Social Worker, Senior- Aging and Disability Services | MnCHOICES

Salary : $67,531.17 - $100,040.58 Annually
Location : (RCGC EAST) Saint Paul, MN
Job Type: Full Time
Job Number: 2025-00325
Department: Social Services
Division: AS/ADS/CaseManagement2
Opening Date: 04/08/2025
Closing Date: 4/22/2025 11:59 PM Central
Union: Local 151 - Human Services
FLSA Status: nonexempt

Basic Function
The Aging & Disability Services | MnCHOICES Division within the Social Services Department is responsible for administering Home and Community Based Services. The division is comprised of three major functional areas: The MnCHOICES unit, Administration & Access unit, and the Case Management unit. It is a priority and expectation of the county and the department to operationalize racial equity across the administration of Home and Community Based Services, as well as grow an organizational culture that is value based: People, Integrity, Community, Equity, and Leadership; and embodies the Mission & Vision of Ramsey County.

For the Social Worker-Senior position serving in the Case Management area: this position provides Case Management (CM) services to people with disabilities. These Case Management duties include but are not limited to identifying needs for planning, seeking out, acquiring, authorizing, and coordinating services to persons with disabilities; monitoring and evaluating the delivery of services; and advocating for and protecting the rights of the persons with disabilities. The Case Manager is responsible for developing a person-centered Support Plan based upon the MnCHOICES assessment within the MnCHOICES 2.0 tool, with ongoing coordination and monitoring of services. The Case Manager serves as the lead for annual team meetings and has frequent contact with individuals, parents, extended family, guardians, service providers, legal advocates, and various departmental staff. Case Managers are responsible for case management documentation in the SSIS system, as well as completing various related forms. The Case Managers in this area work with multiple funding streams, including IDD, CADI, CAC, BI, and AC/EW waivers, as well as VA DD TCM and County Funded. Note that Case Managers typically specialize in a specific area, such as IDD CM, CCB CM and AC/EW CM.

For the Social Worker Senior position serving in the MnCHOICES unit: this position will be providing screening and face to face assessment services using the new MnCHOICES web-based tool for people who are aging or have disabilities. This assessment will determine eligibility of Elderly Waiver (EW) and Alternative Care (AC), Community Alternatives for Disabled Individuals (CADI), Community Alternative Care (CAC)Brain Injury (BI), Developmental Disability (DD), Rule 185 services, and Community First Services and Supports (CFSS). Develop a Community Support Plan. Document assessment and referral activities in SSIS. Identify potential support services and community resources based on assessed support needs. Complete county and state forms related to assessment activity. Make support service recommendations based on assessment results using a strength-based approach, to help people stay in their homes or in their community safely and as independently as possible. A multidisciplinary approach is required, and qualified candidates will be selected based on creating a team with varying expertise.

To provide social work services in a designated area such as children's services (including services to children with intellectual or developmental disabilities, day care licensing, foster care placement services, or state ward services), Adult Services (including services to people with intellectual or developmental disabilities, mental illness services or services to other vulnerable adults), or other service areas (including volunteer services or purchase-of-service case management) by determining service needs, developing service plans, implementing service plans through the provision of counseling, group work, referrals or other services, and monitoring clients' progress; and to perform related duties as assigned. (This is the journey or full performance level in this class series. It differs from the intermediate level in that employees are expected to have mastered the knowledge, skills and abilities required for proper performance. Assignments typically are performed under minimal supervision.)

Examples of Work Performed

(Depending on assignment) Interview adults or children who may have a variety of mental, physical or behavioral dysfunctions to determine service needs.

Interview other persons or groups closely associated with clients, such as families, school personnel, employers or neighbors to further assess client service needs.

Evaluate individual/family functioning to develop appropriate case plans and identify treatment objectives and strategies for achieving objectives.

Determine the likelihood and degree to which clients may be in danger of physical harm and take appropriate action to protect them.

Investigate reports of abuse, neglect or exploitation of vulnerable adults within legislated time constraints.

Coordinate and facilitate use of departmental and community service resources and make appropriate referrals.

Investigate, document and present information to the County Attorney to petition juvenile, family, probate or criminal court for legal intervention and testify at proceedings.

Write social histories and case status reports for documentation of service provision for the department, court reviews and for other service providers.

Determine client needs for residential treatment and select appropriate placement homes or facilities.

Monitor client progress toward established service goals and determine termination/continuation of service.

