Social Service Supervisor
Apply NowCompany: Pierce County
Location: Tacoma, WA 98444
Description:
Salary: $83,973.71 - $107,554.20 Annually
Location : Tacoma, WA
Job Type: Career Service - Full Time
Remote Employment: Flexible/Hybrid
Job Number: 25- SSS
Department: Human Services
Division: HS-H&CD-Homeless
Opening Date: 04/25/2025
Closing Date: 5/11/2025 11:59 PM Pacific
Description
Position Summary
Why It's a Great Opportunity:
This is a leadership role for someone who's passionate about working with vulnerable populations, specifically unhoused and homeless. As a Social Services Supervisor in homeless services, you'll lead a dedicated team working directly with individuals and families who are experiencing or at risk of homelessness-connecting them with critical resources like shelter, permanent housing, health care, mental health support, and job services.
Your day-to-day is providing support and guidance for your team. You will supervise program staff through complex situations, verify funded providers in the community are receiving technical support, lead through innovation, and ensure deadlines are met. This position will also collaborate with community partners and other agencies to break down barriers and open more doors for those we serve.
You will play a critical role in guiding Pierce County's efforts to end homelessness. You will lead and facilitate two major workgroups that the County Council has designated to assist with stamping out homelessness in our community. This position will provide administrative support and coordination with citizens' advisory boards, the County Executives, and the County Council.
Why It's a Great Department:
Pierce County Human Services is the community and human services arm of the Pierce County government. It is the largest contributor to Pierce County's safety net, providing services and funding to nearly 170 agencies and governmental jurisdictions. The department collaborates with its community partners, including other public and non-profit funders and service providers, to understand current and emerging community and human services' needs. The department strives to create and invest in a comprehensive and integrated regional services system.
We encourage you to learn more about our department by clicking HERE.
How to be Successful in the Role:
In this role, the successful candidate must be able to build consensus and relationships as we work with community partners and stakeholders in developing programs, strategies, and plans to address homeless issues in our community. To be successful, the candidate must be able to communicate well verbally and in writing, have strong leadership, facilitation, and presentation skills. In this role, you will be one of the key players in our efforts to end homelessness in Pierce County. You must have a passion for this issue and be willing to work hard to help us tackle this issue. In this role, you will work closely with various community partners and workgroups who all have ideas on how to address this issue. In your role, you will need strong analytical and leadership skills as you lead your internal staff through data collection and data analysis efforts. You will bring your budget development and monitoring experience as you assist with monitoring and making budget recommendations related to this program. The successful candidate will have the ability to work within a team, have strong communication skills both written and verbal, and be a problem solver as you work through issues related to this new program.
Your Future in this Role:
Throughout the onboarding process, you will meet with the Supervisors, teams, and the admin team regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development through the Leadership Certification program, robust online learning, and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build on a great career.
Core Daily Responsibilities:
Qualifications
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case basis and will not necessarily remove an applicant from consideration.
Supplemental Information
To be considered for this opportunity, please:
This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes, which may include assessments, phone screens, and interviews.
At Pierce County, diversity, equity, and inclusion mean commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have a local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?
We are unable to sponsor or take over sponsorship of an employment visa at this time.
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Pierce County offers a competitive benefits package that offers flexibility and peace of mind. We are proud to offer Employee Resource Groups, a focus on professional development in our , and a County Book Club.
We understand that your life revolves around more than just your career and that your priority is making sure that you and your family maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of and , , staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Our benefits:
Vacation (Annual Leave)
After approximately six months, employees receive six days of vacation leave.
Since we value your experience, the amount of vacation you can accrue increases the longer you work with us. Vacation accrues on a bi-weekly basis for full-time employees as follows:
Vacation Accruals:
During years 1-3, 12 Days
During years 4-7, 16 Days
During years 8-13, 20 Days
During years 14-18, 23 Days
During years 19, 24 Days
During years 20, 25 Days
During years 21, 26 Days
During years 22, 27 Days
During years 23, 28 Days
During years 24, 29 Days
During years 25 & thereafter, 30 Days
A maximum of 45 days may be carried from one year into the next.
Pro-Rated for Part-Time based on % of 1.0 FTE.
Military Leave:
Pierce County has a proud history of supporting the armed forces and provides members of the armed forces with up to 21 days paid military leave per state fiscal year.
Holidays:
Some full-time employees are entitled to eleven paid holidays as follows:
New Year's Day - January 1
Martin Luther King, Jr's birthday - Third Monday in January
President's Day - Third Monday in February
Memorial Day - Last Monday in May
Juneteenth - June 19
Independence Day - July 4
Labor Day - First Monday in September
Veteran's Day - November 11
Thanksgiving Day - Fourth Thursday in November & Friday after
Christmas Day - December 25
Personal Holidays:
Regular full-time and regular part-time employees, and employees occupying limited duration positions, shall also receive two additional paid personal holidays. Paid personal holidays shall only accrue for those employees on County payroll as of January 1 of each year or the first work day following January 1 and must be taken during the calendar year in which it was accrued.
