Sr IT Merchandising Systems Analyst

Company Description

At National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National Vision is one of the largest optical retail companies in the United States with over 1,200 stores. We operate four retail brands: America's Best Contacts & Eyeglasses, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

We are hiring for a Sr IT Merchandising Systems Analyst to join our growing team!

The Senior IT Merchandising Systems Analyst supports the Merchandising team and their associated functions, including product maintenance, pricing, order management, and replenishment. The ideal candidate will have experience in Retail Merchandising, with a strong background in business process design, functional support, and technical problem-solving.

Job Description

What Would You Do? The Specifics.

• Act as a liaison between the Merchandising business team and IT to ensure systems align with business needs.
• Provide functional support for Merchandising systems, troubleshooting issues, and identifying opportunities for enhancement.
• Collaborate with business stakeholders to gather, document, and analyze requirements for system improvements.
• Support product maintenance, pricing strategies, order management processes, and replenishment functions through system optimization.
• Assist in developing and enhancing automation solutions to streamline Merchandising workflows.
• Perform system testing, validation, and user training for new enhancements and implementations.
• Partner with vendors and internal IT teams to manage system upgrades and integrations.
• Ensure data integrity and accuracy within Merchandising applications.
• Provide insights and recommendations for system performance improvements based on business needs and industry best practices.
• Document system processes, configurations, and troubleshooting guidelines.
• Work with cross-functional teams to translate business needs into technical solution

Qualifications

Work Experience

• 6+ years Experience in Retail Merchandising Systems with exposure to procurement, product lifecycle management, pricing, order management, and replenishment processes. ((Required))
• 6+ years Experience with ERP, Merchandising, or Retail Management Systems (e.g., Oracle Retail, SAP Retail, Manhattan, Blue Yonder, etc.). ((Required))
• 6+ years Experience managing system enhancements, testing, and training. ((Required))
• 6+ years Experience in system integrations and API configurations. ((Required))
• 6+ years Strong understanding of Merchandising business processes and best practices. ((Required))
• 6+ years Proficiency in SQL, reporting tools, and data analysis for troubleshooting and process automation. ((Required))
• 4-6 years Knowledge of cloud-based merchandising solutions. ((Preferred))
• 4-6 years Familiarity with healthcare related products. ((Preferred))
• 4-6 years Familiarity with automation tools and scripting languages. ((Preferred))

Education

• Four year college degree or equivalent experience. Bachelor's degree in computer science, Information Technology, Business, Retail Management, or a related field. (Required)
• Master's Degree MS or MBA (Preferred)

Licenses, Certifications, Professional Affiliations

• Project Management experience or certifications (e.g. PMP, Agile, Scrum) ((Preferred))
• Retail industry certifications related to merchandising systems ((Preferred))

Additional Skills

• Strong problem-solving, analytical, and communication skills. (Required)
• Ability to work independently and in a team-oriented environment. (Required)
• Ability to manage multiple priorities in a fast-paced environment. (Required)
• Analytical thinker who can bridge the gap between business requirements and system capabilities to drive efficiencies through automation and process improvements. (Required)

Additional Information

Taking Care of our People!
We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates. We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

#LI-SH1

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.