Sr Manager, Lennar Connectivity Services

Senior Manager, Lennar Connectivity Services

We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

Responsible for support of Lennar Connectivity Services, Business Operations and Contract Administration. Report to the VP Business Operations to manage Internet Service Providers (ISP's) to timely install new services in Lennar Communities. This is a managerial position that interacts with various levels of the organization.

Your Responsibilities on the Team

• Prepare weekly/monthly call reports/spreadsheets and compile information packages to ISPs at the direction of supervisor and/or manager.
• Lead Lennar Division calls to gather community information and strategically address any challenges that may arise.
• Maintain shared folders with Lennar Divisions, ensuring the most relevant and updated ISP documentation is shared with the teams (audit and archive folders yearly).
• Ensure all amendments with ISP's are recorded and updated in appropriate Lennar systems.
• Obtain all information necessary from the Lennar Division to complete the contract administration process.
• Conduct monthly audits for status of projects from the ISP's.
• Continuously build and develop relationships with ISP and Lennar Division partners.
• Responsible that all proper documentation is completed (ex. marketing or access agreements).
• Act as liaison between the ISP and Lennar Division to ensure on time connectivity within the approved schedule.
• Drive collaboration and encourage Lennar Divisions to leverage national ISP agreements that drive door fee revenue, cost avoidance and proper insurance coverage from ISP's.
• Lead the preparation and distribution of closing reports in a timely manner.
• Review and critique ISP contracts for proper provisions and appropriate timelines.
• Act as liaison with outside and inside counsel, and Lennar Division management regarding national and other ISP agreements.
• Gather, analyze, track, and evaluate financial data and milestone data for incentives or other features of ISP contracts.
• Investigate and stay apprised of business events with ISP partners.

Requirements

• Minimum 5 years' experience in land development or site construction.
• College Degree in relevant field required.
• High degree of proficiency with Microsoft Office.
• Valid driver's license with a good driving record.
• Valid auto insurance coverage.
• Strong written and verbal communication skills.
• Good interpersonal skills and ability to communicate effectively.
• Ability to relate and communicate across the organization, from field associates, up to and including senior management.
• Working knowledge of MS Suite tools and other software such as Word, Excell, and Teams.
• Proactive approach to problem solving with initiative to follow through.
• Ability to multi-task while maintaining strong attention to detail.
• Must possess professional attitude to represent company in a positive manner.

Physical & Office/Site Presence Requirements:

This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. This position may require travel. The Associate may be required to perform field community and data center visits.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.