Sr Technical Program Manager

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Senior Technical Program Manager

Primary Responsibilities:

• Ensure predictable, consistent, and successful program delivery
• Provide a holistic view of the overall program to the organization and all stakeholders
• Create and maintain a consolidated timeline/schedule highlighting the major milestones and associated dates for program activities
• Identify and communicate program/project dependencies and impacts
• Put mechanisms in place to ensure on-going control of the program (Program Approach, Communication Plan, Risk Management, Issues)
• Define program governance outlining roles and responsibilities, decision rights, and clearly defined escalation path
• Ensure success criteria defined upfront to promote alignment and actively manage expected program outcomes
• Keep all stakeholders (internal and external) engaged in the program, aligned on expected outcomes and informed about what is occurring throughout program
• Communicate the program's progress on an on-going basis, ensuring transparency throughout program lifecycle
• Provide leadership and key stakeholders with the information and venues to make effective, timely decisions
• Knowledgeable about how the organize works; knows how to get things done through formal channels and informal network. Understands the culture of organization.

Qualifications:

• Bachelor's degree in business fields or equivalent work experience
• 10+ years of overall program or project management, implementation, and consulting experience
• 7+ years of technical program management
• 7+ years of experience in project or program management processes and methodologies, as well as project lifecycle
• Experience reporting information and hurdles directly to senior leadership
• Experience in driving large-scale change efforts
• Experience with matrix management of cross-functional processes and teams
• Stakeholder management skills, including the ability to develop and maintain strong working relationships and strategic partnerships with key stakeholders and client
• Experience in the financial services or banking domain

Possesses the following key skills/behaviors:

• Stakeholder Partnership:
  • Strong influencing and stakeholder management skills, ability to develop and maintain strong working relationships and strategic partnerships with key stakeholders/customers across client to maximize program effectiveness and influence
  • Poised and composed interaction with all levels of the organization (within Division), including senior-level audience
• Judgment:
  • Ability to practically apply program and project management concepts to facilitate the achievement of business objectives ensuring predictable, consistent, and successful program delivery
  • Ability to adapt to and work effectively within a variety of situations and with various individuals
• Team Leadership:
  • Proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate project team, set direction and approach, resolve conflict, deliver tough messages with grace
  • Ability to lead and influence with minimal direction from sponsor or manager
• Accountability & Commitment:
  • Ability to achieve program outcomes and stakeholder satisfaction
  • Ability to identify program obstacles and proactively mitigate risks. Escalates and resolves complex issues effectively
• Learning Agility:
  • Ability to quickly grasps complex concepts and conveys concepts in a way that is easily understood by others
  • Ability to incorporate feedback and adjust plans or approach
• Business Acumen:
  • Ability to provide a holistic view by coordinating with and monitoring all impacted business processes from initiation to delivery
  • Ability to explain the business rationale and benefits of change to client, including impacts to program
• Problem Solving:
  • Ability to identify, analyze and solve problems
  • Ability to effectively and quickly solve complex problems rather than symptoms
• Process Adherence:
  • Ability to engage in program initiating activities such as identifying stakeholders, identifying project management approach, defining roles and responsibilities, etc.
  • Ability to use proven program and project management methods and practices to facilitate the achievement of program outcomes
  • Ability to provide a complete view of the overall program to the organization and all stakeholders

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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