Sr. Product Manager

Firework is the world's leading unified video commerce platform that empowers its global partners to personalize the customer experience and engagement at scale. Firework bridges the offline and online for a robust omnichannel immersive brand experience cultivating a deeper emotional human connection between our partners and their end consumers. We are customer-centric and inspired to win together offering total solutions with endless possibilities to help our customers increase purchases and conversions using the power of video. At the heart, we are a global and diverse team of "SuperSpark" creators, entrepreneurs, life-long learners, and data geeks driven by the future of authenticity to transform commerce. Firework has raised over $235M to date, with its latest Series B round led by SoftBank Vision Fund 2. Come reimagine the online customer experience with us.

Summary

Firework is the world's largest AI-powered video commerce solution. We are experiencing our highest growth to date and are looking for an entrepreneurial-minded Sr. Product Manager to lead product development initiatives, drive innovation, and deliver exceptional products that will enhance the customer experience and fuel our next phase of growth.

What you'll be doing

• Partner closely with Engineering, Design and other teams to define and drive the strategy, roadmap, development, and delivery of new product initiatives, features, and enhancements. Own the product development lifecycle from conception to launch.
• Conduct user research, market trends, competitive intelligence, and customer interviews to identify opportunities and better understand user needs and pain points for continuous product improvement
• Collaborate and build consensus with Sales, Marketing, and Customer Success on go-to-market strategies for product launches, ensuring successful adoption and market penetration
• Prioritize product features and enhancements based on customer needs, technical feasibility, and business impact. Make and influence data-driven decisions to guide the product development process.
• Monitor, track, and analyze product performance metrics, including usage data, customer feedback and financial KPIs to measure the success of product initiatives. Use insights to iterate on product features and improve business outcomes.
• Serve as the voice of the customer and business and maintain a deep understanding of customer needs and preferences while ensuring alignment with business objectives

We'll be excited if you have

• Bachelor's degree in computer science, business, or related field. Advanced degree a plus
• 7+ years of relevant Product Management experience, ideally growth-stage B2B SaaS focused on innovative, groundbreaking products
• Proven track record of successfully managing enterprise SaaS products from concept to launch, demonstrating a strong understanding of the product lifecycle and the ability to navigate complex projects to deliver optimal business results
• Super understanding of customer needs and experience leading user research, gathering feedback, and translating insights into product improvements
• Strong data analysis skills with the ability to gather and interpret data to drive product decisions and measure success metrics
• Excellent communication skills (listening, speaking, presenting) with the ability to clearly influence all technical and non-technical levels of the organization
• Advanced technical aptitude and able to work closely with engineering teams to guide product development
• Start-up entrepreneurial mindset and thrives in a hands-on team-oriented environment

As a hybrid office-centric company, we are looking for candidates in the Bay Area. The following represents the expected range of compensation for this role: The estimated pay range for this role is $150,000-$170,000. Other factors that impact compensation include stock options.

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate's starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate's skills and experience, market demands, and internal parity. Candidates may receive more information from the talent partner.

Don't hold back

We understand some candidates may see the above and not apply because they don't meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

By submitting your application, you acknowledge that you have read and understood Firework's Applicant Privacy Policy located at: https://firework.com/legal/applicantpolicy/.