Sr Dir. Software Engineering
Apply NowCompany: UKG, Inc.
Location: Lowell, MA 01852
Description:
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
The Sr. Director, Engineering will be a transformational member of UKG Product & Technology group reporting to the Vice President, Engineering. UKG is looking to hire an experienced technologist who possess a unique balance of technical depth, strategic thinking, creative skills, and product development experience. This person will help launch market leading solutions across the Time & Labor value chain. This person will also be responsible for injecting innovation into the UKG products by both new value creation and enabling exponential growth of existing products.
They will demonstrate the ability to think strategically and lead with a relentless focus on solving business problems together with the product management team. Background knowledge in SaaS and Cloud deployments are highly valued. This is a great opportunity for the right person to bring their experience, passion and vision to a rapidly growing business and product area that is central to UKG's core strategy and direction.
Key Responsibilities:
Lead and reinforce company values and culture in day-to-day behaviors, management style, and expectations of employees. This individual will be looked upon to inspire confidence and add additional leadership strength to the broader management team.
Build strong cross-functional partnerships at multiple levels within the company, including with engineering, product management, and services.
Lead cross-functional, cross-geography teams to deliver product extensions to market.
Provide innovative solutions leveraging AI to modernize the customer experience and support exponential growth
Influence and support the product direction and roadmap for Time & Labor capabilities.
Demonstrable experience delivering customer sensing SaaS software to drive the Customer Experience cycle from early feedback to adoption to full GA.
Work closely with our Support Data and Partners to address product serviceability and experience gaps.
Research and listen to customers and stakeholders and leverage findings in the form of robust architectural designs; Participate in the entire lifecycle of the product, working closely with development teams from product initiation to delivery.
Work with product management to come up with innovating product extensions
Drive program execution of the software from product definition through successful release and sustaining
Deep Understanding and success leveraging Observability within the SaaS ecosystem to deliver a superior customer experience.
Qualifications:
Candidate must possess strong interpersonal and communication skills, including proven presentation skills.
Candidate must possess excellent analytical, troubleshooting, and programming skills in technically complex environments and architectures.
15 years of overall enterprise-level software development with 10 or more years of experience in managing high-energy software development teams.
BS in Computer Science or equivalent experience.
3 or more years of experience at the Director level.
Demonstrate high intellect, high integrity, positive energy, and the ability to energize others.
Extensive software engineering development and design experience with complex and highly scalable products using multiple technologies, platforms and languages.
Experience with Agile software development methodologies, values and practices.
Experience in product integrations and API technology is desired.
Ability to attract top talent and plan for succession; demonstrated success in motivating and cultivating high performing teams and instituting change where needed.
Decisive and effective at issue tracking and resolution.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The pay range for this position is $202,300 to $290,800, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
The Sr. Director, Engineering will be a transformational member of UKG Product & Technology group reporting to the Vice President, Engineering. UKG is looking to hire an experienced technologist who possess a unique balance of technical depth, strategic thinking, creative skills, and product development experience. This person will help launch market leading solutions across the Time & Labor value chain. This person will also be responsible for injecting innovation into the UKG products by both new value creation and enabling exponential growth of existing products.
They will demonstrate the ability to think strategically and lead with a relentless focus on solving business problems together with the product management team. Background knowledge in SaaS and Cloud deployments are highly valued. This is a great opportunity for the right person to bring their experience, passion and vision to a rapidly growing business and product area that is central to UKG's core strategy and direction.
Key Responsibilities:
Lead and reinforce company values and culture in day-to-day behaviors, management style, and expectations of employees. This individual will be looked upon to inspire confidence and add additional leadership strength to the broader management team.
Build strong cross-functional partnerships at multiple levels within the company, including with engineering, product management, and services.
Lead cross-functional, cross-geography teams to deliver product extensions to market.
Provide innovative solutions leveraging AI to modernize the customer experience and support exponential growth
Influence and support the product direction and roadmap for Time & Labor capabilities.
Demonstrable experience delivering customer sensing SaaS software to drive the Customer Experience cycle from early feedback to adoption to full GA.
Work closely with our Support Data and Partners to address product serviceability and experience gaps.
Research and listen to customers and stakeholders and leverage findings in the form of robust architectural designs; Participate in the entire lifecycle of the product, working closely with development teams from product initiation to delivery.
Work with product management to come up with innovating product extensions
Drive program execution of the software from product definition through successful release and sustaining
Deep Understanding and success leveraging Observability within the SaaS ecosystem to deliver a superior customer experience.
Qualifications:
Candidate must possess strong interpersonal and communication skills, including proven presentation skills.
Candidate must possess excellent analytical, troubleshooting, and programming skills in technically complex environments and architectures.
15 years of overall enterprise-level software development with 10 or more years of experience in managing high-energy software development teams.
BS in Computer Science or equivalent experience.
3 or more years of experience at the Director level.
Demonstrate high intellect, high integrity, positive energy, and the ability to energize others.
Extensive software engineering development and design experience with complex and highly scalable products using multiple technologies, platforms and languages.
Experience with Agile software development methodologies, values and practices.
Experience in product integrations and API technology is desired.
Ability to attract top talent and plan for succession; demonstrated success in motivating and cultivating high performing teams and instituting change where needed.
Decisive and effective at issue tracking and resolution.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The pay range for this position is $202,300 to $290,800, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers