Strategic Account Manager

Strategic Account Manager

We are Power Plus! A multi-industry leader in providing power when you need it, where you need it through intelligent and efficient power solutions.

We have built a 30-year reputation for excellence through our commitment to developing our people, providing exceptional, relationship-based customer service, and giving back to the community. We are a dynamic and entrepreneurial company looking for like-minded individuals to continue to grow and expand our services, and to contribute to our collaborative work environment.

If you have always wanted to really make a difference, have your contributions mean something, and work for a place where loyalty, integrity, and hard work still means something, then we want to hear from you!

SUMMARY

The Strategic Account Manager is responsible for growing revenue by generating leads, prospecting for new clients, and optimizing revenue opportunities within existing accounts. This position is required to regularly exercise independent judgment and decision-making skills to take ownership of assigned customers and attain revenue and profitability goals for the business segment.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.

• Maintain effective relationship with customers by communicating extensively over the phone, and via email in a professional manner.
• Identify prospective clients through engaging in lead generating activities as well as working with inside sales team/outside sales team, and initiate contact with prospective clients.
• Maintain relationships with existing client base, and propose additional services within the account.
• Develop strategic account plan to optimize revenue within each account.
• Direct the sales support team in activities to execute strategic plan.
• Provide data and analytics regarding key performance indicators, and ensure accurate reporting is available for internal and external client review.
• Collaborate regularly with colleagues to ensure all SLAs are being met and that customer satisfaction is high.
• Prioritize as required, which may require selecting from several alternatives, to best service the customer's needs.
• Resolve inquiries, investigate complaints, and alert team members to the existence of, and seeks resolution to, any issues pertaining to the account.
• Adhere to Power Plus! safety and quality standards

SUPERVISORY RESPONSIBILITES:

This job requires supervising the work product of others, delegating tasks, following up, and organizing workflow of subordinates.

COMPETENCIES/REQUIREMENTS:

• Analytical and problem-solving skills
• Strong oral and written communication abilities
• Field or construction scheduling and dispatch
• Cross-functional collaboration with inside sales, field supervisors, and customers
• Consultative sales and closing
• Prospecting and lead generation using various sources, including social media
• Proficiency in using MS office suite and CRM tools to manage workload.
• Ability to multitask within job duties
• Construction knowledge strongly preferred
• Strong work history is required

Benefits include:

• Partially paid medical, dental, and vision available for employee starting 60 days from the first of the month following date of hire.
• Company 401k plan (Eligible to participate starting 90 days from the first of the month following date of hire) with company matching.

We look forward to hearing from you! If qualified and interested, please apply online!