Social Work Division Manager
Apply NowCompany: Union County, NC
Location: Monroe, NC 28110
Description:
Salary : $101,314.25 - $151,971.38 Annually
Location : Monroe, NC
Job Type: Full-Time Regular
Job Number: 531051
Department: Social Services
Opening Date: 04/25/2025
Closing Date: 5/1/2025 11:00 PM Eastern
General Statement
The Social Work Division Manager, under limited supervision, performs supervisory and managerial work in directing social work programs in a medium to large county department of social services. Work involves the supervision of a range of adult, family, and children's services programs with direct involvement in operational matters as well as short and long-range planning of program services. Employee evaluates quality of services and ensures compliance with standards; and provides major input on organizational changes, personnel, and budget issues. Work is performed independently under the agency director's supervision and may include acting in the director's absence. Work may include development of alternate sources of funding, inter-agency agreements, and contracts. Employee serves on local and State planning committees and policy review groups although the agency director usually represents the agency in the community and with local officials depending on the sensitivity of the issue.
Essential Functions
Plans with unit supervisors to ensure delivery of services, allocation of staff and other resources.
Coordinates with other divisions in the agency and organizations within the community.
Provides input into the agency's planning process, serving as a member of the management team and/or executive committee.
Serves on State and regional committees to provide input on developing new policies and procedures.
Confers with unit supervisors on issues that impact on program goals, objectives, policies, and the delivery of services.
Recommends changes in organization, work flow, and new programs to agency director.
Delegates daily operational issues to program supervisors.
Recommends budgetary needs to agency director for services and programs based on input from unit supervisors and analysis of reports and information; justifies budget to agency director and may assist in explaining to local boards; and monitors expenditures.
Ensures that supervisors provide necessary on-the-job training and arranges for training by State staff and other professionals and provides orientation to new employees.
Ensures compliance with county, state, and federal laws, regulations and policies as well as professional ethics through discussions with supervisors and staff, community professionals, and State officials.
Reviews quality and quantity of work by analyzing information gathered in conferences with supervisors and staff and reviews of case records, reports, and statistical data.
Confers with unit supervisors regarding initial actions, approves oral warnings but usually makes recommendations on written warnings and dismissals to agency director.
Recommends hiring of supervisors to agency director and evaluates performance of supervisors through written and verbal appraisals.
Maintains high-quality communication and interacts with other County Agencies, co-workers, and the general public.
Stays abreast of changes in operating philosophies and policies of the County and continually reviews department policies in order to ensure that any changes in County philosophy or practice are appropriately incorporated. Organizes, arranges and allocates manpower, financial and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the department and County.
Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all County and department matters affecting them and/or of concern to them.
Develops and maintains cooperative and courteous relationships with division employees, staffers and managers in other divisions, representatives from organizations, and the general public so as to maintain good will toward the division and project a good division image.
Works with other County officials and management to select and recommend employment of personnel for the department who are qualified both technically and philosophically to meet the needs of the department and the County.
Knowledge of social work principles, techniques, and practices and applications to casework and community problems.
Knowledge of social and economic factors in the community, and local agencies and resources.
Knowledge of the laws, regulations, and policies which govern social services programs.
After hours and weekend work may be required
Performs other related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS
Education and Experience:
Master's Degree from an accredited school of social work and four (4) years of social work or counseling experience, two of which were supervisory; or Bachelor's Degree in Social Work and five (5) years of social work or counseling experience, two of which were supervisory; or Bachelor's Degree in a Human Services field or related curriculum including at least 15 semester hours in courses related to social work or counseling and six (6) years of social work or counseling experience, two of which were supervisory; or equivalent combination of education and experience.
Licenses or Certifications:
Must have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
Supplemental Information
PHYSICAL DEMANDS
Must be physically able to operate a variety of machinery and equipment including computers, copiers, telephones, etc. Must be able to exert up to 30 pounds of force occasionally, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work. Light Work usually requires walking or standing to a significant degree. However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
WORK ENVIRONMENT
Work is performed in a relatively safe, secure, and stable work environment.
