
During years 8-13, 20 Days
During years 14-18, 23 Days
During years 19, 24 Days
During years 20, 25 Days
During years 21, 26 Days
During years 22, 27 Days
During years 23, 28 Days
During years 24, 29 Days
During years 25 & thereafter, 30 Days

A maximum of 45 days may be carried from one year into the next.
Pro-Rated for Part-Time based on % of 1.0 FTE.

Military Leave:
Pierce County has a proud history of supporting the armed forces and provides members of the armed forces with up to 21 days paid military leave per state fiscal year.

Holidays:
Some full-time employees are entitled to eleven paid holidays as follows:
New Year's Day - January 1
Martin Luther King, Jr's birthday - Third Monday in January
President's Day - Third Monday in February
Memorial Day - Last Monday in May
Juneteenth - June 19
Independence Day - July 4
Labor Day - First Monday in September
Veteran's Day - November 11
Thanksgiving Day - Fourth Thursday in November & Friday after
Christmas Day - December 25

Personal Holidays:
Regular full-time and regular part-time employees, and employees occupying limited duration positions, shall also receive two additional paid personal holidays. Paid personal holidays shall only accrue for those employees on County payroll as of January 1 of each year or the first work day following January 1 and must be taken during the calendar year in which it was accrued.
Furlough:
Some Pierce County employees may be designated to receive 10 "furlough" days per year in lieu of holidays. Furlough days are available for use on January 1 and must be scheduled and taken within the calendar year. Employees who leave employment with Pierce County must reimburse the employer for used furlough days based upon the number of remaining holidays.

Sick Leave:
Sick leave accrues on a bi-weekly basis, at the rate of one day per month.

Insurance Benefits:
Employees and families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with very affordable monthly premiums that offer coverage throughout Pierce County. Employees are eligible to enroll each year in a flexible spending plan, which enables them to use tax-deferred dollars toward their health care and dependent care expenses. Employees also have the opportunity to participate in supplemental life and long term disability insurance plans. To view premium rates, summary of benefit coverage, and other information, please visit the website.

Retirement and Deferred Compensation:
Pierce County employees are members of the State of Washington's Department of Retirement System (DRS) and depending on the position or previous DRS enrollment will be able to enroll in one of many programs DRS offers. For additional information, check out the web site.

Employees also have the ability to participate in the Nationwide Deferred Compensation Plan. This is a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security:
All Pierce County employees are covered by the federal Social Security and Medicare systems. The county and the employee pay an equal amount into the system.

Miscellaneous Benefits:
Please visit website for more information.

Telework/Remote Options:
Some departments allow for telework or work-from-home options dependent on the body of work. Learn more about our telework policy
**All employees are required to be WA State residents after 30 days of employment.
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