Sr. Investigator, Employment Practices

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today's technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA's ENERGY STAR Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People| Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The Employment Practices function at Samsung is responsible for conducting prompt and thorough investigations of workplace complaints. In addition, this team provides guidance to leadership and employees across the Samsung organization on company policy, practices, and state/federal employment laws, as well as counsel on employment best practices. At Samsung, we're constantly looking for talented individuals who can deliver the caliber of service our company requires. Reporting to the Senior Director, Employment Law, the Senior Investigator, Employment Practices, will lead efficient, ethical, and professional investigations across Samsung and our affiliates in partnership with our Legal, Compliance and Human Resources teams.

The Senior Investigator, Employment Practices role will also serve as a regional advisor to our affiliates, providing direct support and counseling on their employee relations and investigation needs and acting as a center of excellence to share resources and best practices. This role will also facilitate training programs and host roundtable discussions for Human Resources leaders at Samsung affiliates to provide support and build cohesive collaboration across the region.

Accountability and Ownership will include, however, not be limited to, the following:

• Conduct efficient, ethical, and professional investigations across all business organizations, including intake and fact-finding interviews used for addressing, among other things, alleged policy violations; discrimination, harassment, and retaliation complaints; sexual harassment; and other unlawful conduct
• Lead complex employee relations investigations and summarize findings and mitigation opportunities in written reports
• Develop and lead best-in-class employment practices strategies to address employee relations issues in the organization
• Proactively address and manage employee relations issues to mitigate any adverse impact on the business
• Act as the point of contact for advice, mentorship, and counsel on investigation issues with business leaders, internal centers of excellence, Human Resources Business Partners (HRBPs), and Human Resources leaders at Samsung affiliates
• Responsible for organizing investigation data and reports in a manner that allows for analysis of trends and reporting using the company's case management system
• Partner closely with HRBPs to directly support their organization to drive recommendations based on investigations, deliver investigative training, and gather data/metrics to drive process improvements
• Prepare timely and accurate analytical reports on investigation issues and trends
• Assist in developing and implementing a standardized investigative process across the region
• Research, design, and implement best-in-class practices in Employment Practices group to advance effective investigations, stakeholder engagement, and program and policy implementation
• Develop policies, procedures, and programs to promote fair and efficient administration across employees to reduce legal risk. Assist top leaders and division leaders with employee relations issues
• Provide guidance and training to supervisors, managers, and Human Resources personnel on employee relations issues, as well as help them navigate more complex issues that arise.
• Ensure that case management system and trackers are kept current

Skills and Qualifications

• Bachelor's degree in human resources, Industrial or Labor Relations
• 8+ years of professional Human Resources and/or employee relations experience
• Experience conducting internal investigations, drafting investigation reports and reporting to leadership
• Extensive knowledge of U.S. Federal, state, and local employment laws and trends
• Cross Functional Relationships: Knowledge of and ability to articulate to senior management the benefits of supporting cross-functional objectives to achieve the business plan
• Negotiation: Exploring alternatives and positions to reach outcomes that gain all parties support and acceptance; striving for outcomes that are a win-win for all parties involved
• Resiliency and ability to thrive in a fast-paced environment
• Effective communication skills - written, verbal and listening skills
• Ability to explain complex and/or confidential information and communicate with all levels of management; high-quality document and report preparation
• Problem solving and critical thinking
• High level of judgment, calm presence and stress management capabilities
• Collaborative skills and the ability to work effectively with others
• Organizational savvy - ability to be a credible advocate and manage ambiguity while building strong relationships with leaders in the organization

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.