Sr. Program Manager, CGLP and PIJD

Position Title:
Sr. Program Manager, CGLP and PIJD

Position Type:
Regular

Hiring Range:

$83,500 - $91,800, annual. Commensurate with experience

Pay Frequency:
Annual
POSITION PURPOSE:

Santa Clara University School of Law is seeking a highly organized and dynamic Sr. Program Manager, CGLP & PIJD to manage programs and operations for both the Center for Global Law and Policy ("CGLP") and the Public Interest J.D. program ("PIJD"). The Sr. Program Manager, CGLP & PIJD will dedicate 50% of their work hours to each program (CGLP and PIJD) and will formally report to the Director of International Programs, in the Center for Global Law & Policy.

The Center for Global Law and Policy (CGLP) is one of three Centers of Distinction within Santa Clara University School of Law. The Centers are hubs for teaching, scholarship, and student experiences - with affiliated professors, elective courses, programming, events, and co-curricular experiences. CGLP has 50 years of expertise and commitment to international and comparative law and offers expansive global programming. This role will be central to supporting the success of our international students, scholars, faculty, and alumni while coordinating various events, programming, and overseeing all administrative tasks. The Sr. Program Manager for Center Programs will work closely with the Associate Dean for Global Engagement, the Director of International Programs and other stakeholders to enhance student engagement with international law and ensure the smooth execution of various CGLP activities.

The Public Interest J.D. Program (PIJD) is one of two cohort certificate programs within Santa Clara University School of Law. The PIJD program is designed primarily for students who want to pursue legal careers in the government and/or nonprofit sectors, including students who are interested in criminal law, environmental law, human rights law, state and local government, racial justice, immigration law, and anti-discrimination law. Student participants are empowered to become effective advocates who can harness their law degrees to work for legislative and policy reforms and/or to serve marginalized and underrepresented clients. This role will be central to supporting the success of the PIJD cohort students. The Sr. Program Manager will work closely with the faculty co-Directors of the PIJD program and other stakeholders to enhance student experience and ensure the smooth execution of all PIJD activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Prospective and Admitted Student Processes and Support

PIJD Duties

• In collaboration with the PIJD co-Directors, Organize and hold admissions events to attract new candidates to the PIJD program
• Develop and execute innovative marketing strategies, including without limitation social media marketing campaigns, to raise awareness of the PIJD program
• Support Law School admissions office in open houses and admissions events where PIJD will be promoted
• Interface with Law School admissions office to answer prospective student questions and encourage PIJD applicants
• Participate in review of PIJD application materials, making admissions recommendations to co-Directors
• In collaboration
• with co-Directors, develop and execute a PIJD orientation session

CGLP Duties

Inbound students within CGLP include exchange students (visiting from an international partner university for 1-2 semesters) as well as international and global students within the JD and LLM degree programs.

• Oversee the application, admission, and onboarding process for inbound exchange students, ensuring a seamless transition into the U.S. academic and cultural environment.
• In collaboration with the Director of International Programs, organize and facilitate all global orientation programs, ensuring inbound students receive the necessary support for academic, social, and cultural adjustment and success.
• Manage the Peer Mentorship Program, pairing inbound students with mentors and providing continuous support to ensure a positive experience.
• Provide ongoing advising and support to inbound students, addressing and appropriately escalating any concerns regarding academic, social, and cultural adjustment.
• Act as a point of contact for inbound scholars, facilitating university proposal submissions, organizing their arrival, and helping them integrate into the academic community.

2. Current Student Engagement and Experience

PIJD Duties

• Act as first line of contact for questions and concerns from PIJD cohort
• Create and manage an online portal for PIJD students and advisors to facilitate completion of the certificate requirements
• Coordinate with the externship office to assist PIJD students in obtaining qualifying externships
• Support co-Directors in maintaining and expanding network of mentors for current PIJD students

CGLP Duties

• Serve as the initial point of contact for J.D. students interested in international law, promoting opportunities for engagement and involvement.
• Collaborate with affiliated faculty and other centers to organize programming, events, and initiatives that enhance students' academic experience and professional development.
• Coordinate with student organizations (e.g., International Law Student Association ("ILSA", Journal of International Law ("JIL") and clinical programs (e.g., International Human Rights Clinic ("IHRC")) and on campus partners (e.g., Office of Career Management ("OCM") to create avenues for student involvement, including advising, networking, and career development opportunities.
• Develop and manage the promotion and application processes for J.D. graduation Certificates in International Law, including working with the Associate Dean to evaluate course offerings on a regular basis.
• In collaboration with the Director of International Programs, foster a community of international law students by offering resources and support for extracurricular activities, research opportunities, and career placement.

