Social Worker - Crisis Response
Apply NowCompany: Dakota County, MN
Location: Saint Paul, MN 55102
Description:
Salary : $70,518.00 - $110,185.00 Annually
Location : West St. Paul, MN
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 3220r.25.002
Department: Social Services
Opening Date: 03/21/2025
Closing Date: 4/3/2025 4:30 PM Central
General Description
POSTING TYPE: Open Competitive
DEPARTMENT: Social Services
HOURS: Full-time; shift includes four 10 hour days, various hours
PREFERRED HIRING RANGE: $70,518 - $79,333/annually (108 Salary Grade)
FULL SALARY RANGE: $70,518 - $110,185/annually
LOCATION: In-person at the Northern Service Center, Crisis and Recovery Center in West Saint Paul or co-location throughout Dakota County
UNION: AFSCME
CLOSE DATE: 4:30pm on 4/3/2025
Come join us at Dakota County and "Be more". Dakota County employs over 2,000 skilled individuals whose talents and contributions makes Dakota County a premier place to live and work. The work County government does is unique. Dakota County offers important careers - the kind of careers that make a difference in people's lives.
Dakota County welcomes and is inclusive of diverse people, backgrounds, and perspectives. The County aims to reflect the community and clients it serves and fosters an equitable and respectful working environment where everyone is empowered to be their authentic selves.
Crisis Response Social Workers are responsible for providing coverage for telephone and on-site intervention to Dakota County residents experiencing a mental health, child welfare, community corrections, or financial crisis.
The Dakota County Crisis Response Unit (CRU) is a 24/7 mobile crisis program that provides crisis services in Dakota County. As a team member, you will make decisions about an individual's safety in real time while assessing their strengths. Instead of managing a caseload, you will be providing community members with safety planning and reassurance in times of crisis while determining their needs and resources. The CRU program operates 24 hours a day, 365 days a year with team members co-located for timely response to any community member in need.
There are two vacancies:
Shift 1: Monday-Friday, 6pm-2am at Crisis and Recovery Center
Shift 2: Monday, Thursday, Friday, Saturday 8am-6pm
Minimum Qualifications
NEED TO HAVE QUALIFICATIONS:
Bachelor's degree in Social Work, Sociology, Psychology, or related Human Services degree
AND
One year full-time professional experience in a social services agency OR Two years full-time paraprofessional experience in a social services agency.
AND
Valid Driver's License
NICE TO HAVE QUALIFICATIONS: :
- Master's degree in Social Work or Psychology with licensure
- Bilingual (Spanish/English)
- Experience working with adults with severe and persistent mental illnesses
- Experience working with children and families and providing brief solution focused intervention and crisis assessment
- Knowledge of and experience with person - centered strategies.
- Experience providing therapy or crisis services to adults, adolescents, children, and/or their families in their home or other community setting.
- Experience conducting mental health screenings.
- Experience handling mental health crisis, including diagnosis and treatment of clients in crisis.
*Pursuant to Dakota County Policy, this position is designated as Safety Sensitive. "Safety-sensitive position" means a position, including any supervisory or management position, in which impairment caused by drug, alcohol, or cannabis use would threaten the health and safety of any person as defined in Minnesota Statutes Section 181.950, subdivision 13.
Duties & Responsibilities
These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.
1. Conduct initial mental health screening of adults, children, and adolescents in crisis via phone to determine client needs.
2. Provide mobile crisis assessment for adults, adolescents, children, and/or families in a client's home, community setting, or at our new crisis and receiving center.
3. Complete mental status examinations, determine appropriate provisional diagnoses, and develop short-term treatment goals and intervention plans based on the individual's identified needs.
4. Collaborate and consult with supervisory mental health professionals, colleagues, case managers, and family members with the appropriate authorization.
5. Provide services including short term therapy and bridge to long-term professional supports.
6. During non-business hours, act as county response representative supporting efforts of adult protection, child protection and crisis response with the support of supervisors and colleagues.
