Sr Engineer, IT Enterprise Operations

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!

The Sr Engineer, IT Enterprise Operations is responsible for day-to-day tasks functioning primarily as mid to upper tier support through all phases of project and hardware lifecycle. The Sr Engineer handles all aspects of the enterprise end-to-end network performance, with specific emphasis on ensuring efficient, reliable application and system services delivery to all constituents in the organizations.

Responsibilities

• Participate in architecture reviews with IT groups, ensure supportability requirements and standards are followed.
• Develop new standards to maintain or improve stability and scalability of the current network environment with specific considerations to sustainability and future-proof design.
• Research, identify, and recommend innovative and automated approaches for network and system administration tasks leveraging existing resources and provide economies of scale.
• Author documents that improve governance and librarianship with network-related architectures.
• Maintenance and administration of various systems: core network, wireless, and remote office network infrastructures, in production/development environments; resolve/report critical issues for resolution.
• Provide intermediate and advanced tier support for troubleshooting various network, application and systems trouble; support all network hardware.
• Install new and configure existing hardware in accordance with standards and project/operational requirements; contribute to and maintain system standards.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, systems and key processes, reviewing system and application logs, and verifying completion of network- related scheduled jobs.
• Perform network-related data backups and disaster recovery operations.
• Repair and recover from hardware, software, or circuit failures. Coordinate and communicate with impacted constituencies.
• General support of production systems.
• Apply patches and upgrades on a regular basis, and upgrade administrative tools and utilities according to defined policies and standards.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization.
• Ability to mentor junior and intermediate-level network administrators and engineers in all aspects of network design, operations, deployment, documentation and standards.
• Other duties and responsibilities as assigned.

Required

• Bachelor's degree in Engineering, Computer Science, Information Technology or related technical field of study from an accredited college or university. In lieu of degree, 5+ years of professional experience.
• 6+ years of professional experience in network administration.
• CCNP / JNCIP / JNCIS or relevant experience.
• Advanced experience with Firewall, Routing, Switching technologies (e.g. Juniper SRX and EX series products).
• Advanced experience with Aruba technologies (e.g. ClearPass, Fabric Manager).
• Advanced experience with SDWAN technologies (e.g. Velo Cloud).
• Advanced experience in various Network CLI languages such as Cisco, Juniper, Aruba.
• Advanced experience with routers, layer 2 and layer 3 switches.
• Advanced experience with Spanning Tree, VRRP, BGP, OSPF, iBGP, MPLS and VPN technologies.
• Advanced experience with wireless networking, RF and heat mapping tools.
• Advanced experience with network functions such as DHCP, DNS, AD, WINS and how to design and administer solutions, and troubleshoot problems related to network operations.
• Advanced experience with packet capture and analysis, span/mirror port strategy and related network monitoring tools.
• Intermediate experience with Windows operating systems from 2012R2 to current.
• Occasional travel to datacenters or support centers.
• Ability to work evenings and weekends as needed.

Preferred

• 10+ years of professional experience in network administration.
• Experience administering a distributed enterprise network, hosts and devices over 200+ sites.
• Experience with Palo Alto firewalls.
• Experience with large-scale network projects with national distribution.
• Experience with network-oriented enterprise storage solutions (iSCSI, FCoE).
• MCSE / MCSP level certification.
• AWS Associate level certification.

Knowledge/Skills/Abilities

• Advanced knowledge of POTS, DS1/T1, Fiber, GigE and 10GigE, VoIP, and SIP.
• Advanced knowledge of OSI Model, IP addressing, subnetting, VLAN, and routing.
• Advanced knowledge of 802.11x, 802.1x, and RF design.
• Advanced knowledge of load balancers and firewalls.
• Advanced knowledge of enterprise wireless technologies and security.
• Ability to multi-task effectively without compromising the work quality.
• Demonstrated excellent interpersonal, verbal and written communication skills.
• Detail oriented, organized, process focused, problem resolution, proactive, ambitious, customer experience focused.
• Ability to draw conclusions and make independent decisions with limited information.
• Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business community.
• Self-motivated, reliable, and work independently as well as part of a team.
• Possess the intellectual curiosity to work through ambiguity.
• Ability to manage change and do extremely well in a fast-paced environment under time constraints.
• Ability to take initiative and work effectively with individuals at all levels within the organization.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to effectively and succinctly simplify complex data and communicate information to leaders.
• Skilled in determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition Reimbursement
• 401K
• Paid time to volunteer in your local community

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Compensation Information

$117,000.00-$153,000.00 / Annually
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.