INSURANCE PROGRAMS
HEALTH INSURANCE
All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period. Health Reimbursement Account Preventative Care Coverage Prescription Coverage Vision Coverage
DENTAL INSURANCE
All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period.
LIFE INSURANCE
Basic Term life Insurance in the amount of one times the annual salary is provided for all full-time and benefitted part-time employees. Additional coverage is available for purchase through payroll deduction for the employee and eligible dependents.
FINANCIAL PROGRAMS
RETIREMENT
Membership in the North Carolina Local Government Employees Retirement System is a requirement for all full-time and benefitted part-time employees. Employees contribute six percent (6%) of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have five (5) years of service, you are 100% vested in the NCLGERS.
NC401(k)
The NC401(k) supplemental retirement program is available to full-time and benefitted part-time employees. The County establishes this 401(k) account for each eligible employee and makes a five percent (5%) contribution based on biweekly earnings. Employees may elect to make voluntary contributions through payroll deduction.
457 DEFERRED COMPENSATION
The 457 Deferred Compensation program is available to all employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.
FLEXIBLE SPENDING ACCOUNTS
Options are available to regular full-time and benefitted part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Debit Card program gives you instant access to your account funds.
Health Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible health care expenses.
Dependent Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible dependent care expenses.
DIRECT DEPOSIT
Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.
CREDIT UNION
Local Government Federal Credit Union membership is available to all employees. Once you join, you can remain a member for as long as you choose. Immediate family members such as: spouse, children, stepchildren, brothers, sisters and parents can all become members.
TRUIST
No Overdraft Fees
$100 Negative Balance Buffer
Online and Mobile Banking with Bill Pay
LEAVE PROGRAMS
VACATION LEAVE
Vacation leave is accrued based on creditable years of service in the Local Government Employees Retirement System.
SICK LEAVE
For full-time County employees, sick leave accrues at eight (8.0) hours per month. Benefitted part-time employees accrue prorated sick leave based on a percentage of the full-time rate. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.
SICK LEAVE TRANSFER FROM OTHER AGENCIES
Unused sick leave earned from another North Carolina Governmental Agency and/or entity, will be accepted and transferred to the County as follows: twelve (12) sick leave days will be transferred and added to the employees active sick leave balance after completion of six (6) months of employment. The remaining balance of sick leave documented for transfer at the time of employment will be recorded in the employees permanent personnel file. On the fifth anniversary of employment with the County, the remaining balance of transferred sick leave will be added to the employees active sick leave balance.
HOLIDAYS
There are 12 County recognized holidays per year with 1 floating holiday available.
MILITARY LEAVE
Annual Training - 10 paid workdays granted.
Active Duty - 20 paid workdays granted.
CIVIL LEAVE
Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.
FAMILY & MEDICAL LEAVE ACT
Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.
PAID PARENTAL LEAVE
Parental Leave provides the employee paid leave for the first eight weeks of approved FML for the birth of a son or daughter, or placement with the employee of a son or daughter for adoption or foster care.
ADMINISTRATIVE LEAVE
Educational Leave is available to regular full-time and benefitted part-time employees when participating in a job-related, short course, such as an update, not to exceed ten (10) consecutive working days.
VOLUNTEER TIME OFF
Volunteer Time Off will provide employes with 16 hours of paid time per calender year to volunteer at approved Union County community partner agencies.
OTHER PROGRAMS
EMPLOYEE ASSISTANCE PROGRAM
The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.
AQUATIC AND FITNESS CENTER
We believe that staying healthy is more than just exercising regularly and eating well. Individual and family discount membership and monthly dues are available to full-time and benefitted part-time employees through payroll deduction.
NATIONAL COLLEGE SAVINGS PROGRAM
The National College Savings Program is open to all employees. The Program is designed to provide certain tax advantages, encourage and facilitate saving to pay the costs of attending eligible institutions.
01
Do you have an MSW?
02
Do you have at least four years of related experience?
03
How many years of social work experience do you have?
04
Please describe your experience related to this position.
05
Please describe your actual "supervisory" experience and style in detail.
06
On many occasions supervisors have to make tough decisions. Describe in detail the most difficult decision you have had to make.