7. Provide, arrange, and coordinate direct services and advocacy to clients and families.
8. Facilitate, integrate, and mobilize community resources on behalf of the client. Develop services where needed resources do not exist.
9. Demonstrates a commitment to support cultural diversity County wide, actively supports the County's diversity initiatives, and works to address the needs of diverse and underrepresented communities.
10. Complete agency, state, and federal required documentation as related to client activity according to mandated timelines.
11. Maintain appropriate engagement and boundaries with clients and colleagues.
ESSENTIAL JOB FUNCTIONS: Duties 1-11 are essential functions.
Knowledge, Skills & Abilities and Work Environment
Knowledge of child and human development, family dynamics and systems, including crisis management and cultural competency.
Knowledge of community resources and funding sources.
Knowledge of medical diagnoses, medications, and basic medical terminology, as well as medical insurance processes and procedures.
Knowledge of statutes, rules, and policies pertaining to social work and the ability to research the same.
. Demonstrates an understanding of and respect for the diversity of customers, co-workers, and supervisors, including individuals with a disability or whose first language may be other than English.
Interviewing, negotiation, and listening skills.
Ability to communicate effectively both orally and in writing.
. Ability to apply person-centered and recovery oriented principles.
. Knowledge of/ability to apply social work statutes to work with clients and colleagues.
Nice to have:
WORK ENVIRONMENT: Work is performed in a County office building and on client home visits. Some travel is required. Lifting requirement of up to 20 pounds on an occasional basis. Exposure to inadequate lighting may occur on client home visits. Equipment used may include, but is not limited to, computer, printer, telephone, cell phone, pager, audio/visual equipment, and copy and fax machines.
SELECTION PROCESS: The examination/selection process for this classification will consist of a rating of your training and experience from the application materials submitted. The top scoring candidates will be forwarded to the hiring department for further consideration.
Dakota County aims to create an environment that is welcoming and inclusive of diverse people, backgrounds, and experiences. Our goal is to have a workforce that is reflective of the communities and individuals we serve. We promote an equitable and culturally aware working environment where everyone can be their authentic selves.
Dakota County Human Resources
www.co.dakota.mn.us
Main Number 651.438.4435 (contact 8 a.m. - 4:30 p.m. Monday - Friday)
Fax 651.438.8178
Visit our Benefits site for more information.
01
*******Applicants for this recruitment will be rated based on their answers to the supplemental questions listed below and application materials. It is IMPERATIVE that information provided on the application and resume are detailed and clearly outline your work experience & skills. They must also support and/or match answers to the supplemental questions.Please initial the box below to CONFIRM that the information provided is accurate and true to the best of your knowledge. Falsification may result in disqualification from consideration for this and subsequent recruitments with Dakota County for up to three years.
02
Please initial the box below to CONFIRM that you understand that a background check including but not limited to criminal, employment, driving, and educational check may be conducted upon acceptance of a position.
03
Check all that apply
04
Please select the highest level of education COMPLETED/Degree held. (Degree must be held by the closing date of this recruitment)
05
If you have a Bachelor's degree please note Major. If you have no degree indicate "NONE
06
If you have a Master's degree please note Major. If you have no degree indicate "NONE"
07
How many years of PAID full-time experience do you have as a professional level Social Worker? Professionals: Occupations in which workers have a recognized degree or formal training and have the authority to solve or resolve problems with autonomy in their area of expertise. Convert any part-time experience to years (i.e. 20 hours per week for 2 years equals 1 year full-time.)
08
Please describe your professional level Social Worker experience. If you have no experience indicate "NONE"
09
How many years do you have of full-time paraprofessional experience working in a social service\human service agency? Paraprofessional experience is supporting case management of individual or families in a social/human services agency. Internships are considered paraprofessional experience. Convert any part-time experience to years (i.e. 20 hours per week for 2 years equals 1 year full-time.)
10
Describe your paraprofessional experience working in a social service\human service agency. If you have no experience indicate "NONE"
11
Currently there are 2 shifts available for this position. Indicate your preference by checking the shift (s) below.
12
How many years of experience do you have providing crisis intervention services for children and/or adults?
