Sr. Director/ Vice President of Workforce Dev

Sr. Director/ Vice President of Workforce Development

Summary Description

• The /VP/Senior Director of Workforce Development is responsible for fully implementing the Division of Workforce Development service delivery model.
• Reports directly to Goodwill SOLAC's President and CEO and is responsible for the management, supervision and coordination of all workforce development staff, programs, and service delivery systems to assure job training and job placement outcomes are achieved for participants.
• Provides supervision and day-to-day guidance to the Workforce Development Director of Programs and other workforce development staff who do not report to the Director of Programs or Director of Innovation and Funding.
• Acts as official agency representative to various local American Job Centers of California (AJCC), governmental referring agencies, Chambers of Commerce, and other entities as assigned by the President and CEO.
• Provides administrative support to the Goodwill Workforce Development Committee (WDC) and assures the charges and responsibilities of the WDC are completed in a timely and efficient manner.
• Provides similar support functions to other agency committees or workgroups as assigned by the President and CEO.
• There is some travel required to the various AJCCs, local training sites and to other related business sites.

Exemplary Duties / Responsibilities

Planning and Development Functions

• Responsible for ensuring implementation and integrity of all workforce development employment training, placement and retention programs.
• Responsible for on-going review of division program needs and delegates the development of employment training curriculums and employment placement/retention programs to division staff as appropriate.
• As assigned by the agency's President and CEO, is the point person with Department of Rehabilitation (DOR), Department of Labor (DOL), and other funding agencies to determine and facilitate the curriculum approval and implementation process.
• Establishes and maintains contacts with local businesses to ensure integrity of division programs and outcomes/objectives.
• Along with the Director of Innovation and Funding and the agency's consultant grant writers, determines which funding opportunities to pursue to underwrite the various workforce development job training and job placement programs.
• Is responsible for the provision of agency expectations and code of conduct, as well as program follow-up to any organization collaborating with this agency in the provision of employment training programs for participants.
• Prepares annual Division budget based on data and guidance provided by the agency's President and CEO with submission of proposed budget to the agency's Board of Trustees for final approval.

Training and Coordination Functions

• Is responsible for the coordination of employee development training for all workforce development staff.
• Provides consultation and technical assistance for all workforce development staff to improve employment training and placement programs and other workforce development services offered.
• Responsible for the provision of workforce development employee training that includes, but is not limited to, Commission on the Accreditation of Rehabilitation Facilities (CARF) standards, AJCCs, DOR, DOL and other referral agency guidelines.

Quality Assurance Functions

• Responsible for developing standards, evaluation procedures, and tools for reviewing and monitoring the overall quality and effectiveness of employment training, placement and retention programs as per CARF, Goodwill SOLAC, and other funding sources' regulations.
• Coordinates and, as appropriate, participates in periodic monitoring and evaluation of division programs.
• Generates quarterly and annual reports as to the effectiveness and outcomes of employment training, placement and retention programs and forwards recommendations for program improvement to the President and CEO and the WDC.
• Is responsible for maintaining all necessary statistical information on participants and division programs.

Supervisor Functions

• Is responsible for the on-going supervision of all division staff and provides daily supervision of the Director of Programs and/or Director of Innovation and Funding, along with other workforce development staff who do not report to them.
• Coordinates logistical assignments and completion of job duties for all staff as listed above.
• Coordinates and/or conduct performance evaluations, for all division staff.
• Ensure scheduling and execution of on-going staff meetings and in-services on at least once a month basis with sign-in sheets and minutes kept of all meetings and in-services.

Employment Standards

Education/Experience

Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

• A bachelor's or master's degree in planning, education, social science or health discipline, a master's degree is desirable.
• Seven years of experience in a health or social services agency, at least four years of which must have been in a senior leadership capacity.
• Seven years of experience with accredited, licensed, or certified educational or training programs.
• Professional expertise in serving persons with barriers to employment is a plus.

Traits/Characteristics

• Self-directed, decisive
• Team player, adapts to change
• Self-confidence, performs at the highest measure of competence
• Self-reliant, takes initiative
• Strong commitment to continue learning
• Strong leadership skills

Knowledge/Skills

To perform effectively in this position, the incumbent is required to have:

• Experience in supervising a diverse group of employees.
• Extensive knowledge of program planning and development
• Strong fiscal management and planning skills
• Strong organizational skills
• Ability to analyze data and write clear, accurate and concise reports, including proposals
• Ability to communicate effectively
• Strong computer skills
• Ability to collaborate with a team of professionals
• Working knowledge of CARF, DOR, DOL, and Regional Center regulations

Core Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Confidentiality

Understands and adheres to high level confidentiality in all work-related information discussions and information sharing in all meetings of the board, and by upper-level staff.

• Ethics and Values

Adherence to Goodwill SOLAC core values and beliefs during both good and bad times, acts in line with those values.

• Problem Solving

Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in a group problem solving situations; uses reason even when dealing with emotional topics, people, and/or situations

• Task Management

Communicates changes and progress; completes projects on time and budget.

• Technical Skills

Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others

• Customer Service

Responds promptly to customer needs; solicits employee feedback to improve service; responds to requests for service and assistance; meets commitments.

• Interpersonal Skills

Listens to others without interruption; keeps emotions under control; remains open to others' ideas and tries new things

• Verbal Communication

Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills effectively; participates in meetings.

• Teamwork

Balances team and individual responsibilities; exhibits objectivity and openness to others' views; welcomes feedback; contributes to building a positive team spirit; promotes inclusiveness, puts success of team above own interests; supports everyone's efforts to succeed.

• Diversity

Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment. Must be able to work with diverse cultures, as well as those with barriers to employment, inclusive of disabled populations.

• Inclusion and Equality

Inclusive shows respect and sensitivity for all differences, gender, sexual orientation, and culture. Promotes equality in all aspects of work-life at Goodwill SOLAC.

Licenses

• Valid California Driver's license and current automobile insurance.

This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor. Goodwill is a culturally diverse and inclusive organization.