Required Question
Location : Monroe, NC
Job Type: Full-Time Regular
Job Number: 531051
Department: Social Services
Opening Date: 04/25/2025
Closing Date: 5/1/2025 11:00 PM Eastern
General Statement
The Social Work Division Manager, under limited supervision, performs supervisory and managerial work in directing social work programs in a medium to large county department of social services. Work involves the supervision of a range of adult, family, and children's services programs with direct involvement in operational matters as well as short and long-range planning of program services. Employee evaluates quality of services and ensures compliance with standards; and provides major input on organizational changes, personnel, and budget issues. Work is performed independently under the agency director's supervision and may include acting in the director's absence. Work may include development of alternate sources of funding, inter-agency agreements, and contracts. Employee serves on local and State planning committees and policy review groups although the agency director usually represents the agency in the community and with local officials depending on the sensitivity of the issue.
Essential Functions
Plans with unit supervisors to ensure delivery of services, allocation of staff and other resources.
Coordinates with other divisions in the agency and organizations within the community.
Provides input into the agency's planning process, serving as a member of the management team and/or executive committee.
Serves on State and regional committees to provide input on developing new policies and procedures.
Confers with unit supervisors on issues that impact on program goals, objectives, policies, and the delivery of services.
Recommends changes in organization, work flow, and new programs to agency director.
Delegates daily operational issues to program supervisors.
Recommends budgetary needs to agency director for services and programs based on input from unit supervisors and analysis of reports and information; justifies budget to agency director and may assist in explaining to local boards; and monitors expenditures.
Ensures that supervisors provide necessary on-the-job training and arranges for training by State staff and other professionals and provides orientation to new employees.
Ensures compliance with county, state, and federal laws, regulations and policies as well as professional ethics through discussions with supervisors and staff, community professionals, and State officials.
Reviews quality and quantity of work by analyzing information gathered in conferences with supervisors and staff and reviews of case records, reports, and statistical data.
Confers with unit supervisors regarding initial actions, approves oral warnings but usually makes recommendations on written warnings and dismissals to agency director.
Recommends hiring of supervisors to agency director and evaluates performance of supervisors through written and verbal appraisals.
Maintains high-quality communication and interacts with other County Agencies, co-workers, and the general public.
Stays abreast of changes in operating philosophies and policies of the County and continually reviews department policies in order to ensure that any changes in County philosophy or practice are appropriately incorporated. Organizes, arranges and allocates manpower, financial and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the department and County.
Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all County and department matters affecting them and/or of concern to them.
Develops and maintains cooperative and courteous relationships with division employees, staffers and managers in other divisions, representatives from organizations, and the general public so as to maintain good will toward the division and project a good division image.
Works with other County officials and management to select and recommend employment of personnel for the department who are qualified both technically and philosophically to meet the needs of the department and the County.
Knowledge of social work principles, techniques, and practices and applications to casework and community problems.
Knowledge of social and economic factors in the community, and local agencies and resources.
Knowledge of the laws, regulations, and policies which govern social services programs.
After hours and weekend work may be required
Performs other related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS
Education and Experience:
Master's Degree from an accredited school of social work and four (4) years of social work or counseling experience, two of which were supervisory; or Bachelor's Degree in Social Work and five (5) years of social work or counseling experience, two of which were supervisory; or Bachelor's Degree in a Human Services field or related curriculum including at least 15 semester hours in courses related to social work or counseling and six (6) years of social work or counseling experience, two of which were supervisory; or equivalent combination of education and experience.
Licenses or Certifications:
Must have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
Supplemental Information
PHYSICAL DEMANDS
Must be physically able to operate a variety of machinery and equipment including computers, copiers, telephones, etc. Must be able to exert up to 30 pounds of force occasionally, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work. Light Work usually requires walking or standing to a significant degree. However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
WORK ENVIRONMENT
Work is performed in a relatively safe, secure, and stable work environment.
INSURANCE PROGRAMS
HEALTH INSURANCE
All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period. Health Reimbursement Account Preventative Care Coverage Prescription Coverage Vision Coverage
DENTAL INSURANCE
All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period.