13
Describe your experience providing crisis intervention services for children and/or adults. If you have no experience indicate "NONE"
14
How many years of experience do you have providing assessment of need and information/referral for adults and/or children with mental illness?
15
Describe your experience providing assessment of need and information/referral for adults and/or children with mental illness. If you have no experience indicate "NONE".
16
How many years of experience do you have providing telephone or on-site intervention to clients experiencing a mental health, child welfare, community corrections or financial crisis?
17
Describe your experience providing telephone or on-site intervention to clients experiencing a mental health, child welfare, community corrections or financial crisis. If you have no experience indicate "NONE"
18
Describe your experience cultivating and supporting diverse work teams that promote inclusion, diversity and equity.
19
If selected for this position, what would be your minimum acceptable salary?
20
Your response to this question will help Dakota County evaluate the effectiveness of recruitment sources for this specific position. Please select the one source that most closely describes how you first learned about this opportunity.
21
If you selected Other, please indicate where you heard about this opportunity with Dakota County.
Required Question
Location : West St. Paul, MN
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 3220r.25.002
Department: Social Services
Opening Date: 03/21/2025
Closing Date: 4/3/2025 4:30 PM Central
General Description
POSTING TYPE: Open Competitive
DEPARTMENT: Social Services
HOURS: Full-time; shift includes four 10 hour days, various hours
PREFERRED HIRING RANGE: $70,518 - $79,333/annually (108 Salary Grade)
FULL SALARY RANGE: $70,518 - $110,185/annually
LOCATION: In-person at the Northern Service Center, Crisis and Recovery Center in West Saint Paul or co-location throughout Dakota County
UNION: AFSCME
CLOSE DATE: 4:30pm on 4/3/2025
Come join us at Dakota County and "Be more". Dakota County employs over 2,000 skilled individuals whose talents and contributions makes Dakota County a premier place to live and work. The work County government does is unique. Dakota County offers important careers - the kind of careers that make a difference in people's lives.
Dakota County welcomes and is inclusive of diverse people, backgrounds, and perspectives. The County aims to reflect the community and clients it serves and fosters an equitable and respectful working environment where everyone is empowered to be their authentic selves.
Crisis Response Social Workers are responsible for providing coverage for telephone and on-site intervention to Dakota County residents experiencing a mental health, child welfare, community corrections, or financial crisis.
The Dakota County Crisis Response Unit (CRU) is a 24/7 mobile crisis program that provides crisis services in Dakota County. As a team member, you will make decisions about an individual's safety in real time while assessing their strengths. Instead of managing a caseload, you will be providing community members with safety planning and reassurance in times of crisis while determining their needs and resources. The CRU program operates 24 hours a day, 365 days a year with team members co-located for timely response to any community member in need.
There are two vacancies:
Shift 1: Monday-Friday, 6pm-2am at Crisis and Recovery Center
Shift 2: Monday, Thursday, Friday, Saturday 8am-6pm
Minimum Qualifications
NEED TO HAVE QUALIFICATIONS:
Bachelor's degree in Social Work, Sociology, Psychology, or related Human Services degree
AND
One year full-time professional experience in a social services agency OR Two years full-time paraprofessional experience in a social services agency.
AND
Valid Driver's License
NICE TO HAVE QUALIFICATIONS: :
- Master's degree in Social Work or Psychology with licensure
- Bilingual (Spanish/English)
- Experience working with adults with severe and persistent mental illnesses
- Experience working with children and families and providing brief solution focused intervention and crisis assessment
- Knowledge of and experience with person - centered strategies.
- Experience providing therapy or crisis services to adults, adolescents, children, and/or their families in their home or other community setting.
- Experience conducting mental health screenings.
- Experience handling mental health crisis, including diagnosis and treatment of clients in crisis.
*Pursuant to Dakota County Policy, this position is designated as Safety Sensitive. "Safety-sensitive position" means a position, including any supervisory or management position, in which impairment caused by drug, alcohol, or cannabis use would threaten the health and safety of any person as defined in Minnesota Statutes Section 181.950, subdivision 13.