Provide direct counseling and therapeutic intervention services to individuals or groups to improve their levels of mental, social or behavioral functioning at home, work and in the community.

Transport or arrange for transportation of clients to medical appointments, court hearings, placements and other service programs/facilities.

Consult with departmental staff, other county departments and community service professionals to develop and provide appropriate and timely services.

Provide crisis intervention services including referrals to meet emergency needs for housing, food, clothing or financial assistance.

Evaluate families and their homes for approving licensure to provide day care or foster care services and for adoptions.

Investigate complaints and revoke or suspend day/foster care licenses when warranted.

Speak to community groups to present information about programs and to recruit people to provide day care, foster care or various volunteer services.

Develop techniques and resource materials for use in recruitment.

Consult with and direct the work of volunteers and student interns.

Represent the unit/department in committee assignments and interactions with community groups for service provision and program planning.

Develop and provide training to co-workers and service providers.

Maintain accurate case records and complete forms for documentation of eligibility, treatment cost reimbursements, service referrals, evaluation of client outcomes and general case management purposes.

Provide consultation to other social workers on drafting petitions for presentation to court, and represent social workers at court hearings.

Monitor client compliance with court orders and report this to the court.

Provide data used to monitor trends and developments relating to client and program needs.

Provide problem solving consultation to clients, co-workers, service providers and other agencies.

(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position's management approved work schedule is required.)
ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26.

Minimum Qualifications
Education: Bachelor's degree in a social/behavioral science, or equivalent; and any combination of 23 additional credits or 230 continuing education hours in fields relating to social work.

Experience: Five years' social work experience or equivalent.

Substitutions: Experience as a Ramsey County Human Services Case Aide 3 may substitute for general social work experience on the basis that two years Case Aide experience equals one year of general social work experience. A maximum of six years Ramsey County Human Services Case Aide experience can be substituted for general social work experience. A Master's Degree in Social Work may substitute for two years of the experience requirement or a Master's Degree in a related social/behavioral science may substitute for one year of the experience requirement.

Certification/Licensure: None

Exam/Screening Process Information
Training and Experience Rating = 100%

The examination for Social Worker, Senior will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions - do not mark "see resume" or "see work history" do not cut and paste resume as a response. Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination.

Eligible List: The names of all applicants who filed a properly completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as a Social worker, Senior. The list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Candidates will remain on the list for 3 months or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted, informing them that the list has been posted and their rank on the list. The names of all applicants who pass the examination with a score of 35 or higher will be forwarded to the department for further consideration.
Veteran's Preference: This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.

Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.

E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

Equal Opportunity Employer: Ramsey County provides equal access to employment, programs and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, marital status, sexual orientation or gender identity, public assistance or national origin.
Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives being equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.
To print a paper application for this posting click You will need to print this posting and answer the supplemental questions associated with this exam and submit them with your completed paper application.

For further information regarding this posting, please contact
Ramsey County provides a wide range of employee benefits to support health, well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language. A summary of benefits is provided below. Detailed information is available for review at

• Medical, dental and vision insurance
  • The County contributes a bargained percentage to the medical and dental monthly premium
  • Employees choose from four enrollment tiers: Single, Employee + legally married spouse, Employee + Child(ren), Family
  • Blue Cross Blue Shield Medical insurance - three plan options including a High Deductible Plan with a Health Saving Account offered. Earn up to $20/month in electronic gift cards for each enrolled employee or spouse for wellness activity
  • MetLife Dental Insurance - two plan options offered
  • VSP Vision Insurance - Advantage Plan offered

• Pre-tax Benefit Program
  • Pre-tax medical, dental, vision monthly premium deduction option
  • Dependent and Health Care Flexible Spending Accounts
  • County monthly contribution to a Health Savings Account for employees who elect the High Deductible medical plan

• Paid time off
  • Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees)
  • 11 scheduled holidays and two floating holidays
  • Up to eight weeks of 100% paid parental leave, plus additional use of sick time as noted below
  • Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours)
  • Wellness incentive allows conversion of unused sick time to vacation or pay

• Retirement benefits
  • Pension - The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments
  • New employees become vested after three years. For the Police and Fire union, employees are vested after 10 years
  • Deferred compensation - 457(b) account with employer match
  • Health Care Savings Plan - all benefits-eligible employees contribute 1% of gross regular salary to a Health Care Savings Plan account for eligible health care expenses after retirement. Interest accrues tax free. County provides a scheduled contribution after five years of participation

