Sr SAP BASIS Support Engineer
Apply NowCompany: CyberCoders
Location: Newtown Square, PA 19073
Description:
Title: SAP BASIS Support Engineer/Troubleshooting specialist
Skills: Heavy exp with troubleshooting SAP BASIS environments
Salary: 120-220k base & annual bonus combined
Introduction & Why Join Us
Join leading software company known for its exceptional work culture, where respect, collaboration, diversity work-life balance, and career growth are top priorities. You'll be part of a rapidly growing division with significant investment and ample opportunities for internal advancement. If you're eager to play a pivotal role in a transformative journey, this is the place for you!
What You Will Be Doing
What You Need For The Position
Benefits
Bonus - Annually
Benefits
Skills: Heavy exp with troubleshooting SAP BASIS environments
Salary: 120-220k base & annual bonus combined
Introduction & Why Join Us
Join leading software company known for its exceptional work culture, where respect, collaboration, diversity work-life balance, and career growth are top priorities. You'll be part of a rapidly growing division with significant investment and ample opportunities for internal advancement. If you're eager to play a pivotal role in a transformative journey, this is the place for you!
What You Will Be Doing
- Service Delivery: Ensure quality service delivery, track KPIs and SLAs.
- Escalation Management: Respond quickly to escalations and take proactive steps to prevent them.
- Performance Assessments: Conduct performance assessments for SAP systems on Hyperscalers platforms.
- Support and Optimization: Assist with performance issues, develop optimization strategies, and oversee performance testing.
- Collaboration: Work with various teams to optimize system configurations and resource allocation.
- Documentation: Document test results and optimization processes.
- Monitoring: Monitor system performance, identify issues, and provide recommendations.
- Root Cause Analysis: Analyze service failures and performance issues, and implement continuous improvements.
- Automation: Streamline procedures with automation enhancements.
- Proactive Services: Provide proactive operation services and manage alert reduction programs.
What You Need For The Position
- Extensive experience (ideally 10+ yrs) troubleshooting issues in a SAP BASIS environment
- Experience with both public and private cloud platforms
- Netweaver, Business Objects, HANA, ABAP
- Strong communication skills
Benefits
- Vacation/PTO 3-5+ weeks
- Holidays 10+
- Medical, Dental, Vision
- Life, AD&D, STD and LTD insurance
- 401k - with employer match
Bonus - Annually
Benefits
- Vacation/PTO 3-5+ weeks
- Holidays 10+
- Medical, Dental, Vision
- Life, AD&D, STD and LTD insurance
- 401k - with employer match
- Bonus - Annually