Duties & Responsibilities
These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.
1. Conduct initial mental health screening of adults, children, and adolescents in crisis via phone to determine client needs.
2. Provide mobile crisis assessment for adults, adolescents, children, and/or families in a client's home, community setting, or at our new crisis and receiving center.
3. Complete mental status examinations, determine appropriate provisional diagnoses, and develop short-term treatment goals and intervention plans based on the individual's identified needs.
4. Collaborate and consult with supervisory mental health professionals, colleagues, case managers, and family members with the appropriate authorization.
5. Provide services including short term therapy and bridge to long-term professional supports.
6. During non-business hours, act as county response representative supporting efforts of adult protection, child protection and crisis response with the support of supervisors and colleagues.
7. Provide, arrange, and coordinate direct services and advocacy to clients and families.
8. Facilitate, integrate, and mobilize community resources on behalf of the client. Develop services where needed resources do not exist.
9. Demonstrates a commitment to support cultural diversity County wide, actively supports the County's diversity initiatives, and works to address the needs of diverse and underrepresented communities.
10. Complete agency, state, and federal required documentation as related to client activity according to mandated timelines.
11. Maintain appropriate engagement and boundaries with clients and colleagues.
ESSENTIAL JOB FUNCTIONS: Duties 1-11 are essential functions.
Knowledge, Skills & Abilities and Work Environment
Knowledge of child and human development, family dynamics and systems, including crisis management and cultural competency.
Knowledge of community resources and funding sources.
Knowledge of medical diagnoses, medications, and basic medical terminology, as well as medical insurance processes and procedures.
Knowledge of statutes, rules, and policies pertaining to social work and the ability to research the same.
. Demonstrates an understanding of and respect for the diversity of customers, co-workers, and supervisors, including individuals with a disability or whose first language may be other than English.
Interviewing, negotiation, and listening skills.
Ability to communicate effectively both orally and in writing.
. Ability to apply person-centered and recovery oriented principles.
. Knowledge of/ability to apply social work statutes to work with clients and colleagues.
Nice to have:
- Knowledge of:
- County and community resources.
- Cultural differences in beliefs and practices relating to mental health, treatment, family structure, and dynamics.
- Ability to:
- Function well in unpredictable and challenging situations calling for sensitivity, flexibility, resourcefulness, and independent judgment.
- Effectively interact with people from diverse backgrounds and/or historically underserved populations; bilingual skills preferred.
- Work well in a group setting.
- Apply strong therapeutic intervention skills.
WORK ENVIRONMENT: Work is performed in a County office building and on client home visits. Some travel is required. Lifting requirement of up to 20 pounds on an occasional basis. Exposure to inadequate lighting may occur on client home visits. Equipment used may include, but is not limited to, computer, printer, telephone, cell phone, pager, audio/visual equipment, and copy and fax machines.
SELECTION PROCESS: The examination/selection process for this classification will consist of a rating of your training and experience from the application materials submitted. The top scoring candidates will be forwarded to the hiring department for further consideration.
Dakota County aims to create an environment that is welcoming and inclusive of diverse people, backgrounds, and experiences. Our goal is to have a workforce that is reflective of the communities and individuals we serve. We promote an equitable and culturally aware working environment where everyone can be their authentic selves.
Dakota County Human Resources
www.co.dakota.mn.us
Main Number 651.438.4435 (contact 8 a.m. - 4:30 p.m. Monday - Friday)
Fax 651.438.8178
Visit our Benefits site for more information.
01
*******Applicants for this recruitment will be rated based on their answers to the supplemental questions listed below and application materials. It is IMPERATIVE that information provided on the application and resume are detailed and clearly outline your work experience & skills. They must also support and/or match answers to the supplemental questions.Please initial the box below to CONFIRM that the information provided is accurate and true to the best of your knowledge. Falsification may result in disqualification from consideration for this and subsequent recruitments with Dakota County for up to three years.
02
Please initial the box below to CONFIRM that you understand that a background check including but not limited to criminal, employment, driving, and educational check may be conducted upon acceptance of a position.
