Sr. Process Engineer

Job Summary:

The Senior Process Engineer at Daiso USA is responsible for designing, implementing, and improving warehouse operations and processes within the retail environment. This role involves analyzing and optimizing workflows, improving productivity, enhancing quality control measures, and ensuring the effective use of resources. The Senior Process Engineer will collaborate with cross-functional teams to drive continuous improvement initiatives and contribute to the company's operational excellence.

Supervisory Responsibility:

This job has no direct supervisory responsibilities, but the Senior Process Engineer will serve as a mentor and provide leadership on process improvement projects.

Essential Job Functions:

Process Improvement (40%)

• Analyze and evaluate current warehouse processes to identify inefficiencies and areas for improvement.
• Design and implement new processes that improve workflow, increase productivity, and reduce costs.
• Conduct time and motion studies to develop data-driven solutions for process optimization.
• Lead continuous improvement initiatives utilizing Lean, Six Sigma, or other industry best practices.
• Collaborate with warehouse managers and team leaders to prioritize process improvements based on operational goals.
• Monitor and measure the success of implemented changes to ensure they deliver the desired outcomes.

Operational Efficiency (30%)

• Develop and implement key performance indicators (KPIs) to track the effectiveness of warehouse operations.
• Work with the Operations Manager to ensure that warehouse resources, including labor and equipment, are being used effectively.
• Ensure that all process changes comply with safety standards, regulatory requirements, and company policies.
• Provide training to warehouse staff on new processes and systems to ensure smooth implementation and high engagement.
• Coordinate with other departments (such as inventory control, shipping, and customer service) to ensure seamless integration of process changes.

Quality Assurance (20%)

• Collaborate with the Quality Assurance team to ensure that warehouse processes meet required quality standards.
• Implement root cause analysis for quality issues and develop action plans to prevent recurrence.
• Review and ensure that process documentation is accurate and up to date, including standard operating procedures (SOPs).
• Identify and implement improvements to reduce errors, defects, and return rates in the warehouse operations.

Data Analysis & Reporting (10%)

• Collect, analyze, and report data on warehouse performance, process effectiveness, and project results.
• Use data insights to make informed recommendations to senior leadership for future improvements.
• Develop and present regular reports on process improvement initiatives, project status, and outcomes.

Competencies:

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong leadership and cross-functional collaboration abilities.
• Expertise in Lean, Six Sigma, or other process improvement methodologies.
• Ability to design and implement data-driven process improvements.
• Project management skills with the ability to handle multiple initiatives simultaneously.
• High attention to detail and commitment to operational excellence.

Physical Demands:

• Ability to work in a fast-paced warehouse environment.
• Ability to sit, stand, and walk for extended periods as required by the job.
• Ability to lift or move objects up to 50 pounds.

Equipment Used:

• Personal computer
• Data analysis tools (Excel, Power BI, etc.)
• Warehouse management systems (WMS)
• Standard office equipment (phones, printers, etc.)

Software:

• Warehouse Management System (WMS)
• Data analysis software (Excel, Power BI, etc.)
• Email, word processing, and spreadsheet applications

Safety:

Follow Daiso USA safety policies and procedures to ensure a safe working environment.

Special Conditions of Employment:

• Employment is contingent upon successfully passing a pre-employment background check.

Qualifications:

• Bachelor's degree in Industrial Engineering, Operations Management, or a related field.
• 5+ years of experience in process engineering, ideally in a warehouse or retail setting.
• Proven experience with Lean, Six Sigma, or other process improvement methodologies.
• Strong project management experience with the ability to lead cross-functional teams.
• Advanced proficiency in data analysis and warehouse management systems.