Stakeholder Engagement and Customer Success with Security Clearance

Duties This position is located in the Homeland Security Information Network (HSIN) Program of the Mission Systems and Services Division (MSSD) within Solutions Development Directorate (SDD), Office of the Chief Information Officer (OCIO), Department of Homeland Security (DHS) Headquarters. The employee in this position assists HSIN to ensure that the interests, needs, and expectations of partners are understood and addressed to support information sharing technology for homeland collaboration. The primary purpose of this position is to serve as the OCIO lead for all stakeholder-, advocacy-, and outreach-related activities. Requirements Conditions of Employment * Must be a current permanent Federal employee * Must have supervisory approval to apply to the Joint Duty Assignment. DHS 250-2 Application Form under "required documents" section. * Must NOT have any pending/outstanding disciplinary actions * Must have achieved a minimum of "meet expectations/proficiency" on latest performance appraisal/evaluation * Must be currently at the grade level of the detail. *No Temporary Promotion Opportunity* * The program does not apply to members of the Military service or contractors. Qualifications Qualifications required: * The incumbent establishes, revises, coordinates, implements, and advises on IT program planning and policies across component lines within DHS. Advises the OCIO, DHS Components, HSIN Executive Steering Committee, and leadership in meetings to address and resolve controversial matters impacting DHS IT policy decisions. Analyzes, develops, and reviews a variety of technical and complicated reports submitted by Component and other agency officials that involve significant IT policy issues affecting DHS, the private sector, international community, state, local, and tribal governments. * Assess and apply knowledge of pertinent laws, regulations, policies, and precedents which affect the use of program and related information sharing resources in the state, local, private sector, and tribal arena. Coordinate and communicate with counterparts of federal, state, local, private sector, tribal law enforcement, public safety organizations, and national level associations. Engage with federal, state, local, tribal, and critical infrastructure stakeholders for visibility on IT information sharing requirements, gaps, and priorities. Document stakeholder information sharing requirements; work across DHS and HSIN to increase collaboration on information sharing solutions against requirements. * Research and craft supporting, specific information and/or documentation for use in speeches, hearings, conferences, meetings, program reviews, and written responses to inquiries from State, local, tribal, territorial (SLTT) partners, DHS, the federal interagency, the Intelligence Community, and Congress. * Current experience (within the last 2-3 years) with professionals in federal, state, local, private sector, and tribal communities who understand the current operating environment, landscape, policy, and areas of concern, and who have significant relationships within law enforcement, homeland security community, and national level associations. Please read the following important information to ensure we have everything we need to consider your application: It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this Joint Duty assignment opportunity announcement. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated based on your resume. Please ensure EACH work history includes ALL of the following information: * Job Title (Include series and grade of Federal Job) * Duties (Be specific in describing your duties) * Name of Federal agency * Supervisor name, email, and phone number * Start and end dates including month and year (e.g. June 2007 to April 2008) Education EDUCATIONAL SUBSTITUTION: There is no educational substitution for this position. Additional information **DHS does not offer any additional benefits beyond that which the Federal employee is already receiving. If the position requires a security clearance, employees must have a SECRET or TOP SECRET clearance to placement AND must maintain that level of clearance while performing in the position. Selected applicants for a JDA are requested to fulfill the items below during the JDA. * Complete the DHS Joint Duty Assignment Progress Plan to include: * Phase 1: Establish assignment objectives within the first 30 days of the JDA. * Phase 2: Complete a self-assessment of the duties performed at the mid-point of the JDA. * Phase 3: Complete a final review within the last 30 days of the JDA. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using a job questionnaire based on the competencies or knowledge, skills, and abilities needed to perform this Joint Duty Assignment. If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. After reviewing your resume and supporting documentation, a determination will be made. You must submit the supporting documents listed under the required documents section of this announcement. Note: DHS continues to take necessary steps to keep our workforce safe amid the COVID-19 pandemic. If you receive a final Joint Duty Assignment offer to onboard, please complete the onboarding requirements and/or forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed. Required Documents 1. Resume: Do not include any personally identifiable information (PII) i.e., home address, social security number, or date of birth. Your resume must clearly demonstrate you have experience which meets the requirements of this position as outlined in the "Qualifications" section. 2. SF-50: Submit a copy of your official SF-50 (no text version) or other official "Notification of Personnel Action" document which shows the following information: * Your appointment in the Federal service * Tenure * Grade and Step * Full performance level If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position. 3. DHS Joint Duty Assignment Application Form signed by your supervisor. Please click on the following link to access the required form DHS Form 250-02 . How to Apply All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on 05/01/2025 to receive consideration. * To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and other supporting documents, and complete the questionnaire. * Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login , select the Application Status link, and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. Agency contact information DHS Joint Duty Program Email Address Department of Homeland Security Headquarters OCHCO/HRMS/MS #0170 6595 Springfield Center Drive Springfield, VA 20598-0170 US Next steps Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the selecting official for further consideration and a possible interview. We will notify you by email at various stages in the process. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a final JDA offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. Telework: Telework eligibility is based on the needs of the office and is subject to change. Additional information pertaining to your interest and availability for this position may be needed after the closing date of the Joint Duty Assignment vacancy announcement; therefore, a timely response to these requests must be adhered to in order to remain in consideration. Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request