Sr. Customer Quality Manager (onsite in San Jose)

Senior Customer Quality Manager
Location: San Jose, California

Pikemann is seeking a highly skilled and driven Senior Customer Quality Manager to lead product quality initiatives and deliver innovative solutions in a dynamic, collaborative environment.

What You'll Do:

• Lead, coach, and manage a quality engineering team.
• Directly interface with customers to address quality-related matters.
• Collaborate with cross-functional teams, including Failure Analysis Engineering, Test Engineering, Product Engineering, and the Field Sales Organization, to achieve quality objectives and ensure customer satisfaction.
• Drive corrective and preventive actions resulting from field failures, including generating 8D problem resolution reports for customers.

Requirements:

• Bachelor's degree in Electrical Engineering or a related technical discipline.
• 10+ years of experience in customer quality engineering with a focus on integrated circuits.
• Expertise in the 8D problem resolution process.
• Direct customer-facing experience in a quality management role.
• Proven problem-solving skills related to semiconductor products and manufacturing processes.

Benefits:

• Comprehensive total rewards package, including equity options, medical benefits, Employee Stock Purchase Plan (ESPP), 401(k), tuition reimbursement, and generous time-off programs.

This role offers an exciting opportunity to work at the forefront of automotive quality and make a lasting impact. If you're ready to take the next step in your career, we'd love to hear from you!