Sr Mgr. Merch Ops & Analytics
Apply NowCompany: Fanatics
Location: Jacksonville, FL 32210
Description:
Job Description
Key Responsibilities:
Lead special merchandising operations and vendor compliance projects, managing 2-10 initiatives simultaneously.
Partner with cross-functional teams to implement bulk updates, resolve root-cause issues, and communicate operational changes.
Reduce inactive inventory by collaborating with PCM and buying teams to improve product availability.
Develop and implement processes to prevent future inefficiencies, track performance, and drive improvements.
Serve as a super user for 5+ internal merchandising tools.
Train merchandising teams on system updates, including Purchase Order Creation & Maintenance, Return to Vender, and Trouble SKU process.
Work with system owners to enhance functionality, improve vendor compliance, and streamline receiving processes.
Build relationships across teams and vendors to ensure seamless execution of merchandising initiatives.
Qualifications:
4+ years of experience in retail, supply chain, or operations.
Strong analytical, organizational, and problem-solving skills.
Experience with PO/ERP/PLM systems.
Proficiency in MicroStrategy (or similar BI tools) and data visualization.
Advanced Office365 skills; basic SQL knowledge for database querying.
Bachelor's degree or equivalent experience.
Ability to thrive in a fast-paced, high-stress environment.
Knowledge of professional, collegiate, and international sports preferred.
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
Build Championship Teams
Obsessed with Fans
Limitless Entrepreneurial Spirit
Determined and Relentless Mindset
Key Responsibilities:
Lead special merchandising operations and vendor compliance projects, managing 2-10 initiatives simultaneously.
Partner with cross-functional teams to implement bulk updates, resolve root-cause issues, and communicate operational changes.
Reduce inactive inventory by collaborating with PCM and buying teams to improve product availability.
Develop and implement processes to prevent future inefficiencies, track performance, and drive improvements.
Serve as a super user for 5+ internal merchandising tools.
Train merchandising teams on system updates, including Purchase Order Creation & Maintenance, Return to Vender, and Trouble SKU process.
Work with system owners to enhance functionality, improve vendor compliance, and streamline receiving processes.
Build relationships across teams and vendors to ensure seamless execution of merchandising initiatives.
Qualifications:
4+ years of experience in retail, supply chain, or operations.
Strong analytical, organizational, and problem-solving skills.
Experience with PO/ERP/PLM systems.
Proficiency in MicroStrategy (or similar BI tools) and data visualization.
Advanced Office365 skills; basic SQL knowledge for database querying.
Bachelor's degree or equivalent experience.
Ability to thrive in a fast-paced, high-stress environment.
Knowledge of professional, collegiate, and international sports preferred.
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
Build Championship Teams
Obsessed with Fans
Limitless Entrepreneurial Spirit
Determined and Relentless Mindset