LIFE INSURANCE
Basic Term life Insurance in the amount of one times the annual salary is provided for all full-time and benefitted part-time employees. Additional coverage is available for purchase through payroll deduction for the employee and eligible dependents.
FINANCIAL PROGRAMS
RETIREMENT
Membership in the North Carolina Local Government Employees Retirement System is a requirement for all full-time and benefitted part-time employees. Employees contribute six percent (6%) of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have five (5) years of service, you are 100% vested in the NCLGERS.
NC401(k)
The NC401(k) supplemental retirement program is available to full-time and benefitted part-time employees. The County establishes this 401(k) account for each eligible employee and makes a five percent (5%) contribution based on biweekly earnings. Employees may elect to make voluntary contributions through payroll deduction.
457 DEFERRED COMPENSATION
The 457 Deferred Compensation program is available to all employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.
FLEXIBLE SPENDING ACCOUNTS
Options are available to regular full-time and benefitted part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Debit Card program gives you instant access to your account funds.
Health Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible health care expenses.
Dependent Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible dependent care expenses.
DIRECT DEPOSIT
Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.
CREDIT UNION
Local Government Federal Credit Union membership is available to all employees. Once you join, you can remain a member for as long as you choose. Immediate family members such as: spouse, children, stepchildren, brothers, sisters and parents can all become members.
TRUIST
No Overdraft Fees
$100 Negative Balance Buffer
Online and Mobile Banking with Bill Pay
LEAVE PROGRAMS
VACATION LEAVE
Vacation leave is accrued based on creditable years of service in the Local Government Employees Retirement System.
SICK LEAVE
For full-time County employees, sick leave accrues at eight (8.0) hours per month. Benefitted part-time employees accrue prorated sick leave based on a percentage of the full-time rate. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.
SICK LEAVE TRANSFER FROM OTHER AGENCIES
Unused sick leave earned from another North Carolina Governmental Agency and/or entity, will be accepted and transferred to the County as follows: twelve (12) sick leave days will be transferred and added to the employees active sick leave balance after completion of six (6) months of employment. The remaining balance of sick leave documented for transfer at the time of employment will be recorded in the employees permanent personnel file. On the fifth anniversary of employment with the County, the remaining balance of transferred sick leave will be added to the employees active sick leave balance.
HOLIDAYS
There are 12 County recognized holidays per year with 1 floating holiday available.
MILITARY LEAVE
Annual Training - 10 paid workdays granted.
Active Duty - 20 paid workdays granted.
CIVIL LEAVE
Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.
FAMILY & MEDICAL LEAVE ACT
Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.
PAID PARENTAL LEAVE
Parental Leave provides the employee paid leave for the first eight weeks of approved FML for the birth of a son or daughter, or placement with the employee of a son or daughter for adoption or foster care.
ADMINISTRATIVE LEAVE
Educational Leave is available to regular full-time and benefitted part-time employees when participating in a job-related, short course, such as an update, not to exceed ten (10) consecutive working days.
VOLUNTEER TIME OFF
Volunteer Time Off will provide employes with 16 hours of paid time per calender year to volunteer at approved Union County community partner agencies.
OTHER PROGRAMS
EMPLOYEE ASSISTANCE PROGRAM
The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.
AQUATIC AND FITNESS CENTER
We believe that staying healthy is more than just exercising regularly and eating well. Individual and family discount membership and monthly dues are available to full-time and benefitted part-time employees through payroll deduction.
NATIONAL COLLEGE SAVINGS PROGRAM
The National College Savings Program is open to all employees. The Program is designed to provide certain tax advantages, encourage and facilitate saving to pay the costs of attending eligible institutions.
01
Do you have an MSW?
- Yes
- No
02
Do you have at least four years of related experience?
- Yes
- No
03
How many years of social work experience do you have?
- None
- Less than one year
- 1 to 2 years
- 3 to 4 years
- 5 years or more
04
Please describe your experience related to this position.
05
Please describe your actual "supervisory" experience and style in detail.
06
On many occasions supervisors have to make tough decisions. Describe in detail the most difficult decision you have had to make.
Required Question