Sr. SAP Sales and Distribution (SD) consultant
Apply NowCompany: Omni Inclusive
Location: Cary, NC 27513
Description:
Job Description :
Responsibilities
It is imperative the resources are experienced for at least 5 years in SAP with priority in the following process areas:
Responsibilities
- Assist end users on site with inquiries and incidents/problems
- Take ownership of problems until full resolution
- Provide solutions as appropriate on the spot
- Provide follow-up to the user on the status of the problem until resolution
- Verify problem resolution prior to closure
- Escalate the problem as required
- Record incident in the Panaya system
- Escalate issue resolution with Hypercare Command Centre and other NAMT Hypercare resources
- Provide advanced problem resolution for Level 1 problems as escalated
- Determine the functional area of the problem being reported, e.g. process, data, systems, training, etc.
- Provide detailed analysis of the problem
It is imperative the resources are experienced for at least 5 years in SAP with priority in the following process areas:
-
- Logistics and distribution
- Delivery processing
- Outbound delivery processing
- Shipping, (via Process Weaver)
- Returning goods to factory
- Plant Warehouse Management
- Inbound Processing
- Putaway Process
- Outbound Processing
- Stock Removal Process
- Goods Movements
- Shop floor Replenishment
- Physical inventory
- Cycle Counting
- Material Management
- Supply Planning
- Item Creation (via Fletch)
- Logistics and distribution