Sr. IT Engineer

Inmarsat Government is a wholly-owned subsidiary of Viasat, Inc., responsible for the organization's leadership position in the U.S. government market.

Join our innovative IT Operations team at Inmarsat Government, where you'll play a pivotal role in maintaining and evolving the robust infrastructure that supports our critical operations. As a Senior IT Engineer, you'll work with cutting-edge technologies to ensure efficiency, security, and operational excellence. We are looking for a self-motivated, detail-oriented professional with strong organizational and communication skills who thrives both independently and as part of matrixed project teams.

Responsibilities

Systems Administration and Support

• Administer and monitor Windows and Linux environments, both on-premises and cloud-based.
• Manage Active Directory, DNS, DHCP, group policies, and multi-site, multi-forest configurations.
• Maintain backup and disaster recovery solutions for infrastructure and endpoints.
• Share responsibilities for administration, maintenance, monitoring, and optimization of VMware environments, including guest OS, vSphere , virtual SAN infrastructure.
• Create and manage virtual machines (VMs) with Windows and RHEL operating systems, ensuring proper configuration, deployment, and performance.
• Install, configure, and maintain third-party applications to ensure compatibility, performance, and security across the IT environment.
• Provide remote and on-site support for systems deployed at different data centers.

Automation and Optimization

• Automate patch management, software deployment, and corporate application installations.
• Streamline repetitive tasks using PowerShell, Unix Shell, Python, or similar scripting tools.
• Monitor and manage compliance with system patching policies, coordinating maintenance activities through ServiceNow.

Project Leadership and Collaboration

• Lead and participate in cross-functional teams to design, implement, and support new systems and technologies.
• Research and evaluate emerging technology trends, creating business cases for their adoption.
• Participate in disaster recovery and continuity of operations planning, with regular testing and documentation updates.

Documentation and Reporting

• Create and maintain detailed documentation of the environment, updating ITSM tools as changes are made.
• Develop and follow standard operating procedures and checklists to ensure consistent performance.
• Provide outage after-action reports, including root cause analysis and remediation tasks.

Other Responsibilities

• Work on multiple concurrent projects, prioritizing and completing tasks effectively.
• Respond to escalations from the Help Desk team and ensure timely resolution.
• Share after-hours on-call rotational duties with the team.
• Perform other duties as assigned.

Required Skills and Knowledge

Core Technical Skills

• Expertise in VMware vSphere and related tools like vRealize and RecoverPoint
• Expertise in Windows Server (2016, 2019, 2022, and 2024), Linux distributions (RHEL, CentOS, Ubuntu), and Windows desktop environments (Windows 10 and later).
• Experience creating and managing virtual machines with Windows and RHEL operating systems.
• Proven ability to install, configure, and maintain third-party applications in a secure and efficient manner.
• Experience with application package creation, software patching, deployment, and compliance reporting.

Security and Compliance

• Strong understanding of network security and system hardening practices.
• Experience implementing IAVA patches and managing antivirus/malware solutions.

Other Skills

• Scripting and automation using PowerShell, Unix Shell, Python, or similar tools.
• Strong documentation and organizational skills.
• Proven ability to manage and lead matrixed teams effectively.
• Familiarity with ITSM functions, preferably ServiceNow
• Strong working knowledge of Azure (GCC-H preferred) and MFA tools such as RSA, DUO and Okta.

Qualifications

• 7+ years of experience with IT infrastructure, system operations, and administration.
• Industry certifications (e.g., VMware VCP, Microsoft MCSE, RHCSA) are highly desirable.
• Prior experience in the telecom industry is a plus.
• Must have or be able to obtain and maintain a DoD security clearance.

Why Join Us?

• Contribute to critical IT systems that support essential operations.
• Work in a dynamic, collaborative environment with a skilled and supportive team.
• Access opportunities for continuous learning, certifications, and professional growth.
• Make a direct impact by working on innovative projects and technologies.