Sr. Engineer Manager

Join our mission to create a completely new, 100% digital bank that uses consumer feedback to truly meet customers' best interests. Jenius Bank, a division of SMBC MANUBANK, and a member of SMBC Group, is being built by a close-knit and fun-loving team of financial services professionals and technology experts who came together for the challenge of building a full-service digital bank from scratch. We're committed to doing it the right way for the customer and are growing rapidly. To learn more about our relationship to our parent company, visit our website.

The anticipated salary range for this role is between $134,000.00 and $196,000.00. The specific salary offered to an applicant will be based on their individual qualification, experiences, and analysis of current compensation paid in their geography and the market for similar roles at time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC MANUBANK offers a competitive portfolio of benefits to its employees.

Jenius Bank is strategically scaling up a portfolio of products and building extraordinary experiences. In 2023, we launched our first two products reaching $1 billion in deposits and over $700 million in loans, all before Jenius Bank's first anniversary. We don't plan to slow down, with ambitious growth plans and the capital necessary to execute a multi-year strategic plan. We have a start-up mindset paired with SMBC Group's 400 years of history. SMBC Group has more than 150 offices and 86,000 employees worldwide in nearly 40 countries and is committed to creating new business to better serve customers in the rapidly evolving digital environment. Join us on the journey that has caught the attention of the Banking Dive, and more to reinvent banking where smarter banking translates to a richer life.

Role Description

We are on a mission to build the best digital experiences for our customers, and we are looking for a VP - Partner Integrations Engineering for Credit Card ecosystem who can help lead this mission. You will be responsible for setting technical direction and managing partner integrations to create digital experience for Jenius Bank's customers. If you are passionate about challenging the status quo and building innovative new solutions, then we have an exciting opportunity for you!

Role Objectives: Delivery

• Develop and implement a comprehensive integration strategy for Credit Card that aligns with the digital bank's vision, goals, and vendor partnerships. Identify potential integration opportunities that enhance our digital banking services.
• Establish and maintain strong relationships with external vendors to understand their APIs and integration capabilities. Work closely with them to negotiate contracts, define SLAs, and ensure successful integration delivery.
• Lead and mentor a team of skilled integration specialists, providing guidance and direction to accomplish integration goals effectively. Foster a collaborative and productive work environment.
• Integration Project Management: Oversee end-to-end integration projects, from conception to implementation and post-launch support. Ensure projects are delivered on time, within budget, and meet quality standards.
• Ability to translate functional requirements to technical design and specs.
• Experience in designing, developing, and engineering solutions that require integration with various cloud services.
• Implement monitoring and reporting mechanisms to assess the performance and reliability of integrated systems. Analyze data and optimize integrations to enhance overall performance.
• Continuous Improvement: Drive continuous improvement initiatives to enhance integration processes, reduce operational inefficiencies, and enhance the overall integration ecosystem.
• Communicate effectively with excellent verbal and written communication skills with a high degree of comfort with both large and small audiences -technical, as well as business.

Role Objectives: Interpersonal

• Determining causes of operating errors and taking corrective action
• Lead effectively through outcomes rather than tasks.
• Possess a deep understanding of various APIs, data formats, and integration methodologies. Stay up to date with the latest industry trends and advancements to drive innovation within the digital bank.
• Identify potential risks and challenges associated with integrations, and develop mitigation plans to safeguard the bank's data, systems, and reputation.
• Ensure all integrations comply with relevant regulatory requirements, industry standards, and best practices. Collaborate with the security team to safeguard customer data and prevent data breaches.
• Collaborate with IT systems architect to execute system designs.
• Coordinate incident response with all engineers and system owners during outages. Partner with application, web administration, database and other development focused teams to create infrastructure plans and review system performance.

Role Objectives: Expertise

Demonstrate comprehensive understanding of IT infrastructure hardware, cloud service platforms, operating systems, virtual environments and configuration tools. Display expertise with application integration, update and change management, database design and structures, system deployments and automated reporting and monitoring tools. Exhibit knowledge of regulations regarding data security and retention, anti-virus tools and protection models, network security and access protocols, and firewall configurations. Show ability to manage and prioritize projects across multiple functions and divisions and manage incident response while providing clear communications to affected parties.

Qualifications and Skills

• 7+ years of hands-on technology experience
• 5+ years of experience in leading engineering teams.
• 4+ years of credit card platform management experience leveraging multiple enterprise technologies.
• Experience working with cloud-based 3rd Party service providers.
• Hands-on experience in Microservices architecture and cloud-based API integrations
• Experience in container-based development and orchestration such as Docker/Kubernetes etc.
• Experience in cloud infrastructure - Azure/GCP/AWS
• Experience in building highly available large-scale enterprise-wide systems collaborating with technology and product teams.
• Experience is orchestrating integrations with various systems internal and 3rd party systems.
• Proficient with agile/scrum, continuous integration, automated configuration management, test driven development, and data center/cloud automation.
• Analytical mindset with the ability to make data-driven decisions.
• Visionary mindset with the ability to innovate and drive digital transformation.

Additional Requirements

D&I Commitment

Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.

EOE STATEMENT
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.