Furlough:
Some Pierce County employees may be designated to receive 10 "furlough" days per year in lieu of holidays. Furlough days are available for use on January 1 and must be scheduled and taken within the calendar year. Employees who leave employment with Pierce County must reimburse the employer for used furlough days based upon the number of remaining holidays.
Sick Leave:
Sick leave accrues on a bi-weekly basis, at the rate of one day per month.
Insurance Benefits:
Employees and families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with very affordable monthly premiums that offer coverage throughout Pierce County. Employees are eligible to enroll each year in a flexible spending plan, which enables them to use tax-deferred dollars toward their health care and dependent care expenses. Employees also have the opportunity to participate in supplemental life and long term disability insurance plans. To view premium rates, summary of benefit coverage, and other information, please visit the website.
Retirement and Deferred Compensation:
Pierce County employees are members of the State of Washington's Department of Retirement System (DRS) and depending on the position or previous DRS enrollment will be able to enroll in one of many programs DRS offers. For additional information, check out the web site.
Employees also have the ability to participate in the Nationwide Deferred Compensation Plan. This is a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security:
All Pierce County employees are covered by the federal Social Security and Medicare systems. The county and the employee pay an equal amount into the system.
Miscellaneous Benefits:
Please visit website for more information.
Telework/Remote Options:
Some departments allow for telework or work-from-home options dependent on the body of work. Learn more about our telework policy
**All employees are required to be WA State residents after 30 days of employment.
01
To be considered, applicants are asked to submit a cover letter and resume. Applications without the attached material will not be considered. Did you include a current cover letter and resume with your application?
Required Question
Location : Tacoma, WA
Job Type: Career Service - Full Time
Remote Employment: Flexible/Hybrid
Job Number: 25- SSS
Department: Human Services
Division: HS-H&CD-Homeless
Opening Date: 04/25/2025
Closing Date: 5/11/2025 11:59 PM Pacific
Description
Position Summary
Why It's a Great Opportunity:
This is a leadership role for someone who's passionate about working with vulnerable populations, specifically unhoused and homeless. As a Social Services Supervisor in homeless services, you'll lead a dedicated team working directly with individuals and families who are experiencing or at risk of homelessness-connecting them with critical resources like shelter, permanent housing, health care, mental health support, and job services.
Your day-to-day is providing support and guidance for your team. You will supervise program staff through complex situations, verify funded providers in the community are receiving technical support, lead through innovation, and ensure deadlines are met. This position will also collaborate with community partners and other agencies to break down barriers and open more doors for those we serve.
You will play a critical role in guiding Pierce County's efforts to end homelessness. You will lead and facilitate two major workgroups that the County Council has designated to assist with stamping out homelessness in our community. This position will provide administrative support and coordination with citizens' advisory boards, the County Executives, and the County Council.
Why It's a Great Department:
Pierce County Human Services is the community and human services arm of the Pierce County government. It is the largest contributor to Pierce County's safety net, providing services and funding to nearly 170 agencies and governmental jurisdictions. The department collaborates with its community partners, including other public and non-profit funders and service providers, to understand current and emerging community and human services' needs. The department strives to create and invest in a comprehensive and integrated regional services system.
We encourage you to learn more about our department by clicking HERE.
How to be Successful in the Role:
In this role, the successful candidate must be able to build consensus and relationships as we work with community partners and stakeholders in developing programs, strategies, and plans to address homeless issues in our community. To be successful, the candidate must be able to communicate well verbally and in writing, have strong leadership, facilitation, and presentation skills. In this role, you will be one of the key players in our efforts to end homelessness in Pierce County. You must have a passion for this issue and be willing to work hard to help us tackle this issue. In this role, you will work closely with various community partners and workgroups who all have ideas on how to address this issue. In your role, you will need strong analytical and leadership skills as you lead your internal staff through data collection and data analysis efforts. You will bring your budget development and monitoring experience as you assist with monitoring and making budget recommendations related to this program. The successful candidate will have the ability to work within a team, have strong communication skills both written and verbal, and be a problem solver as you work through issues related to this new program.
Your Future in this Role:
Throughout the onboarding process, you will meet with the Supervisors, teams, and the admin team regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development through the Leadership Certification program, robust online learning, and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build on a great career.
Core Daily Responsibilities:
- Primary point of contact for homelessness throughout Pierce County.
- Provide overall leadership over assigned projects.
- Develop and administer strategic plans, consultant service contracts, and other implementation programs.
