Sr. Business Systems Analyst

Job Summary

Reporting to the Sr. Manager, IT Program Management, the Sr. Business Systems Analyst will use their expertise in business system analysis and their project management skills to deliver results on time and within scope. This is a critical role which focuses on delivering technical solutions to solve business problems and engages different stakeholders across the organization, Business Partners, Developers, QA Analysts, Data Analysts, Security Analysts and external vendors.

Responsibilities

• Plan and run workshops and meetings with internal and external customers to gather, analyze, document, and prioritize business requirements for the Development and QA teams. Identify the core business problem to be solved and/or value to be added by using business analysis tools, techniques, and best practices.
• Define business and functional requirements, and act as the systems subject matter expert to ensure synergy between what the customer wants/expects and what IT delivers.
• Work closely with the business to create and maintain product roadmaps; ensure business requests align with strategic corporate and product goals.
• Combine knowledge of coding, systems integration, modeling, data flows, platform, and products with your understanding of business processes to support the design of technical solutions.
• Plan and manage technical projects of medium to high complexity using formal project management methodologies to ensure projects are well defined and successfully delivered.
• Act as a Project Controller on business led projects; ensure that projects are adhering to Sagen PMO practices and methodologies.
• Create project and business analysis documents and artifacts (project charters, risk registers, process flows, modelling diagrams, use cases, etc.).
• Work closely with product teams, project teams and other internal teams both within IT and the broader organization.
• Liaise with external IT vendors to address product or project deliverables and help resolve technology issues.
• Create Solution Design Documents with input from IT Architect, Development, Security, Operations and QA.
• Create Architecture Review Board presentations.

Skills and Qualifications

• Bachelor of Science Degree in Computer Science, Engineering, or related discipline.
• 5+ years of progressive experience as a Business Systems Analyst.
• 3+ years of Software Development or QA experience with the following:
  • Java
  • Integration Services
  • XML
  • Unix Scripts
• 5+ years of experience with the following:
  • Managing technical projects
  • WebServices
  • Cloud computing
• Experience with both waterfall and agile project management methodologies.
• Experience managing different types of IT projects for example software development, application migration, data modeling/data management, IT transformational projects, regulatory projects are an asset.
• Business Analysis Certification (e.g., CBAP), and experience using JIRA is an asset.
• PMP Certification is an asset.
• Proficient in Jira, and experience with Agile techniques and methodologies, for example translating business requirements into epics and stories, is preferred.
• Possess developed communication and diplomacy skills to enable you to direct, persuade, and influence others. You enjoy working with others and are skilled at getting stakeholder buy-in.
• You are a strong verbal and written communicator who can easily switch communication styles when working with technical and non-technical teams.

#LI-Hybrid

At Sagen, we offer:

• Competitive salary
• Annual Performance Bonus Plan
• Medical, Dental, Prescription Drug, and EFAP Benefits
• Company funded Pension Plan
• Company matching RRSP, TFSA and/or Non-registered Savings Plan
• Competitive vacation policy
• Life Insurance and Accidental Death & Dismemberment
• Short Term and Long-Term Disability programs
• Reimbursement programs for special occasions, health and wellness, mortgage insurance and tuition
• Work from Anywhere Days

Sagen is committed to creating a diverse and inclusive workforce. We welcome, respect and value people from all backgrounds and abilities and create a sense of belonging that inspires our employees to be their authentic self.

We encourage applications from people with disabilities and will provide accommodations upon request throughout the selection and hiring process to meet individual needs.