Sr. Manager Technology Services

Overview

Location: Hybrid ( 3 days remote, 2 days onsite )

Job Type: Full Time / Permanent

Work Authorization: No sponsorship

The A.C. Coy company has an immediate opening for a Senior Manager of Technology Services. Ideal candidates must have a Bachelor's degree or equivalent experience, 10+ years of experience, prior management or supervisory experience and experience working in a cloud environment.

Responsibilities

• Assist the Director of IT to develop and implement policies and procedures related to the usage and operations of on-premises and cloud storage technology
• Responsible for the vision, design, installation, and administration of computing and data storage resources and related management software in support of data intensive global operations specifications
• Manage all staffing aspects of the Backup & Storage Management and Patching Services team, including hiring, motivation, and ongoing management, and oversight of performance management
• Develop, manage, measure and report on key performance indicators and Infrastructure metrics
• Lead a team that oversees the patching activities of computing engineers, administrators, and support staff to ensure they are working effectively and efficiently to patch systems
• Provide technical leadership to develop business plans and/or lead solutions to complex technical problems across the Enterprise including database, network, storage, in house and third party developed applications
• Conduct problem analysis to improve Backup & Storage Management and Patching Services efficiencies and share best practices across the organization
• Conduct high level technical and operational trending analysis to direct staff to conduct continuous improvement across computing Infrastructure systems and applications
• Provide leadership for system administration functions of server administrators, and in support of network, storage and database administrators, related business areas and application teams

Qualifications

Education:

• Bachelor's degree or higher in Computer Science, Computer Engineering, Information Science or related field; or equivalent work experience required

Experience Required:

• Experience in the analysis, development and implementation of systems and/or technology - 10+ years
• Management or supervisory experience (manage people, budgets, hiring process, hiring projects)- 3+ years
• Ability to be hands on technical if necessary
• Experience working in a cloud environment or managing a cloud migration
• Technology knowledge: Cloud Computing, Windows Server Administration (ex: 2019, 2022), Linux Server Administration (ex: RedHat, Oracle), Azure, Microsoft O365, VMWare, Hyperconverged Computing, Storage Administration, Backup & Recovery technologies, and MS Teams