- Represents Pierce County's position in negotiations, and committee or work group activities as assigned.
- Supervise the coordination of citizen groups, service agencies, and other organizations involved in the planning process.
- Monitor program budgets for local, state, and federally funded programs.
- Interpret detailed federal, state, or local regulations to ensure compliance, which includes developing reporting systems to monitor programs, contracts, and budgets.
Qualifications
- Graduation from a four-year college or university with a Bachelor's degree in public or business administration or social work, AND
- Four or more years of progressively responsible work experience that demonstrates the ability to perform the essential functions of the position, WITH
- One year in a supervisory capacity is required.
- Positions in specific program areas may require program-related experience, education, and/or training.
- Any combination of education and experience may substitute for the minimum requirements.
- Must possess a valid Washington State Driver's license, or the ability to obtain the license within 30 days of employment, or otherwise meet the travel requirements of the position.
- A resume and cover letter are required for this position.
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case basis and will not necessarily remove an applicant from consideration.
Supplemental Information
To be considered for this opportunity, please:
- Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
- If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.
- If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
- Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480 at least two days prior to the need.
This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes, which may include assessments, phone screens, and interviews.
At Pierce County, diversity, equity, and inclusion mean commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have a local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?
We are unable to sponsor or take over sponsorship of an employment visa at this time.
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Pierce County offers a competitive benefits package that offers flexibility and peace of mind. We are proud to offer Employee Resource Groups, a focus on professional development in our , and a County Book Club.
We understand that your life revolves around more than just your career and that your priority is making sure that you and your family maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of and , , staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Our benefits:
Vacation (Annual Leave)
After approximately six months, employees receive six days of vacation leave.
Since we value your experience, the amount of vacation you can accrue increases the longer you work with us. Vacation accrues on a bi-weekly basis for full-time employees as follows:
Vacation Accruals:
During years 1-3, 12 Days
During years 4-7, 16 Days
During years 8-13, 20 Days
During years 14-18, 23 Days
During years 19, 24 Days
During years 20, 25 Days
During years 21, 26 Days
During years 22, 27 Days
During years 23, 28 Days
During years 24, 29 Days
During years 25 & thereafter, 30 Days
A maximum of 45 days may be carried from one year into the next.
Pro-Rated for Part-Time based on % of 1.0 FTE.
Military Leave:
Pierce County has a proud history of supporting the armed forces and provides members of the armed forces with up to 21 days paid military leave per state fiscal year.
Holidays:
Some full-time employees are entitled to eleven paid holidays as follows:
New Year's Day - January 1
Martin Luther King, Jr's birthday - Third Monday in January
President's Day - Third Monday in February
Memorial Day - Last Monday in May
Juneteenth - June 19
Independence Day - July 4
Labor Day - First Monday in September
Veteran's Day - November 11
Thanksgiving Day - Fourth Thursday in November & Friday after
Christmas Day - December 25
Personal Holidays:
Regular full-time and regular part-time employees, and employees occupying limited duration positions, shall also receive two additional paid personal holidays. Paid personal holidays shall only accrue for those employees on County payroll as of January 1 of each year or the first work day following January 1 and must be taken during the calendar year in which it was accrued.
Furlough:
Some Pierce County employees may be designated to receive 10 "furlough" days per year in lieu of holidays. Furlough days are available for use on January 1 and must be scheduled and taken within the calendar year. Employees who leave employment with Pierce County must reimburse the employer for used furlough days based upon the number of remaining holidays.
Sick Leave:
Sick leave accrues on a bi-weekly basis, at the rate of one day per month.
Insurance Benefits:
Employees and families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with very affordable monthly premiums that offer coverage throughout Pierce County. Employees are eligible to enroll each year in a flexible spending plan, which enables them to use tax-deferred dollars toward their health care and dependent care expenses. Employees also have the opportunity to participate in supplemental life and long term disability insurance plans. To view premium rates, summary of benefit coverage, and other information, please visit the website.
Retirement and Deferred Compensation:
Pierce County employees are members of the State of Washington's Department of Retirement System (DRS) and depending on the position or previous DRS enrollment will be able to enroll in one of many programs DRS offers. For additional information, check out the web site.
Employees also have the ability to participate in the Nationwide Deferred Compensation Plan. This is a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security:
All Pierce County employees are covered by the federal Social Security and Medicare systems. The county and the employee pay an equal amount into the system.
Miscellaneous Benefits:
Please visit website for more information.
Telework/Remote Options:
Some departments allow for telework or work-from-home options dependent on the body of work. Learn more about our telework policy
**All employees are required to be WA State residents after 30 days of employment.
01
To be considered, applicants are asked to submit a cover letter and resume. Applications without the attached material will not be considered. Did you include a current cover letter and resume with your application?
Required Question