• Transit and parking
  • Fully funded Metropass.
  • Transportation/parking expenses reimbursement account

• Employee well-being
  • Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.
  • Wellness programming
  • Flexible work policy with hybrid work options for eligible positions

• Life Insurance and Disability leave
  • County provided Basic Life coverage - 1x annual salary, minimum $10,000 up to a maximum of $50,000. Optional supplemental coverage available
  • Long-term Disability - County provided coverage replaces 40% of the employee's lost income after six months of disability, subject to a $5,000 monthly maximum. Option to purchase an additional 20% income replacement up to $7,500 monthly maximum
  • Short-term Disability - option to purchase 60% income replacement coverage with 30, 60 or 90-day waiting period

• Career development
  • Tuition reimbursement, up to $4,000 per year
  • Online professional development opportunities through the Learning & Development Center
  • County employment qualifies as a public service organization for the Public Service Loan Forgiveness Program
  • Employee resource groups - help employees build connections through common bonds with colleagues

For information about Ramsey County's 2025 benefits, visit:
01

Each applicant must complete this supplemental questionnaire as a part of the application screening process. The supplemental questionnaire will be used as a scored evaluation of your knowledge, skills and experience. Provide complete information for each question. Do not write "see resume" as it is not an acceptable answer. The experiences you indicate in your responses will be reviewed and used to determine your eligibility to move forward in the selection process.Select "yes" if you have read and understand.

• Yes
• No

02

Have you completed or currently participating in any of the following Public Sector Partnership Programs at Ramsey County?Examples may include a program in partnership with HIRED, Project for Pride in Living (PPL), Ramsey County Workforce Solutions, or an internship (including Right Track Plus), fellowship, limited duration assignment, provisional assignment, temporary opportunity or participating in a work experience like the Young Adult Career Academy, or job shadow experience. Answer No, if none of the above.

• Yes
• No

03

Do you have a Bachelor's degree or higher in a social/behavioral science? PLEASE NOTE THAT YOUR DEGREE MUST BE EARNED BY THE CLOSE OF THIS POSTING.

• Yes
• No

04

Indicate when and where you obtained your completed degree(s) as indicated in question #3. State the name of the institution, the degree received field of study and the month and year of graduation. If you answered "No", type N/A in the space below.
05

Do you have a master's degree in a related social/behavioral science such as Social Work, Psychology, Counseling, Human Services, etc.? PLEASE NOTE THAT YOUR DEGREE MUST BE EARNED BY THE CLOSE OF THE POSTING.

• Yes
• No

06

Indicate when and where you obtained your completed degree(s) as indicated in question #5. State the name of the institution, the degree received field of study and the month and year of graduation. If you answered "No", type N/A in the space below.
07

Please indicate your experience level in Social Work or equivalent.

• Less than 5 years
• At least 5 years but less than 7 years
• At least 7 years but less than 9 years
• At least 9 years or more

08

If you indicated an answer over one year in question #7, please briefly describe where you obtained your social work experience, including the dates, your title, and the place of employment. If you answered less than one year of experience, type N/A in the space below.
09

What experience do you have with MnCHOICES, case management, and Home and Community -Based Services (HCBS)?

• Less than one year of experience.
• One to two years of experience.
• Two to five years of experience.
• Five or more years of experience.

10

Provide Information about where you gained this experience including the name and size of the organization, your role and length of time in the position.
11

Please indicate the language(s), other than English, in which you are fluent. (Check all that apply) (You may be required to demonstrate fluency in an employment interview or to function as a backup interpreter if hired.)

• American Sign Language (ASL)
• Hmong
• KaRen
• Russian
• Somali
• Spanish
• Other

12

List trainings in which you have diversity, equity and inclusion education or how you have lived experience. Do not paste resume.
13

What describes your experience in social service positions other than social work? (Check all that apply)

• Group home or Residential Counselor.
• Youth Worker.
• Vocational or Employment Counselor.
• Probation Officer.
• Chemical Dependency Counselor.
• Patient or Client Advocate.
• Guardian ad Litem
• Social Services that are not listed here. Please describe in question below. I do not have experience in social services positions other than social work

14

Please describe your experience indicated in question #13. Include the name of the organization, job title, responsibilities, and dates of employment. If you indicated no experience in social services positions other than social work, type N/A in the space below
Required Question