3. Events and Programming

PIJD Duties

• Implement PIJD meet-ups for the cohort, including identifying topics and lining up speakers
• Attend Law School events to discuss PIJD with students, prospective students, alumni, mentors, and/or potential donors or helpers

CGLP Duties

• Collaborate with the Director of International Programs on events and programming activities
• Propose, develop, and manage a variety of events such as speakers, conferences, workshops, and site visits, aimed at enriching students' learning and professional growth.
• Coordinate with external partners, including law firms, embassies, international organizations, and academic institutions, to organize conferences, lectures, site visits and study tours.
• Develop and implement custom programming, including orientation and bridge programs for inbound students, as well as specialized certification programs, Continuing Legal Education (MCLE) programs and other content.
• Ensure the efficient planning, promotion, and execution of center events, ensuring alignment with the strategic goals of CGLP, as well as law school and university processes.

4. Operations, Data, and Stewardship

PIJD Duties

• Hire and manage student employee(s)
• Manage recordkeeping, administrative tasks, and reporting of PIJD-related data
• Create and distribute presentation materials and newsletters relating to PIJD
• Manage and maintain PIJD web presence including, social media and web page updates
• Manage and purchase supplies, gifts, equipment for the program
• Administer surveys for feedback relating to program
• Complete operational tasks such as arranging meetings and travel for faculty co-Directors and other constituents.

CGLP Duties

• Maintain and track data on students, alumni, and center events, ensuring the effective stewardship of our program's resources and activities as well as an ongoing sense of belonging and engagement.
• Create and manage tools to assess the efficacy of the center's programs, utilizing surveys, evaluations, and feedback mechanisms to refine offerings.
• Develop and implement strategies to track alumni engagement, identifying opportunities for alumni involvement, mentorship, and career support.
• Support the Associate Dean in tracking the success of the center's fundraising and stewardship efforts, preparing reports, and assisting with donor relations.
• Monitor and maintain a database of key metrics related to student participation, program outcomes, and overall program effectiveness.

PROVIDES WORK DIRECTION

To student workers

GENERAL GUIDELINES

QUALIFICATIONS

This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

Knowledge

• Understanding the importance of building strong internal and external relationships.
• Strong hospitality and service orientation.
• Strong communication skills (spelling, grammar, oral and written communication).
• Understanding of higher education, legal education, international education strongly preferred.
• Understanding and commitment to public service and public interest missions strongly preferred.

Skills

• Proven record of stakeholder management and relationship building skills.
• Strong technical skills including data platforms, and Microsoft and Google products.
• Organized and flexible with ability to set priorities in a fast-paced and complex work environment.
• Program development, creation, and evaluation skills preferred.

Abilities

• Ability to work with confidential information.
• Ability to handle extremely detailed information.
• Ability to work effectively with senior-level executives.
• Ability to multitask in a fast paced work environment.

Education

• Bachelors' degree required. Advanced degree preferred.

Years of Experience

• 5+ years of program management or student services related experience required.
• Experience managing student cohort programs preferred.
• Experience working in a law school, or legal setting preferred.

PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

• Considerable time is spent at a desk using a computer terminal
• May be required to travel to other buildings on the campus
• Ability to lift and move moderately heavy objects, up to 50 pounds, safely.
• May be required to travel to domestic and international locations for conferences, recruiting, and / or partnership meetings

WORK ENVIRONMENT
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment
• Mostly indoor office environment with windows
• Offices with equipment noise.
• Offices with frequent interruptions.
• Potential Travel for periods of 1-2 weeks for conferences, recruiting, and / or partnership meetings (domestic and international

EEO Statement

Santa Clara University is an equal opportunity employer. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at www.scu.edu/title-ix. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.