Sr Sales Manager - Amazon
Apply NowCompany: Ghirardelli Chocolate Company
Location: San Leandro, CA 94577
Description:
WHO WE ARE
At Ghirardelli, we're on a mission to become a one-billion-dollar brand and beyond. We want to be every consumer's first choice of premium chocolate, and we believe we can do that through our products and the way we do business, which are all inspired by our brand commitment to Making Life A Bite Better. We are a company committed to both personal and professional growth and believe that each employee contributes directly to Ghirardelli's growth and success.
The Senior Sales Manager, Amazon is responsible for delivering sales and profit growth across all Amazon properties in the US, specifically Core 1P, 3P and Fresh. You will have direct P&L responsibility for one of Ghirardelli's fastest growing channels and will build our sustainable growth plan for Confections and Baking. This is a highly entrepreneurial role which requires strong financial acumen and a deep understanding of Amazon commercial strategy and supply chain.
At Ghirardelli, we're on a mission to become a one-billion-dollar brand and beyond. We want to be every consumer's first choice of premium chocolate, and we believe we can do that through our products and the way we do business, which are all inspired by our brand commitment to Making Life A Bite Better. We are a company committed to both personal and professional growth and believe that each employee contributes directly to Ghirardelli's growth and success.
The Senior Sales Manager, Amazon is responsible for delivering sales and profit growth across all Amazon properties in the US, specifically Core 1P, 3P and Fresh. You will have direct P&L responsibility for one of Ghirardelli's fastest growing channels and will build our sustainable growth plan for Confections and Baking. This is a highly entrepreneurial role which requires strong financial acumen and a deep understanding of Amazon commercial strategy and supply chain.
- Supervise and develop one direct report (Digital Commerce Analyst)
- Responsible for Wholesale 1P, 3P, Fresh
- Primary point of contact for Amazon Vendor Managers and Amazon Vendor Services (AVS)
- Act as resource for Professional Products division to ensure efficiencies in total brand's presence in the marketplace
- Lead development and execution of Ghirardelli strategy across all components of the Amazon flywheel (selection, traffic generation, customer experience, cost structure optimization)
- Lead Annual Vendor Negotiations (AVN) to maximize profitability
- Supervise day-to-day operations including inventory management, forecasting, pricing, advertising and content presence
- Oversee accuracy of customer financial plans in Trade planning system across 1P, 3P and Fresh
- Supervise Analyst in ensuring accuracy of Amazon product catalog to improve weekly ordering process and reduce chargebacks
- Perform root cause analysis to improve service levels and reduce cost to serve in partnership with Customer Service, Demand Planning and Supply Chain leads
- Partner with Senior Manager, Digital Commerce & Omnichannel Marketing to optimize AMS and DSP campaigns
- Collaborate with Content Manager to ensure execution and compliance of best-in-class PDP and Brand Store content
- Leverage digital shelf and sales & share performance metrics to maximize business opportunities