03
Check all that apply
- I have a Bachelor's Degree, in Social Work, Psychology, Sociology, or related Human Services degree
- I have a Master's degree in Social Work, Psychology or Sociology
- I have at least one year of full time PROFESSIONAL work experience in the field of Social Work
- I have at least two years of full time paraprofessional experience working in a human service related agency.
- I have a Valid Driver's License
- I'm a licensed Social Worker, Clinical Social Worker or Psychologist
- I don't have any of the above
04
Please select the highest level of education COMPLETED/Degree held. (Degree must be held by the closing date of this recruitment)
- High School Diploma or G.E.D equivalent
- Professional/Technical Certificate equivalent to 1 year of full-time post secondary education
- Associate's Degree
- Bachelor's Degree
- Master's Degree or above
05
If you have a Bachelor's degree please note Major. If you have no degree indicate "NONE
06
If you have a Master's degree please note Major. If you have no degree indicate "NONE"
07
How many years of PAID full-time experience do you have as a professional level Social Worker? Professionals: Occupations in which workers have a recognized degree or formal training and have the authority to solve or resolve problems with autonomy in their area of expertise. Convert any part-time experience to years (i.e. 20 hours per week for 2 years equals 1 year full-time.)
- Less than 1 year
- 1 - 3 years
- 3 - 5 years
- 5 + years
- None
08
Please describe your professional level Social Worker experience. If you have no experience indicate "NONE"
09
How many years do you have of full-time paraprofessional experience working in a social service\human service agency? Paraprofessional experience is supporting case management of individual or families in a social/human services agency. Internships are considered paraprofessional experience. Convert any part-time experience to years (i.e. 20 hours per week for 2 years equals 1 year full-time.)
- Less than 2 years
- 2 or more years
- None
10
Describe your paraprofessional experience working in a social service\human service agency. If you have no experience indicate "NONE"
11
Currently there are 2 shifts available for this position. Indicate your preference by checking the shift (s) below.
- Shift 1: Monday-Friday, 6pm-2am at Crisis and Recovery Center
- Shift 2: Monday, Thursday, Friday, Saturday 8am-6pm
- None of the above.
12
How many years of experience do you have providing crisis intervention services for children and/or adults?
- Less than 2 years
- 2 - 5 years
- 5 + years
- None
13
Describe your experience providing crisis intervention services for children and/or adults. If you have no experience indicate "NONE"
14
How many years of experience do you have providing assessment of need and information/referral for adults and/or children with mental illness?
- Less than 2 years
- 2 - 5 years
- 5 + years
- None
15
Describe your experience providing assessment of need and information/referral for adults and/or children with mental illness. If you have no experience indicate "NONE".
16
How many years of experience do you have providing telephone or on-site intervention to clients experiencing a mental health, child welfare, community corrections or financial crisis?
- Less than 2 years
- 2 - 5 years
- 5 + years
- None
17
Describe your experience providing telephone or on-site intervention to clients experiencing a mental health, child welfare, community corrections or financial crisis. If you have no experience indicate "NONE"
18
Describe your experience cultivating and supporting diverse work teams that promote inclusion, diversity and equity.
19
If selected for this position, what would be your minimum acceptable salary?
20
Your response to this question will help Dakota County evaluate the effectiveness of recruitment sources for this specific position. Please select the one source that most closely describes how you first learned about this opportunity.
- Friend, Family or Colleague
- InDeed
- Job Fair or Dakota County Event
- Job Interest e-mails from Dakota County
- JobsInMinneapolis/StPaul
- League of Minnesota Cities
- Minneapolis Diversity.com
- Minnesota Diversity.com
- Minnesota Works Website
- Minnesota Jobs Network.com
- Minnesota Association of Counties
- Monster
- Professional Association Website
- Referred by a Dakota County Employee
- St Paul Diversity.com
- College Website, Instructor, Career Services
- Dakota County Website
- Other
21
If you selected Other, please indicate where you heard about this opportunity with Dakota County.
Required Question