Sr. Manager, QA

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture, please click here: Kaseya Culture .

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.

WHAT YOU'LL DO:

• Lead and Mentor:
  Oversee the QA team, providing guidance, mentorship, and leadership to ensure alignment with company goals.
• Develop QA Strategies:
  Establish and implement quality assurance processes, standards, and performance metrics to maintain high-quality deliverables.
• Testing Oversight:
  Manage both manual and automated testing strategies to ensure thorough and efficient quality checks.
• Cross-Department Collaboration:
  Work closely with product, development, and operations teams to align quality goals with overall business objectives.
• Ensure Compliance:
  Maintain adherence to regulatory and industry quality standards, conducting regular reviews and updates.
• Risk Management:
  Conduct risk assessments and lead initiatives to improve overall product quality.
• Reporting:
  Generate comprehensive QA performance reports and communicate findings to stakeholders.

WHAT YOU'LL NEED:

Experience and Skills:

• Educational Background:
  Bachelor's degree in Computer Science, Engineering, or related field.
• QA Management Experience:
  Proven track record in a QA management role with a focus on building and scaling quality processes.
• Quality Assurance Expertise:
  Strong knowledge of QA methodologies, tools, and best practices, including experience with automated testing frameworks.
• Leadership Skills:
  Excellent leadership and team management abilities, with a demonstrated capacity for problem-solving and effective communication.

Preferred Skills:

• Certifications:
  Certification in Quality Management or related fields, such as ISTQB.
• Agile/Scrum Experience:
  Familiarity with Agile/Scrum methodologies and practices is a significant plus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Team Leadership:
  Manage the QA team's day-to-day activities, ensuring alignment with organizational goals and fostering a high-performance culture.
• Process Implementation:
  Develop and implement standardized QA processes to ensure consistent quality across products and projects.
• Testing Strategy Management:
  Oversee and refine manual and automated testing strategies to optimize efficiency and effectiveness.
• Compliance and Risk Management:
  Ensure products meet regulatory and industry standards, performing risk assessments and driving quality improvements.
• Stakeholder Communication:
  Maintain clear communication with stakeholders by generating and presenting performance reports and quality metrics.

WHAT YOU'LL BRING:

• Deep QA Knowledge:
  Expertise in quality assurance methodologies and tools, with a focus on automation.
• Strong Leadership Abilities:
  A proven ability to lead teams, resolve challenges, and drive high-quality outcomes.
• Collaborative Mindset:
  Excellent interpersonal skills for working with cross-functional teams and managing stakeholder expectations.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.