Sr. IT Infrastructure Engineer
Apply NowCompany: Gibson Guitar Corporation
Location: Nashville, TN 37201
Description:
As the Senior IT Infrastructure Engineer, you will lead the management and enhancement of our organization's IT infrastructure. As a senior member of a team of dedicated IT professionals, you will play an important role in developing the strategy, and implementation of cutting-edge technologies to drive the growth and efficiency of our global manufacturing enterprise while maintain high availability and service levels of operational support.
Essential Functions
- Strategic Planning:Assist with the development and execution of a forward-thinking IT infrastructure strategy to align with business objectives and growth initiatives.
- Infrastructure Roadmap:Responsible for delivering and managing critical projects within the infrastructure and operations strategic roadmap.
- Operational Support:Manage Tier 1-3 support operations, ensuring timely issue resolution and customer satisfaction.
- Maintain infrastructure for high availability and optimal performance.
- Enhance operational processes and ensure technology alignment with organizational needs.
- Responsible for monthly server and desktop patching and updates.
- Infrastructure Optimization:Continuously evaluate and improve the IT infrastructure to ensure scalability, security, and reliability.
- Technology Integration:Stay abreast of emerging technologies and assess their potential to enhance our IT infrastructure.
- Security and Compliance:Ensure our IT infrastructure complies with all security and regulatory standards.
- Collaboration:Foster cross-functional collaboration with other departments to ensure IT solutions meet the needs of the business.
- Vendor Management:Collaborate with technology vendors and service providers to evaluate, source, collaborate, and manage IT solutions.
- Disaster Recovery\Business Continuity Planning:Develop, test and maintain disaster recovery plans to ensure business continuity.
- Project Delivery:Manage key project deliverables aligned with Infrastructure roadmap and help drive them to successful completion and delivering business value.
- Other duties as assigned.
Required Skills/Abilities
- Demonstrated experience in IT infrastructure management.
- Profound knowledge of infrastructure technologies, cloud services, network architecture, and virtualization. Technologies include Microsoft Server, Active Directory, VMWare, Veeam, Cisco Meraki, Pure Storage, Linux, Microsoft SQL, O365 and Microsoft Azure.
- Outstanding project management skills.
- Strong problem-solving and decision-making capabilities.
- Industry certifications such as CCNA, CompTIA Security+, or ITIL are advantageous.
- Familiarity with IT infrastructure in the manufacturing sector is a plus.
Required Education and Experience
- Bachelors degree in information technology or equivalent work experience.
- 5+ years of IT infrastructure design, support and maintenance experience.
Essential Knowledge
- Willingness to solve complicated problems and see projects through to completion.
- Team-oriented attitude to mentor other colleagues and departments with technical problems.
- Strong interpersonal communication and relationship-building skills.
- Ability to manage time and effectively prioritize numerous projects at one time.
- Excellent communication and interpersonal skills.
Personal Qualities
- Passionate about working and winning in a team environment.
- Results oriented and driven, with a track record for delivering to plan.
- Flexibility to adapt quickly to changing circumstances.Able to proactively question and challenge to prioritize and identify solutions in timely manner.
- Clear and logical thinker.
- Relish working in a company with a diverse, challenging, and fast paced environment.
Travel Requirements
- This position is mostly office based but may involve irregular travel.
- Reliable transportation as position supports multiple local craftories.
Physical Demands
- Basic physical stances and actions (sitting, standing, walking).
- Occasionally move boxes and equipment weighing up to 50 pounds.