Sr Manager. Analytics Developer

Your Opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

Data, Analytics, and Insights (DAI) is a department of 150 team members focused on firm-wide strategic decision support, client behavior diagnostics, advanced analytics, market research, client loyalty, management reporting, and client and prospect data management. Our mission is to help Schwab challenge on analytics in particular, to serve our clients and cultivate their loyalty by understanding their needs and goals better than anyone and make strategic decisions in a data-driven, fact-based, sophisticated manner. Our services are in heavy demand due to our reputation for accuracy, strong business insight, outstanding productivity, and attention to detail.

Job Summary

• Act as an internal strategy consultant to internal partners to understand the challenges they face, form proactive, data-driven approaches, and implement quantitative analyses to inform business decisions
• Create analytical models, such as customer segmentation, experience impact analysis, and test and control designs to evaluate business decisions and opportunities
• Lead efforts in providing business performance visibility maximising highly scalable, modern business intelligence platforms to drive business results
• Collaborate with product, business, and engineering partners to gather requirements, hypotheses, identify success metrics, and determine feasibility of analyses in current and future states
• Work purposefully toward engineering optimal solutions to support both short- and longer-term priorities, with solutions ranging from traditional to more modern, interactive business intelligence and analytic tools
• Create and deliver high-impact presentations in PowerPoint and clearly communicate methodologies and results in a concise, easy-to-understand fashion to drive action
• Create and maintain technical documentation (in Confluence) around analyses and dashboards
• Develop domain expertise around key Schwab systems
• Collaborate with internal DAI partners to deliver best-in-class and comprehensive solutions
• Build strong partnerships with business partners to align, prioritize, and integrate our efforts

What you have

• 8-10+ years of full-time work experience, including 7+ years in an analytical or data science role
• Superior analytical skills, creativity in problem solving, and attention to detail
• Must be able to translate business requirements into SQL 'from scratch' without the assistance of a code generating tool and able to understand existing complex SQL
• Experience using and reconciling data across multiple source systems
• Experience with clickstream data and web analytics platforms (e.g: Google Analytics, Adobe Analytics) strongly preferred
• Hands-on experience developing, maintaining, and enhancing dashboards using Tableau
• Effective communication skills, both written and verbal, as well as the ability to develop concise and effective presentations tailored to specific audiences
• Strong relationship building and collaboration skills, especially in multi-functional teams
• Proficient in Python or R programming and SQL skills
• Financial Services experience preferred
• Strategy or Management Consulting experience